Page 1
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80...
Page 2
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for Windows Mobile Smartphone - Instructions on how to use EMO with Microsoft Windows Mobile Smartphone devices. 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 2(26)
Reading Emails and Attachments 4.2.4 Inbox Functions 4.2.5 Attachment Handling Managing Calendar Appointments Uninstalling EMO Troubleshooting and FAQ Troubleshooting Frequently Asked Questions Additional Support Additional support 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 3(26)
For additional help, please contact your IT administrator or service provider. Some service providers deliver the settings to your device by SMS on request. 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 4(26)
6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 5(26)
Page 6
8. A screen asks you where you wish to add the shortcut. Select Desk. You can also add a shortcut from other locations if you wish. Press Ok. Figure 5. Adding Shortcut 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 6(26)
1. After installation is complete, go to your device Desktop (or to the place that you chose to add the shortcut) and start the EMO application. Figure 7. Starting Activation 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 7(26)
Page 8
If your device has been used by someone else previously, it is recommended to replace the calendar, to avoid getting his or her events into your calendar (the device does not distinguish between different people’s events). 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 8(26)
Page 9
6. Once the connection has been made, the device generates an activation code, which you will need to activate the EMO service. This step is required for security reasons. Figure 12. Activation Code 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 9(26)
Page 10
You can close the status screen and leave the application running in the background and continue using your device normally. Figure 14. Activation Successful Screen 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 10(26)
Page 11
You can now start using EMO. If you prefer not to receive a sound notification each time an email arrives, this is an excellent time to go to Settings and disable the sound notification. 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 11(26)
About displays the version of EMO. Hide lets you close the window and continue running EMO in the background. Exit exits the application. Only available in paused mode. 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 12(26)
There are a number of settings you can edit or view by selecting Tools > Settings… in the status screen. 3.1.1 Connection Settings On the first tab you find the Connection settings: Figure 18. Connection Settings 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 13(26)
User address is the user’s email address. This is automatically set during activation and cannot be changed. 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 14(26)
Figure 21. Contact Settings Contacts: defines if your contacts on the phone are kept synchronized with the contacts on your mail server and vice versa. 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 15(26)
Similarly, whenever you read or delete emails on your desktop Inbox, the changes are replicated to the mobile device’s Inbox. 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 , indicating 16(26)
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 4.2.2 Writing a New Email You can start writing a new mail by pressing the Write message command button in the Messaging application and selecting EMO Mail as type. Figure 23. New Email Enter the recipients email address in the To and Cc fields.
Delete: Deletes your email, just like on your desktop mail reader. The mail is deleted from the mail server. Close: Closes the email and returns you to the inbox. 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 18(26)
For example, sorting by size is useful if you need to free memory on your device. Figure 30. View Menu in Inbox 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 19(26)
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 In order to mark a read mail as unread or vice versa, go to the inbox view and select Menu > Write > Mark > As read. Figure 31. Write Menu In Inbox There are also a number of other functions available from the menus.
EMO, as it will often result in duplicate calendar entries and other problems. 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 -icon in the email. party calendar or contact synchronization Enterprise Edition User Guide for S80 21(26)
7. Wait until the application is removed. Note: Uninstallation clears all the email items from your device’s Inbox. 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 22(26)
They are located in the System/Data folder and are named Duality*.txt. If there are files with the extension .old, please provide these as well. 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 23(26)
For enhanced security it is possible to use third party data encryption software. Enable a lock code on your device. If stolen, your administrator can lock the device. 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 24(26)
Contact your IT administrator • Contact your company’s PC HelpDesk For additional help on your phone’s mobile connectivity, please contact your phone manufacturer or your service provider. 6/1553-ANF 901 16/1 Rev C Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 25(26)