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Sony PCS-G70 Frequently Asked Questions Manual

Video communication system
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Table of Contents
PCS-G50
PCS-G70
Video Communication System
Frequently Asked Questions (FAQ)

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Table of Contents
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  Summary of Contents for Sony PCS-G70

  • Page 1 PCS-G50 PCS-G70 Video Communication System Frequently Asked Questions (FAQ)
  • Page 2 CONFIDENTIAL The material in this manual consists of information that is the property of Sony Electronics Inc. and is intended for use by the purchasers of the equipment described in this manual. Sony Electronics Inc. expressly prohibits the duplication of any portion of this manual or the use thereof for any purpose other than the operation or maintenance of the equipment described in this manual without the express written permission of Sony Electronics Inc.
  • Page 3: Table Of Contents

    Does PCS-G50/G70 include microphones and cameras? ....3 What are the key differences between PCS-G70 and PCS-G50? ....3 What are the key differences between PCS-G50 and PCS-1? .
  • Page 4 Does PCS-G50/G70 support SIP? ........5 Does PCS-G50/G70 support SCCP (Cisco Skinny Client Control Protocol)? .
  • Page 5 How many displays can I connect to PCS-G50/G70? Can I change the source video from 5-monitor output? ....10 Can I view far site video and PC data together on a single screen? ... 10 Operation FAQ .
  • Page 7: When Were Pcs-G50/G70 Systems Released

    Q. Where can I see a product demo? A. Sony has IPELA product line show rooms in: New York, Washington DC, and San Diego, California, and demo rooms in New Jersey, Chicago, and San Jose, California. Please contact your Sony representative for more information.
  • Page 8: Who Can I Contact For Product Support

    PCS-G50 and PCS-G70 Video Communication Systems PRODUCT SUPPORT FAQ Q. Who can I contact for product support? A. Call Sony’s Product Operation Support Center (POSC) at: 800-883-6817 Option 2, 3 Hours of operation: Monday–Friday 8:30am–8:00pm EST Email: bis.product.support@am.sony.com Q. What kinds of Service Programs are available for PCS-G50/G70? A.
  • Page 9: Does Pcs-G50/G70 Include Microphones And Cameras

    Stick. Refer to the operating instructions for a complete list of system components. Q. What are the key differences between PCS-G70 and PCS-G50? A. PCS-G70 supports the following functions: 5-monitor output in multipoint conference, dual video stream, split screen image sending, tracking camera.
  • Page 10: Can I Make Calls To Other Brands Of Equipment

    Q. Does PCS-G50/G70 support CDR? A. Yes, both PCS-G50 and PCS-G70 support CDR (Call Detail Record). You can access CDR from the Web interface. You can also save the CDR to a memory stick by using the service menu or get the CDR via FTP.
  • Page 11: Does Pcs-G50/G70 Support Isdn Pri I/F

    A. Yes. Q. How many people can view streaming from PCS-G50/G70? A. Both PCS-G50 and PCS-G70 support multicast streaming, and an unlimited number of people can view audiovisual streaming data from PCS-G50/G70 by using Apple QuickTime player on the PC.
  • Page 12: What Is The Control Api For The Pcs-G50/G70 System

    Crestron, AMX) via RS-232C or Telnet. Q. How do I use the IR repeater? A. Use the IR repeater to power on the Sony TV and change video input to Video-1. Select IR repeater mode in the general setup menu (Mode1 or Mode2 for NTSC TVs).
  • Page 13: What Is The Furthest Distance That The Camera Can Be Installed From The Codec Unit

    Q. What is the furthest distance that the camera can be installed from the codec unit? A. The Sony camera cable can be extended to a maximum of 10m (32.8 ft). Sony offers optional camera cables of 7m (22.9 ft) (PCSA- CG70C7M) and extension cables of a maximum of 10m (32.8 ft)
  • Page 14: Can The Camera Be Inverted

    PCS-G50 and PCS-G70 Video Communication Systems Q. Can the camera be inverted? A. No. PCSA-CG70 and PCSA-CTG70 cannot be inverted; however, EVI-D70 and BRC-300 can be mounted inverted. Q. How do I change the target of the camera control (Far/Near)? A.
  • Page 15: Does The Pcs-G50/G70 Support H.239 Dual Stream Standard

    Q. Does the PCS-G50/G70 support H.239 dual stream standard? A. Yes, both PCS-G50 and PCS-G70 support H.239 standard and can send dual stream data (video and XGA presentation) together during the conference. In addition, PCS-G70 supports dual video (main video and sub video) between PCS-G70 systems.
  • Page 16: Microphone And Mimio Faq

    Q. Can I change the source video from 5-monitor output? A. No. PCS-G70 output is fixed to far site video from 5-monitor output in a multipoint conference (connection A, B, C, D, and E).
  • Page 17: How Do I Edit Phonebook Data On The Pc

    A. PCS-G50/G70 can output far-site PC images from RGB output on the communication terminal and from RGB output on the DSB. However, near-site PC images can be output from the RGB output on the DSB only. PCS-G50 and PCS-G70 Video Communication Systems...
  • Page 18: I Hear Echo (Near Audio) From The Speaker

    PCS-G50 and PCS-G70 Video Communication Systems Q. I hear echo (near audio) from the speaker. A. Connect the audio cable from Audio output, not from Mixed audio output. Mixed audio output is for VCR recording (far + near). Q. I cannot recall the Administrator password.

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