Remote Access - Siemens SINUMERIK Series Function Manual

2 Machine Information

2.6 Remote access

2.6 Remote access
Overview
Remote access is an efficient and low-cost way of providing support for machine
tools and production equipment via the Internet.
In the event of a fault, the service organization of the machine manufacturer has
fast access to important machine control data and diagnostic functions. In that way,
the machine manufacturer or maintenance department of the end user can imme-
diately analyze the current condition of the machine in which a fault occurred.
Remote access avoids time-consuming on-site service assignments or at least
helps prepare for them better. Machine manufacturers can therefore reduce their
warranty costs while providing more efficient service support for their end users.
If a connection already exists to the machine, then the system automatically identi-
fies which remote access has been installed.
If there is no connection to the machine, then the user must decide which remote
access he should use.
The following window is displayed if no machines have been selected.
Fig. 2-55: Start remote access
References
Further information on the installation and application can be found in the Operat-
ing Manual: "ePS Network Services, Remote Access".
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© Siemens AG 2012 All Rights Reserved
ePS Network Services, Function Manual (FH) - 03/2012
03/2012