Troubleshooting - Toshiba V Series User Manual

Chapter 8 Error Handling

8.5 Troubleshooting

8
188
(1) f the module fails to start up normally (i.e., does not reach standby state.)
If the module is functional, then the EN311 can be initialized and brought to the
standby state (the RUN and STBY LEDs turn on) by applying power, by pressing the
reset switch, or by issuing a reset request.
Start
Is power supplied to the
power module ?
Yes
Is the EN311 correctly
mounted in the base unit ?
Yes
Is the station status a value
other than that indicating
down mode ?
Yes
Can the EN311 be brought
up normally when used in
combination with other S
controller ?
Yes
Replace the S controller.
End
(2) When the EN311 fails during operation
Recovery procedure
Replace the module.
Before replacing the module, read out the down information, and then send both that information
and the module to Toshiba.
Apply the related line voltage to the
No
primary side of the power module
Insert the EN311 into its slot correctly
No
and tighten the lock screws.
No
Replace the module.
No
Read out the down information and
send it to Toshiba together with the
module.
One of the possible
causes is the following:
・ The S controller failed.
Ethernet module User's Manual