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Philips IntelliVue M3185 Installation And Service Manual

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IntelliVue Clinical Network
Installation and Service Manual
Part Number M3185-91909
Printed in the U.S.A. August 2003
Edition 1

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Table of Contents

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   Summary of Contents for Philips IntelliVue M3185

  • Page 1 IntelliVue Clinical Network Installation and Service Manual Part Number M3185-91909 Printed in the U.S.A. August 2003 Edition 1...
  • Page 2: Proprietary Information

    The information contained in this document is subject to change without notice. Philips Medical Systems makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties or merchantability and fitness for Philips Medical Systems shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3: Text Conventions

    Text The following conventions for Notes, Cautions, and Warnings are used in this manual. Conventions Note A Note calls attention to an important point in the text. Caution A Caution calls attention to a condition or possible situation that could damage or destroy the product or the user’s work.
  • Page 4 Equipotential grounding post Temperature Humidity Altitude or atmospheric pressure Contains parts to be recycled Contains parts that may not be put into normal waste disposal but must be recycled or dealt with as chemical waste Fragile, handle with care Keep dry Consult instructions for use Date of manufacture Serial number...
  • Page 5: About This Document

    About this Document This document contains Service and Installation information for the IntelliVue Clinical Network, (hereinafter called the Clinical Network). Other products referenced are the IntelliVue Information Center, IntelliVue Information Center Client, IntelliVue Database Server, IntelliVue Small Database Server, and the IntelliVue Application Server. Document- The Service and User Documentation CD contains the following IntelliVue ation CD...
  • Page 7: Table Of Contents

    Philips Patient Care System ........
  • Page 8 Philips Software........
  • Page 9 Philips Device Requirements ........
  • Page 10 CareNet............3-9 Clinical Network .
  • Page 11 Philips Shipments ........
  • Page 12 Default Gateway ..........4-51 MAC Address .
  • Page 13 Philips Hardware ........
  • Page 14 Overview ............A-1 Network Installation .
  • Page 15: Introduction

    Chapter 1 overviews the Clinical Network in the following sections. Philips Patient Care System ..... page 1-2 Components and Options ..... . . page 1-12...
  • Page 16: Philips Patient Care System

    Telemetry Monitors. A list of patient monitors compatible with Release E.01 software on the Philips Patient Care System is given in Table 1-1. Currently available models are shown in Figure 1-1. Table 1-1 also gives the software releases for each model that are required for compatibility with Philips Release E.01 software and for EASI capability.
  • Page 17: Clinical Network Connected Operation

    Philips Patient Care System Patient Monitors connecting directly to the Clinical Network M2/M3/M4 Measurement Server IntelliVue Patient Monitor M2/M3/M4 wired Patient Monitor IntelliVue Wireless Patient Monitor M3/M4 wireless Patient Monitor Patient Monitors on the CareNet Component Philips Telemetry 24 Patient Monitor...
  • Page 18: Networks

    Information Centers can operate on two different Philips networks -- the Clinical Network and then Philips CareNet. Philips CareNet The Philips CareNet consists of the Philips Serial Distribution Network (SDN) and System Communications Controller (SCC), and Philips CareNet Controller (PCC) which serves as the CareNet switch for transmitting and managing patient data among patient monitors and central stations.
  • Page 19 Network cabling for interconnecting devices can be industry standard, UTP Category 5 cable or 62.5/125 micron, multimode, fiber optic cable. UTP cable (orange colored) is available from Philips in bulk and in several patch cable lengths. Fiber optic patch cables are also available from Philips Medical Systems.
  • Page 20 Philips Patient Care System Patch panels and wall box kits provide for interfacing devices to the network. 24 port patch panel kits and dual and quad wall box and surface mount kits with UTP, Category 5, RJ-45 terminations are available for US installations. Single UTP wall box kits are available for non- US installations.
  • Page 21: Clinical Network

    A Patient Care System using the Clinical Network and IntelliVue Database Server is With shown in Figure 1-6. Patient monitoring data from Philips bedside monitors -- CMS, 24 -- IntelliVue and telemetry monitors are transmitted to Information Centers via the CareNet switch. Data...
  • Page 22 Philips Patient Care System CareNet IntelliVue Clinical Network CMSs M3150 Information Center 12 patients LaserJet Printers 16 patients CareNet M3151 10 Mbps Switch Clients 12 patients 100 Mbps 100 Mbps Network Switch CMSs M3150 Information Center 12 patients 16 patients...
  • Page 23: Intellivue Small Database Server

    A Patient Care System using the Clinical Network and the IntelliVue Small Database With Server is shown in Figure 1-7. Patient monitoring data from Philips bedside monitors -- IntelliVue Small CMS, 24 -- and telemetry monitors are transmitted to Information Centers via the CareNet Database Server switch.
  • Page 24: Network Connections

    Philips Patient Care System Network Network connections between Information Centers, Clients, Application Servers, Connections Database Servers and the switches are 100 Mbps. 10/100 Mbit/s interface cards in these devices provide the Network connections. Extended Extension Switches, fiber optic cable, and media translators permit Network devices to be Distances located at widely separated places in the hospital.
  • Page 25 Philips Patient Care System Switch to Network Device Options (10 Mbps) UTP Cat 5 Cable, 100 m max M2/M3/M4 Monitor IntelliVue Monitor UTP Cat 5 Cable, 100 m max UTP Cat 5 Cable, 100 m max Repeater Core/Edge LaserJet Printer...
  • Page 26: Components And Options

    Components and Options Components and Options Clinical Network systems can include the Information Center and Information Center Client, the IntelliVue Database Server, IntelliVue Small Database Server, Application Server, and a selection of switches, media translators, and cabling. The following components are available for the M3185 Clinical Network Active Components Table 1-2.
  • Page 27: Mounting Options

    Components and Options Table 1-4. M3199AI Passive Components for M3185 Clinical Network Option Description 3.0 m (9.8 ft.) Fiber Optic Patch Cable - SC/SC 3.0 m (9.8 ft.) Fiber Optic Patch Cable - ST/SC Patch Panel Kits 24-Port Patch Panel Kit Patch Panel Wall Mount Kit Wall Box Kits Dual Port, single gang, RJ-45 UTP Wall Box Kit (US only)
  • Page 28 Components and Options 1-14 Introduction...
  • Page 29: Hardware Description

    Hardware Description Overview Clinical Network support personnel should be familiar with Local Area Network (LAN) hardware and cabling. Only brief descriptions of these subjects are given in this manual. Chapter 2 overviews the Clinical Network hardware in the following sections: System Components .
  • Page 30: System Components

    Components, topologies, and configurations specified by Philips have been optimized and tested to meet a variety of patient monitoring standards. Hardware and software products not supplied by Philips as part of an Information Center system are not approved or supported by Philips for use with Information Center and Clinical Network/ Database Server systems.
  • Page 31: Core/edge Switches

    System Components Core/Edge 24-port Network Switches are used to route patient monitoring data among the devices on Switches the Clinical Network. It “reads” incoming data from network devices -- Patient Monitors, Information Centers, the Server, another Switch -- and routes them to their destination devices -- other Information Centers, the Server, Printers.
  • Page 32: Extension Switch/repeater

    System Components Extension An Extension Switch is used to allow small clusters of devices to be connected to the system Switch/ from a remote location. Up to seven devices can be connected to the Extension switch. There Repeater is no maximum number of Extension switches specified per system. A repeater is used to extend the distance for UTP cable between a switch and any 10Mbit Network device (Refer to Chapter 3 for details).
  • Page 33: Wireless Access Points

    System Components Wireless Wireless Access Points provide the interface between wireless IntelliVue/M3/M4 Patient Access Monitors and the Clinical Network. Access Points must be spaced at least 3.0 m (10 ft.) apart. Points The Harmony Access Point is shown in Figure 2-3 along with rear panel connections and LED indicators.
  • Page 34: Access Points Mount Kit

    System Components Crossover LAN Cable Figure 2-4 Harmony Access Point crossover cable Harmony Access Point crossover adapter non crossover LAN Cable Figure 2-5 Harmony Access Point crossover adapter Access Points Access Point Mount Kits are available for mounting the Access Points and its power supply. Mount Kit Refer to their Installation Notes for more information.
  • Page 35: Access Point Controller

    System Components Access Point The Access Point Controller provides management, filtering, and security services for the Controller Harmony Access Points and status information for the RangeLAN2 Access Points in the Clinical Network. The Access Point Controller (Figure 2-6) allows for single point system- wide updates to all the Harmony Access Points on the network through the controller’s web interface.
  • Page 36: Remote Power System

    System Components Remote The Remote Power System provides remote DC power to Harmony Access Points over Power standard Category 5 twisted pair ethernet cables eliminating the need for AC outlets, UPS and System AC/DC Adapters for the Access Points. The Power System (Figure 2-7) connects to a PowerDSine Power Over LAN module (Figure 2-8) which connects to the Harmony Access Point.
  • Page 37: Ap Power Over Lan

    System Components AP Power The AP Power Over LAN module (Figure 2-8) connects to the Harmony Access Point to the Over LAN Remote power System (Figure 2-7). Figure 2-9 shows a Power System component connection diagram. Power Over LAN Module (shown here connected to the Harmony Access Point) UTP port for connection to Remote Power System...
  • Page 38: Wireless Bedside Adapter

    System Components Wireless The Wireless Bedside Adapter is shown in Figure 2-10 along with rear panel connections Bedside and LED indicators. Mounting of this adapter to the IntelliVue Patient Monitor is shown in Adapter Figure 2-11 Status LED Radio LED Ethernet LED Master LED Link LED...
  • Page 39: Media Translators

    System Components Media Media translators are used to interconnect UTP and fiber optic cable. Fiber optic cable permits Translators significantly longer cabling distances than UTP and greater immunity from noise. Continuous fiber optic cable lengths can be 1,000 m (3,280 ft.). Refer to Figure 1-8 as well as Chapter 3 for descriptions and an overview of how and where the Media Translators are used.
  • Page 40 System Components unit determines the characteristics of the cable connection and automatically configures to link to straight through or to crossover cable. The LinkALERT feature is set to Disable to allow troubleshooting of device-to-device connectivity using the Link LEDs. Note The LinkALERT switch on the side of the unit must be set to Disable.
  • Page 41 System Components The 100 Mbit/s media translator connects UTP and fiber optic cable between two switches or between the Core Switch and the Database Server. The device used is the Transition Networks 100BASE-TX/100BASE-FX Media Converter, which provides an RJ-45 twisted pair 100Base-TX connector and an RX and TX SC 100Base-FX connector to 1300 nm multimode fiber optic cable.
  • Page 42: Printer

    System Components Printer An HP LaserJet Printer with connectivity to the Clinical Network (Option M3159A #A02) is available for printing patient and configuration data. See Figure 2-17. The Printer is connected to a Switch port via a 10 Mbit/s, UTP cable. It is a 10 Mbit connection. See Figure 1-8.
  • Page 43: Uninterruptible Power Supply

    System Components Uninterruptible An Uninterruptible Power Supply (UPS) is available as an option for Network devices. Its Power Supply purpose is to provide up to 90 seconds of battery power to maintain system operation and eliminate time consuming software rebooting during short power transitions. Warning UPSs are shipped without their internal battery wire connected.
  • Page 44: Operation

    The operation of a UPS after power failure is as follows. Seconds after power failure Action Line power fails and UPS goes to battery power. Philips systems continue to run, but displays will be blank (no power). If line power returns during this period, normal operation is restored automatically.
  • Page 45: M3185 Cables And Installation Materials

    System Components M3185 Passive hardware components for the Clinical Network include UTP and fiber optic patch Cables and cables, a variety of RJ-45 wall boxes, and a 24-port patch panel for interconnecting wires. Installation These are described in the following sections. Materials UTP Cable Network signals are transmitted primarily on Unshielded Twisted Pair (UTP) Category 5...
  • Page 46 Cross over cables use a 568A version on one end and a 568B version on the other. Therefore, they invert the transmission and reception wires. When purchased from Philips, cross over cables have black boots on cable ends for identification.
  • Page 47: Fiber Optic Cable

    System Components Fiber Optic For noise immunity or extended distance cabling, multimode fiber optic cable is used. Cable Multimode fiber optic cable consists of a 2-cord pair with each cord having a 62.5 micron fiber optic element core surrounded by 125 micron cladding. Each cord is then surrounded by a thermoplastic buffer layer, a Kevlar jacket, and a PVC sheath.
  • Page 48: Wall Boxes

    System Components Wall Boxes RJ-45 wall boxes for UTP cable connectors are available from Philips for connecting Patient Monitors, Information Centers, Clients, and the Server to the Clinical Network. Both dual port (Option M3199AI #A10) and quad port (Option M3199AI #A12) wall boxes are available for US installations.
  • Page 49: Patch Panels

    Philips also provides a Patch Panel Wall Mount Kit (M3199AI #A05) for mounting the patch panel on a vertical wall. The 24-port patch panel from Philips is shown in Figure 2-25. The Front Panel has 24, RJ- 45 ports for connecting 24, UTP CAT5 RJ-45 connectors. Each front panel port should be labeled for cable identification.
  • Page 50: Specifications

    Specifications Specifications This section gives physical, environmental, electrical, and safety specifications for the Clinical Network components. Caution The following specifications are for units shipped at the time of this manual’s publication. Units shipped with later systems may vary, with newer models substituted as they become available.
  • Page 51: Physical

    The following table gives maximum dimensions and weights of each component of the Clinical Network system. Table 2-1. Physical Specifications of Clinical Network Components Product Height Width Depth Weight Philips Component Part # cm (in.) cm (in.) cm (in.) kg. (lbs.) UPS for Network components 862099 (650 VA, 120V) 16.8 (6.6)
  • Page 52: Environmental

    Specifications Environmental The following table gives information on the environmental operating requirements for Clinical Network components. Data for both the Philips system as a whole and for individual components are provided. Table 2-2. Environmental Requirements for Network Components Product Relative Humidity...
  • Page 53: Electrical

    Table 2-3. Electrical Specifications of Clinical Network Components Manual Input Dissipated Product Input Voltage Philips Component Switching Frequency Power (max) Part # (VAC) Required? (Hz)
  • Page 54: Regulatory

    Regulatory Regulatory Philips The M3290A Information Center Release E.01 software complies with applicable portions of Software ANSI/AAMI EC-13 and with requirements of the Council Directive 93/42/EEC of 14 June 1993 concerning medical devices. It carries CE-marking to the European Medical Device Directive.
  • Page 55 Regulatory 2-27 Hardware Description...
  • Page 56 Regulatory 2-28 Hardware Description...
  • Page 57: Site Planning

    Site Planning Overview The Clinical Network components are the “hidden” components of the Philips Patient Care Network. Network cabling is installed within the walls and ceilings and Network components -- switches, media translators -- are generally located in out of the way equipment rooms or wiring closets.
  • Page 58: Site Planning

    Planning and preparing the site for an installation is a joint responsibility between the Customer and Philips. Sales and Support Representatives are available for consultation and assistance in each of the areas above. To assure that the system is properly designed and that...
  • Page 59: Philips Factory

    Philips Factory The Philips Factory is responsible for assuring shipment of a fully configured Philips product including: • all ordered system hardware, network components, and peripheral equipment fully tested and ready for installation •...
  • Page 60: Wiring Closets

    Site Planning Wiring Closets Locked wiring closets or equipment rooms are recommended locations for all active Network components (except access points) because they can be made secure from unauthorized access and required electrical and environmental conditions can be maintained. Caution In planning wiring closets, careful consideration must be given to the availability of properly grounded electrical outlets of the correct voltage and frequency for each device and to the environmental control of temperature and humidity.
  • Page 61: Upss

    • workstations for all Information Centers and Clients • Philips 2 Channel and 4 Channel Recorders Up to 3 Clinical Network components -- switches, repeaters, media translators -- may be connected to a single, 650VA UPS. It is recommended that Access Points and Harmony Remote Power Supplies also be connected to a 650 VA UPS.
  • Page 62: Environmental Requirements

    Relevant IEC standards are IEC 60950 for computer equipment and IEC 61010 for laboratory equipment. Philips Device Philips workstations, server, displays, LaserJet printers, and active Clinical Network Requirements components may be connected to bedside monitors through the Clinical Network and CareNet provided that they are located outside the patient environment and provided that the CareNet or telemetry mainframe contains a redundant Protective Earth connection.
  • Page 63: Network Design

    Network Design Network Design This section describes a methodology for designing a Philips Patient Care Network for a specific clinical environment. It includes the capabilities of the Clinical Network components, and rules that govern Patient Care Network design. Clinical Designing a Patient Care Network requires a full understanding of the monitoring Requirements requirements of the clinical unit(s) it will serve.
  • Page 64: Type Of Patient Data Access

    • patient monitors for collecting patient monitoring data • CareNet (Serial Distribution Network and Philips Communications Controller) for transmitting and managing patient data among monitors and central stations • wireless access points for receiving monitoring data from wireless patient monitors •...
  • Page 65: Patient Monitors

    Philips 24 patient monitor with more limited monitoring capability, or the older Compact Configured Monitor. • Telemetry Monitors can be Philips Telemetry system or the older model Digital UHF Telemetry system. Each telemetry mainframe can accommodate up to 8 telemetry monitors, 1 per patient.
  • Page 66: Printers

    Network Design UTP orange cable so the patient monitoring network can be distinguished from other hospital network cabling. 8 Port Switches - 8, 10/100 Mbit/s UTP ports allow small clusters of devices to be connected to the system from a remote location. These switches are not managed, do not have network statistics available, and cannot be used when the patient monitors are switch- port mapped.
  • Page 67: Upgraded Systems

    Network Design • IntelliVue/M2/M3/M4 Patient Monitors can connect to the Core or Edge switch. Bedsides that are switch-port mapped must be connected to a managed switch. Core Switch HP procure switch 2524 25 2 6 1 2 3 4 5 613 1 4 1 5 1 6 1 7 1 8 J4813A 7 8 9 10 1 1 1 2 1 9 2 0 2 1 2 2 2 3 2 4 POWER...
  • Page 68: Connecting Devices

    This manual does not describe the design and implementation of Clinical Network systems in detail because each clinical environment requires careful analysis by an experienced network designer. Philips Service Providers are specially trained to assist customers in reviewing their clinical requirements and designing a Clinical Network system that meets those requirements and will be supported by Philips Medical Systems.
  • Page 69: Specific Network Device Settings

    Network Design Table 3-1. Network Device Requirements with Applicable Port Settings Operational Speed Acceptable Switch Network Device Device NIC Setting and Duplex Setting Port Setting* 100 Mbps • Switch Auto-Negotiate or Auto-Negotiate or Auto-Negotiate or 100 Mbps Full Duplex 100 Mbps Full Duplex 100 Mbps Full Duplex Auto- Harmony Access Point...
  • Page 70: Directed Messages

    Network Design • design a network that will minimize the number of devices data needs to flow through, this – optimizes performance by minimizing traffic on the network – minimizes the impact of a single device failure • design systems with troubleshooting in mind –...
  • Page 71 Network Design These requirements are shown schematically in Figure 3-2. Hallway Information Center Client (#A12) (#A12) Wiring Closet 87 m 41 m 70 m Drs. Lounge Client Information Center (#A12) (#A08) To SCC1 137 m 65 m Figure 3-2 Single Switch Network Requirements The Network Design for the Patient Care Network for this example is shown in Figure 3-3.
  • Page 72: Example 2: Multiple Switch Network

    Network Design Table 3-4 lists the Connection types to be used for this example. These were determined using the guidelines listed in Network Connections on page 4-45. Table 3-4. Single Switch Network Requirements w/Connection Types Device Distance Speed Duplex Connection Type ICU Information Center 87 m (285 ft) 100 Mbps...
  • Page 73 Network Design Table 3-5. Multiple Switch Network Requirements w/Connection Types Distance to Wiring Closet Connection Unit Device Speed Duplex (Room 304) Type IntelliVue Patient Monitors 82 m (269 ft) 10 Mbps Half (x6) 28 m (92 ft) to Room 204 Information Center 114 m (374 ft) 100 Mbps...
  • Page 74 Network Design SDU Information Center (#A12) SDU Information Center to SCC2 CCU Client CCU Client (#A12) 60 m (#A12) (#A12) 60 m 70 m 70 m ICU Information Center (#A12) (#A12) SDU Information Center (#A12) SDU Information Center 70 m 70 m (#A12) ICU Client...
  • Page 75: Wireless Network Systems

    Management facility to prevent interference between devices. Frequency management is the responsibility of the hospital. Philips Medical Systems has no control over the RF environment in the hospital. If interference exists at the operating frequencies, the wireless system will be affected.
  • Page 76: Standard Vs Non-standard Systems

    Wireless Network Systems Standard vs A standard wireless Clinical Network system: Non- • has no more than 15 Access Points, and Standard • has no more than 24 wireless M3/M4 Patient Monitors, or Systems • has no more than 12 wireless IntelliVue Patient Monitors, and •...
  • Page 77: Standard System Design

    Wireless Network Systems position Access Points a minimum of 20 feet (6 m) from microwave ovens and do not have a microwave between the access point and the wireless besides: 20 feet (6 m) Standard To implement a standard wireless design, the following rules must be considered: System A cell is the physical area that can be covered by a single access point.
  • Page 78: Standard System Example

    Wireless Network Systems second domain. This allows another 6 beds. When you add this additional domain, you must separate the Access Points by 10 feet (3 m) to prevent interference: If there are more than 12 M3/M4 bedsides, add another layer of Access Points creating a third domain, for another 6 bed capacity.
  • Page 79 Wireless Network Systems Step 3. Keep adding access point cells until the whole area is covered, minimizing overlap: This system has 1 domain and can support 6 Wireless Patient Monitors. To cover 6 more monitors to this system, an additional 3 access points would be required. Caution Coverage Overlap should be avoided.
  • Page 80 Wireless Network Systems The following figure (Figure 3-6) provides an overview of a standard 2 domain system with 12 M3 monitors. The Access Points and wireless bedside configuration parameters specified. Domain 0 Domain 1 Figure 3-6 Access Point and Wireless Bedside Config Example 3-24...
  • Page 81: Non-standard System Design

    Wireless Network Systems Non- If a system requires more than 15 Access Points, or requires more than 24 wireless M3/M4 Standard Patient Monitors or 12 wireless IntelliVue Patient Monitors, it falls into the Non-Standard System category. If the RF characteristics of the site and location of the Access Points permit channel Design reuse without interference, you can go beyond the 15 Access Point limit.
  • Page 82: Channel Reuse-example

    Wireless Network Systems A non-standard approach is possible. This non-standard system distributes the 12 wireless bedsides throughout the coverage area so no Access Point will be talking to more than 6 wireless bedsides. This system has only 1 domain, so cell-to-cell roaming is possible: However, unlike the standard system design, if all 12 wireless bedsides were moved into a single cell, performance would degrade to an unacceptable level: Channel...
  • Page 83: Rf Survey

    Wireless Network Systems RF Survey After the layout design of the wireless network is completed, a RF Data Throughput Survey must be performed to confirm that the design will work. The data throughput rate of the connection from the wireless bedside to the access point is what is measured in the RF Data Throughput Survey.
  • Page 84 Wireless Network Systems • Stand about 10 feet (3 m) from the Access Point: — Click on Reset — Wait 30-40 seconds (see the Total Seconds field in window) — The Average Packets/sec (pps) value should be 60-65 at 10 feet (3 m) Step 2.
  • Page 85 Wireless Network Systems • Mark the Floor plan with the actual Access Point location and the data throughput numbers. Use a different color for each Access Point placement. Try to establish where the 50 pps threshold is. See Figure 3-7. Figure 3-7 Floor Plan with Access Point and Throughput Results Step 4.
  • Page 86: Checking For Channel Reuse

    Wireless Network Systems Step 6. Adjust the placement of the access points if necessary to ensure adequate coverage and to minimize overlap of the cells. See Figure 3-9. Figure 3-9 Adjusted Design based on Access Point and Throughput Results Checking for If there will be more than 15 access points in the facility, channel reuse is required.
  • Page 87: Installing The Clinical Network

    Installing the Clinical Network Overview The Clinical Network are the “hidden” components of the Philips Patient Care Network. Network cabling is installed within the walls and ceilings and network components -- switches, media translators -- are generally located in out of the way equipment rooms or wiring closets.
  • Page 88: Preparing For Installation

    Network Connections - interconnecting all of the components that will be connected to the Clinical Network. Cable Plant Philips requires that the customer contract with a certified CAT5 cable installer for cable Installation plant installation and that the installer provide test documentation that demonstrates that the cable plant meets required specifications.
  • Page 89: Utp Cable Plant Installation

    Preparing for Installation When installing the cable plant, UTP cables, patch panels, wall boxes, and active network components should: – not be in wiring closets where RF transmission sources are used – not be placed within 1 m (3 ft.) of any AC device (UPS, CRT, etc.) or AC power cord except where necessary to connect them to workstations or the server The noise immunity of fiber optic cable is superior to UTP cable so that fiber optic cable should be used for any 10 Mbps cable runs over 100 m for which RF or electrical noise is a...
  • Page 90: Connections

    Shipments electronic equipment manufacturers. All components for a customer order are consolidated at the Philips Medical Systems facility and shipped to the customer as a complete order. Most components remain unopened and are shipped as they are received. An Accessories Box is also included in the shipment containing a variety of accessories to the Information Center system including: •...
  • Page 91: Unpacking Components

    Inspection The Philips system has been carefully packaged at the Philips factory so that no damage should occur in shipment. However, Philips has no control over shipping and handling after it leaves its facility, and a thorough inspection of Philips components after removal from their packaging is an essential step to assuring that no damage has occurred.
  • Page 92: Electrical Inspection

    Re-packaging To ship the system to a Philips Sales/Support Office, the original Philips packaging materials for Shipment should be used (if at all possible) to provide proper protection during shipping. If the original packaging is not available or reusable, contact the Philips Sales/Support Office, which will provide information on alternative packaging materials and methods.
  • Page 93: Network Component Installation

    • workstations for all Information Centers and Clients • Philips 2 Channel and 4 Channel Recorders Up to 3 Clinical Network components -- switches, repeaters, media translators -- may be connected to a single, 650VA UPS. It is recommended that Access Points and Harmony Remote Power Supplies also be connected to a 650 VA UPS.
  • Page 94: Using Configtool

    Network Component Installation To connect the Laptop or Database Server to these devices, the following are needed: • Network Switches and RangeLAN2 access points: 9-pin D female - 9-pin D female null modem cable (PN RS232-61601P, 5182-4794P, or HP PN 5184-1894) •...
  • Page 95 Network Component Installation – Release the Ctrl key Note The selected files must be made writable because settings used in the configuration process are saved to this file so they can be reused when the configuration tool is used again. Step 5.
  • Page 96 Network Component Installation Note If the configuration tool is run with this file set as Read-only, the following error message will be displayed. Clicking OK will exit the tool and the Read-only attribute must be removed to clear this condition. Running the Configuration Tool Once the tool has been copied and made writable, it can be run.
  • Page 97: Network Switches

    Network Component Installation Step 9. Select the Serial Port to be used (COM1 or COM2) in the Select Serial Port field by clicking in the circle preceding the appropriate port. Step 10. Select the appropriate Device to Configure in the drop down list in the Configuration Tool window of the configuring PC.
  • Page 98 Network Component Installation Step 3. Click Configure Now in the Configuration Tool window of Figure 4-5 on the configuring PC to open the LAN Switch Configuration window of Figure 4-6. HP2524 Network Switch Cisco 1900 Network Switch Figure 4-6 Network Switch Configuration Window Step 4.
  • Page 99 Network Component Installation Device Requirements with Applicable Port Settings lists all the Network devices and their required speed and duplex settings. Click OK when finished. HP2524 Network Switch Cisco 1900 Network Switch Figure 4-7 Network Switch Port Configuration Window For the HP2524 switch, both speed and duplex settings must be set for the switch, starting at port 24 and working down.
  • Page 100: Rangelan2 Access Points

    Network Component Installation RangeLAN2 Step 1. Connect one end of the 9-Pin D Female - 9-Pin D Female cable to the 9-pin D Male Access Points Serial Port connector on the configuring PC and the other end to the Serial port on the rear panel of the RangeLAN2 Access Point to be configured.
  • Page 101 Network Component Installation domain number. The valid range is 0-15. If there is more than one domain in an RF system, each domain must have a different domain number. • Channel: a number between 1 and 15. The bedside changes channels while roaming between Access Points.
  • Page 102: M3/m4 Monitors

    Network Component Installation Note The log file is a .txt file that contains the menu dialog of the most recent configuration. Near the end of this file is a summary of the device’s configuration settings. This file may be viewed in Notepad or printed for later reference. There are several configuration settings for the Access Point that are made by the configuration tool that are not site specific but are different from factory default settings.
  • Page 103 Network Component Installation Step 2. Unsnap the gray cover on the upper right side of the M3/M4 Monitor housing to expose the female stereo phono plug on the Wireless Adapter, as shown in Figure 4- Stereo Phono Plug Figure 4-11 Stereo Phono Plug on Wireless Adapter of M3/M4 Monitor Step 3.
  • Page 104 Network Component Installation • Domain: A set of contiguous cells that covers all of the desired coverage area. All Access Points and associated M3/M4 monitors must be configured with the same domain number. The valid range is 0-15. If there is more than one domain in an RF system, each domain must have a different domain number.
  • Page 105: Wireless Bedside Adapters

    Network Component Installation – click Cancel and a window will open allowing the specification of a different filename. – enter the new filename in the field provided. – click Yes to create the new filename Note If a filename is entered for which a configuration file already exists, that file is overwritten by the new file.
  • Page 106 Network Component Installation Step 3. Click Configure Now in the Configuration Tool window of Figure 4-5 on the configuring PC to open the Wireless Adapter Configuration window of Figure 4- Figure 4-15 Wireless Adapter Window Step 4. Enter the requested information in the Domain or Security ID fields for the Wireless Adapter being configured.The parameters are: •...
  • Page 107: Access Point Controllers & Harmony Access Points

    Network Component Installation The configuration tool will write the configuration dialog and summary information to a file if you wish. It will create a Log file name by combining Bed and the 2 digits of the Domain entered in the Wireless Bedside Parameters window. Step 5.
  • Page 108 Network Component Installation l. Enter 3 to select the DHCP menu. m. Enter 2 to disable DHCP n. Enter 2 for the Static TCP/IP Settings menu. o. Enter 1 and enter the Static IP Address p. Enter 2 and enter the Static Subnet Mask q.
  • Page 109 Network Component Installation s. Enter 8 to Reset the Access Point Controller t. Close the HyperTerminal session. Step 2. Access the APC web interface (All Controls -> Service -> Support Logs -> Network Statistics -> Select IP Address or Search by IP Address), and configure the appropriate System parameter settings.
  • Page 110 Network Component Installation b. Click on the Filters tab. Change the settings as follows: Enable MultiCast Filter Enable MultiCast Address 01:00:5e:00:17:00 Multicast Mask ff:ff:ff:ff:ff:ff Bandwidth Broadcast Allocation Click the Save button. Step 3. Configure the appropriate Access Point Default settings. 4-24 Installing the Clinical Network...
  • Page 111 Network Component Installation a. Select the icon and then OpenAir AP Defaults to view the OpenAir AP Defaults screen: Change the settings as follows: Partnered AP Controller set to a configured APC (site specific) Security ID m3150 MAC Optimize Normal Subnet Mask 255.255.0.0 Click the Save button.
  • Page 112 Network Component Installation a. Select the icon to view the AP Controller Network Configuration screen Verify the settings are as follows: IP Address set to IP Address (site specific) Subnet Mask 255.255.0.0 AP Controller Name Set to desired name (site specific) Click the Save button.
  • Page 113 Network Component Installation Physical Address physical address taken from bottom label on access point: Harmony Open Air LISTED Access Point Model 7550 L.T.E. 4757 E182845 Austria: NL98082771 Australia: IMKETH-2X FCC ID IMKETH-2X United Kingdom: NL98082771 Holland: NL96082771 This products complies with Part Denmark:CEPT/RLAN/DK/9618 15 of the FCC rules (See instruc- Finland: CPT-RLAN-NE...
  • Page 114: Configuration Troubleshooting

    Network Component Installation MAC Optimize Normal IP Address enter supported IP Address Click the Save button. *Domain: A set of contiguous cells that covers all of the desired coverage area. All Access Points and associated wireless monitors must be configured with the same domain number. The valid range is 0-15.
  • Page 115: Using Hyperterminal Connection

    Network Component Installation If the serial cable connecting the configuring PC to the device or the PC’s COM port is inaccessible or not working, one of the following windows will be displayed: RangeLAN2 Access Point Wireless Bedside Figure 4-17 Configuration Tool Error Window •...
  • Page 116 Network Component Installation • Microsoft Operating System software (Windows 2000 or Windows NT) • 200 MHz or faster • RS 232 serial interface port (9-Pin D type connector) HP2524 Switches Verify a supported Firmware version is installed: F.02.02 or F.02.13. If another version of Firmware is installed, the Firmware must be restored, see Restoring Switch Firmware - HP2524 on page 5-46.
  • Page 117 Network Component Installation Step 12. Click on File in the New Connection - HyperTerminal window to display its menu. Step 13. Click on Properties to open the New Connection Properties window. Step 14. Click on the Connect to tab to display its menu. Step 15.
  • Page 118 Network Component Installation – int e 1-24 broadcast-limit 20 – int e 25 broadcast-limit 20 (if fiber transceiver is installed in port 25) – int e 26 broadcast-limit 20 (if fiber transceiver is installed in port 26) Note The following spanning-tree priority command is to be used for Core switches only. The Edge switch uses the default priority setting.
  • Page 119 Network Component Installation If the Server’s UPS service detects that the UPS is not connected to Serial Port A, a message indicating At least one service failed to initialize... may appear. If this message appears: Step 5. Click OK and proceed to Step 12. If this message does not appear: Step 6.
  • Page 120 Network Component Installation Step 20. Click OK and the Catalyst 1900 Management Console window appears. If this window does not open, check the RS 232 settings on the COM port and verify cable connectivity. Step 21. Reset the configuration to default values as follows: –...
  • Page 121 Network Component Installation – Type X to return to the Management Console window – Type M to select Menus in the Management Console window – Type S to select the System Configuration menu – Type N to select the Name of the switch –...
  • Page 122 Network Component Installation Note Unlike the IP Address entries, the word public will not appear adjacent to Write community string when the menu regenerates. – Type F to select the first Trap community string – Type 1 in the new settings field of the first Trap community string and press Enter Note The 1 will not appear adjacent to Trap community string when the menu regenerates.
  • Page 123 Network Component Installation – Type X to return to the System Menu – Type X to return to Main Menu – Type C to return to Console Menu – Type T to select Console Timeout – Type 600 to set timeout to 600 seconds (10 minutes) and press Enter –...
  • Page 124 Network Component Installation Note All other settings in this window should remain at their default settings and should not be changed. Step 12. Set site specific values for the Switch as follows: – Type X to return to the Management Console window –...
  • Page 125 Network Component Installation All other Write and Trap Manager IP Addresses should be left blank. – Type X to return to the previous menu – Type T to select Trap configuration – Type 1 to select the 1st Trap community string –...
  • Page 126 Network Component Installation – Type A to select Action – Type B to select Block and press Enter – Type X to return to the System Menu – Type X to return to Main Menu – Type C to return to Console Menu –...
  • Page 127 Network Component Installation – Type P to select the Port Configuration menu – Type A in the Port selection field to select Port A and press Enter – Type F to select the Full Duplex/Flow Control menu – Validate that the Current Setting is Full Duplex and press Enter –...
  • Page 128: Physical Installation

    Network Component Installation – Launch Microsoft Internet Explorer on an Information Center, Client, or Server connected to one of the ports of the first Switch. Enter the IP Address of the first switch (172.31.252.0) in the URL field and – press Enter.
  • Page 129 Network Component Installation instructions are shipped with the mounting hardware. Figure 4-19 shows the various mounting options. Access Point placed on Horizontal Access Point mounted Vertical on wall with Access Point mounted on wall with Surface with Antenna facing up Antenna facing up (M3180A-#A20) Extended Antenna* facing down Access Point through hole in ceiling with Antenna facing down...
  • Page 130: Media Translators

    Network Component Installation Warning When installing the access point on a suspended ceiling, make certain the ceiling is structurally rated to support the weight of the access point, .7 kg (1.5 lbs) and any extra cable. Media All media translators should then be installed as follows. Translators Step 1.
  • Page 131: Network Connections

    Network Component Installation 10 Mbps Media Translator Switch Configuration LinkALERT Enable Disable Set to Disable The LinkALERT feature is set to Disable to allow troubleshooting of device-to-device connectivity using the Link LEDs. Note The LinkALERT switch on the side of the unit must be set to Disable. 100 Mbps Media Translator Switch Configurations There are two supported versions of the 100 Mbps Media Translator.
  • Page 132: Switch To 10 Mbps Network Devices

    Network Component Installation Switch to 10 Mbps Network Devices page 4-49 Notes As a general rule, each connection between devices (switch and media translator, switch and repeater, etc.) must be crossed on one end. Crossed ports are designated by an “X” on the port label.
  • Page 133 Network Component Installation Figure 4-23 shows all the possible network connections between the system devices (cable lengths include patch cables). These are referenced by the Identifying Letter in the following sections. 10Mbps Connections <= 100 m total 100 m = 328 ft 1 km = 3280 ft 262-1 262-1...
  • Page 134 Network Component Installation Notes Fiber optic patch cables use SC (square) terminations at switches and, in this example, ST (round) terminations at wall boxes. Switches can also be connected directly by a single fiber optic patch cable, length permitting. Switch to Switch Switch to Switch Connections are 100 Mbps Full Duplex.
  • Page 135 Network Component Installation Translator to ensure that the necessary crossover occurs. This is not necessary for Media Translators shipped with new systems (part number M3188-60000, E-100BTX-FX-05). Set switch to MDI-X and use standard UTP cable Set switch to MDI and use crossover UTP cable MDI-X 1 2 3 4 MDI/MDI-X...
  • Page 136: Clinical Network Devices: Names And Ip Addresses

    The IP Address ranges are given in Table 4-1. Warning IP Addresses outside the ranges given in Table 4-1 have not been tested by Philips and are not supported by Philips software. Table 4-1. Range of IP Addresses for Network Devices...
  • Page 137: Subnet Mask

    Host Name is an alphanumeric name assigned to each workstation -- Information Centers, Clients, Database Server -- and resides in its software. Philips assigns a Host Name to each PC before shipment; but it should be changed to a name that identifies its function, associated unit, and physical location.
  • Page 138: Device Name

    Names and IP be set. All Network devices -- Information Centers, Clients, Servers, Switches, Printers -- Addresses must also have their Network IP Addresses set before Philips software can be installed and configured. Notes IP Addresses for M3/M4/IntelliVue Patient Monitors are automatically assigned by Philips software.
  • Page 139 Clinical Network Devices: Names and IP Addresses Step 1. Open the MS DOS STARDATE: Console window shown in Figure 4-24 (located in the Start->Programs menu) Figure 4-24 Verifying Network Connectivity using Hostname Step 2. Type ping hostname (or ping IPAddress) for one of the Network connected Information Centers after the C:\ >...
  • Page 140 Figure 4-25 Verifying Network Connectivity Using IP Address The Clinical Network is now fully installed. The next steps are to reinitialize the database, install Philips software, and configure the Server and all Network connected Information Centers and Clients. Refer to the Information Center Installation and Service Manual.
  • Page 141: Troubleshooting The Clinical Network

    Troubleshooting the Clinical Network Overview Chapter 5 describes the various troubleshooting options for the Clinical Network in the following sections: Troubleshooting .......page 5-4 Network Statistics .
  • Page 142: Maintenance

    Troubleshooting Maintenance Network hardware is generally maintenance free. However, the equipment should be kept clean and dry and maintained within its environmental specifications. There are also several routine maintenance procedures that should be followed at regular interval. This section describes those procedures. Routine For most network components recommended maintenance is described in User’s Maintenance...
  • Page 143 Step 1. Disconnect the power cord of the UPS from the wall outlet or Power Distribution Module for about 3 seconds. Step 2. Verify that the Philips system continues to operate and the UPS gives an audible tone. Step 3. Restore the power cord connection.
  • Page 144: Troubleshooting

    Telemetry Services for information from Telemetry Mainframes • !Diagnostic Tools for troubleshooting Philips and Windows devices • !Configuration tools to reconfigure the system Remote Access Services (RAS) for remote troubleshooting by Philips • service personnel • !Shutdown and restart for rebooting system software.
  • Page 145: Troubleshooting Strategy

    Monitors and from Information Centers to network-connected Information Centers and Clients for overviewing Server connectivity - flow of stored patient monitoring data to the Server for storage and out to Information Centers and Clients for review Network Connectivity SDN Connectivity Philips CMSs CareNet Switch Philips Telemetrys 18.5 18.5...
  • Page 146: Sdn Connectivity

    The first step is to investigate SDN connectivity -- are real-time patient monitoring data flowing from patient monitors connected to the SDN to Information Centers? Each SDN/Information Center connection should be checked to determine if patient monitoring data are correctly being received and displayed. Philips CMSs CareNet Switch 18.5...
  • Page 147 Troubleshooting checked to determine if patient monitoring data are correctly being received and displayed. Wireless Patient Monitors Access Point Network Switch 18.5 Information Center Figure 5-3 Wireless Connectivity Investigation The following table provides a brief guideline for identifying sources of wireless connectivity problems.
  • Page 148: Network Connectivity

    Troubleshooting Network Connectivity The next step is to investigate Network connectivity -- are real time patient monitoring data flowing through the Clinical Network to the Information Centers and from the Information Centers through the Clinical Network to each network- connected Information Center and Client? Each Information Center/device connection should be checked to determine if real time patient monitoring data can be viewed.
  • Page 149: Server Connectivity

    Troubleshooting Server Connectivity Server connectivity -- are patient monitoring data being correctly stored by the Server and accessible from the Server by Information Centers and Clients? Each Server/Device connection should be checked to determine if stored patient monitoring data can be reviewed. 18.5 18.5 Switch...
  • Page 150: System Trouble-shooting

    Troubleshooting System The following System Troubleshooting Tables provide Symptoms, Possible Causes, Trouble- Verifications, and Corrective Actions to take for problems identified in M3150 shooting Information Centers, M3151 Clients, and the Network/Server System. Table 5-5. Troubleshooting M3150 Information Centers Symptom Possible Cause(s) Verification Corrective Action(s) Information Center...
  • Page 151 Troubleshooting Table 5-6. Troubleshooting M3151 Information Center Clients Symptom Possible Cause(s) Verification Corrective Action(s) Information Center Client Client has lost connection to Isolate problem by observing Reestablish Server connection to - waveforms drop out for 15-60 Server, but still has active functionality on rest of network.
  • Page 152 SDN source Clients Some or all Information Centers Intermittent network This condition is difficult to verify. Call Philips Service Representative or and Clients reboot and return to interruption If the network problem is transient, the Response Center normal operating mode...
  • Page 153: Network Statistics

    Troubleshooting Network Statistics The Network Statistics tool provides access to operational information from switches and access points on the Clinical Network. This information allows service personnel to determine if network switches and access points are operating within normal bounds, troubleshoot network component failures, and correlate observed application events to network communication problems.
  • Page 154 Troubleshooting The HP2524 Status Overview window provides the following information about the switch and a switch image: Status: the level of severity of the event generated. Alert: the specific event identification. “Excessive CRC/alignment” errors alerts indicate speed and duplex mismatches. Date/Time: the date and time the event was received by the web browser interface.
  • Page 155 Troubleshooting For information on network traffic quality, go to the Status tab, and then Port Counters. See Figure 5-8 Figure 5-8 Status/Port Counters - HP 2524 Switch The Device View under Configuration tab (this window gives another visualization of the switch port status - Figure 5-9). Caution Do not use the Configuration screens to make modifications to the Switch configuration.
  • Page 156 Troubleshooting Figure 5-9 Device View - HP 2524 Switch The System Info window under the Configuration tab is an area where you can give or view the location of the switch and a contact name which will be viewed in the Identity window (Figure 5-7).
  • Page 157 Troubleshooting You can ping network devices using the HP 2524 web browser. Click on the Diagnostics tab and then the Ping/Link Test to get to the window shown in Figure 5-11. Type in the IP address of the device and press Start. Figure 5-11 Ping/Test Window - HP 2524 Switch Another diagnostic tool for the HP2524 switch is to view the Port Configuration settings that can be used to determine if speed and duplex mismatches are configured.
  • Page 158 Troubleshooting Another diagnostic tool for the HP2524 switch is to view the Configuration settings. To do this, click on the Diagnostics tab, and then press the Configuration Report button. The resulting text displays the current configuration settings on the HP2524 switch.
  • Page 159 Troubleshooting Note Some steps may differ slightly depending on the PC Setup and Operating System. Step 1. Plug one end of the 9-pin D female - 9-pin D female cable into the RS 232 connector of the configuring PC Step 2. Plug the other end of the cable into the CONSOLE port on the front of the HP ProCurve 2524 switch.
  • Page 160: Cisco 1900 Switch

    Troubleshooting Stop bits: Flow control: Xon/Xoff Step 18. Press Enter twice to get to the command line. If the command line does not appear, recycle power on the switch (disconnect and connect power cable). Step 19. At the command line prompt, enter the following: –...
  • Page 161 Physical Location: the location of the switch as entered in Network Configuration. The Help button provides access to Windows help information. Help screens may cause temporary color changes to the Philips monitoring screens but do not otherwise effect patient monitoring display or storage. Note This application allows the user to change switch settings.
  • Page 162: Access Points

    Troubleshooting for port 0/27, which is used by the Database Server. Report statistics are cumulative from the time the device was started or since the Report was last cleared. Figure 5-15 Detailed Port Statistics Report for the Database Server Access Points Access Points provides a list of the networked access points configured in Network Configuration.
  • Page 163 Troubleshooting Figure 5-16 RangeLAN2 Manager Window The left section of this window provides a menu of tools for reviewing and troubleshooting the performance of Access Points on the network. Tools for reviewing the performance of selected Access Points include: In the AP-II Network Management menu: Discover AP-IIs displays all Access Points detected on the network, including their Master Name, IP Address, MAC Address, Domain, Channel, and Subchannel.
  • Page 164 Troubleshooting Figure 5-17 Discover AP-IIs Window Network Map displays the Access Points configured to the network and the MAC Address of the M3/M4 monitors presently transmitting to each Access Point. See Figure 5-18. Figure 5-18 Network Map Window Clicking on the picture of an Access Point displays the configuration page for that device.
  • Page 165 Troubleshooting Radio provides information on the current configuration and status of Access Points. The other three options in the menu of Network Statistics do the following: Search by IP displays a window for selecting a Switch or Access Point by typing in its IP Address: –...
  • Page 166: Diagnostics

    Troubleshooting Diagnostics The Diagnostics menu provides two types of troubleshooting diagnostic tools -- Philips Software Tools and Windows Tools. Service Portal One useful diagnostic capability that can be accessed from the Diagnostics menu of Support the Database Server is Service Portal Support. This application provides direct access to most of the Support Logs for all devices on the network -- Information Centers, Clients, Switches and Access Points.
  • Page 167 Troubleshooting Figure 5-20 Link to Network Devices Window Clicking on the Link next to each device will display a menu of available Logs for that device. For example, clicking on the Link \\172.31.0.70\Logs next to the Device Type M3155, brings up a Logs window where icons for each of the logs available through Service Portal Support are displayed.
  • Page 168: Led Diagnostics

    Troubleshooting LED Diagnostics When investigating signal flow, many hardware components have diagnostic LEDs that can be used to determine whether they are functioning properly and are receiving and passing data. These include: • LAN Interface Card • RangeLAN2 Access Point •...
  • Page 169: Harmony Access Point Led Diagnostics

    Troubleshooting Table 5-9 shows the meaning of the green Link LED that can be viewed through the hole in the rear of the card. Table 5-9. LAN Card LED Diagnostics LED Condition Description Possible Cause No Link - no connection - device at other end of cable is Off - faulty cable - inverted TX/RX...
  • Page 170: Rangelan2 Access Point

    Troubleshooting The rear panel LEDs are shown in Figure 5-24 Link LED Master LED Figure 5-24 Rear Panel Harmony Access Point LEDs Table 5-11 shows the meaning of the rear panel LEDs. Table 5-11. Harmony Access Point Rear Panel LED Diagnostics LED Condition Description Master...
  • Page 171 Troubleshooting Table 5-12 shows the meaning of the top panel LEDs. Table 5-12. Access Point Top Panel LED Diagnostics LED Condition Description Status no power to unit orange power-on diagnostics are running green Access Point is functioning normally power-on diagnostics failed indicating a hardware problem Radio •...
  • Page 172: Access Point Controller Led Diagnostics

    Troubleshooting Access Point The Harmony Access Point Controller has LEDs on its front panel and rear panel. Controller LED These LEDs are shown in Figure 5-27 and Figure 5-28. Diagnostics Power LED Network Utilization LEDs Figure 5-27 Access Point Controller Front Panel LEDs Table 5-14 shows the meaning of the top panel LEDs.
  • Page 173: Remote Power System Led Diagnostics

    Troubleshooting Remote Power The Power System has LEDs on its front panel. These LEDs are shown in Figure 5- System LED Diagnostics Port LEDs OWER SINE Data & 6006 OWER SINE Power Data IEEE 802.3 Compliant ONSOLE Figure 5-29 Remote Power System LEDs Table 5-16 shows the meaning of the LEDs.
  • Page 174 Troubleshooting Table 5-17. Switch LED Descriptions Switch LED LED Condition Description Power (green) Switch is receiving power Switch is NOT receiving power Fault (orange) The normal state; indicates that there are no fault conditions on the switch Blinking A fault has occurred on the switch, one of the switch ports, or the fan.
  • Page 175: Cisco Switch

    Troubleshooting Cisco Switch The Switch contains a number of LEDs on its front panel that can be used for diagnosing switch problems. Figure 5-31 shows the locations of these LEDs. System Status LED Port Status LEDs RPS LED 10 Base T SYSTEM STAT FDUP...
  • Page 176: Allied Telesyn At-fs708 Switch

    Troubleshooting Table 5-18. Port Status LED Diagnostics LED Condition Description Possible Cause Solid amber Port is not forwarding - disabled by management - redundant path (loop) Alternating Link fault - excessive collisions green/ amber - CRC errors - alignment/jabber errors Table 5-19 summarize System Status LED indications.
  • Page 177: Ports

    Troubleshooting Table 5-20. LED Status Indications LEDs Color Description LINK/ACT Green On indicates a valid physical link on the port Blinking indicates data are being transmitted or received Off indicates no link 100M Green On indicates the bandwidth is 100 Mbps Off indicates the bandwidth is 10 Mbps FULL/COL Green...
  • Page 178: J3300 10base-t Hub

    Troubleshooting J3300 10Base-T The J3300A also contains a number of front panel LED indicators. See Figure 5-33. Power LED Xcvr LED Port LEDs HP J3300A Xcvr 10Base-T Hub-12 Power Reset Fault Fault LED Activity LED Collision LED Figure 5-33 J3300A Repeater LEDs Table 5-23 summarizes the Repeater Port LED indications: Table 5-23.
  • Page 179: Mbps Media Translator

    Troubleshooting 10 Mbps Media The E-TBT-FRL-05 front panel LEDs can be used to monitor Media Translator Translator operation as shown in Table 5-25. Table 5-25. 10 Mbit/s Media Translator LED Diagnostics LED Condition Description steady light ac power supplied to unit, normal operation - no power to unit - power adapter improperly installed in Media Translator or ac outlet...
  • Page 180 Troubleshooting Table 5-26 summarizes the Transceiver’s Light Status LED indications: Table 5-26. Transceiver Light Status LED Diagnostics LED Condition Description Possible Cause Link not operational - no connection - faulty cable - inverted Tx/Rx - device at other end of cable not operating properly or is powered Off - internal failure Solid Green...
  • Page 181 Troubleshooting Table 5-27. 100 Mbps Media Translator LED Diagnostics LED Condition Description steady green RJ-45 UTP/STP cable is connected to the device (Signal Detect/Copper) - UTP cable improperly connected (Link - UTP) - MDI/MDI-X switch in wrong position for this application - power supply is switched to the wrong line voltage flashing green...
  • Page 182: Repair

    Philips Hardware For most Philips system hardware -- processing units, displays, printers, switches, repeaters, media translators -- the User’s Manual provided with the unit is the primary source of repair information. Refer to the User’s Manual for proper troubleshooting, maintenance, and repair procedures for these units.
  • Page 183 Troubleshooting Table 5-28. Troubleshooting the UPS Symptom Possible Cause Corrective Action UPS emits a beep very often (more Utility voltage is distorted or branch Have the line power checked by an than once or twice an hour), but circuits are too heavily loaded. electrician and corrected if not adequate.
  • Page 184: Ups Configuration

    UPS on the Philips system to assure continuous patient monitoring. UPS Configuration Philips PCs, including the Server, have been preconfigured for proper UPS operation when shipped from Philips. This section describes the UPS configuration procedure so that configurations can be reset if they are lost. The UPS configuration application can be accessed from the Windows Main Menu.
  • Page 185 Troubleshooting Figure 5-36 UPS Configuration Window Step 3. Verify (or enter) the following information in the fields of the UPS configuration window. Uninterruptible Power Supply is installed on: COM1: UPS Configuration UPS Interface Voltages: Power failure signal Positive Low battery signal at least 2 minutes before shutdown (Disabled) Remote UPS Shutdown Positive...
  • Page 186: Restoring Switch Firmware - Hp2524

    Troubleshooting Restoring Switch The following procedures describes how to restore firmware on the HP2524 Core/ Firmware - HP2524 Edge Switch: • Single Switch Firmware restore • Switch to Switch Firmware Restore Materials required for these procedures are the following: – Computer (workstation, server, or laptop) with the following capabilities: —...
  • Page 187 Troubleshooting Note The FirmwareFiles\Hp2524 directory file is less than 1.4 Mb so it can be stored on a 1.4 Mb floppy disk for later use or for transfer to a PC without a CD ROM drive. Run HyperTerminal When the FirmwareFiles\Hp2524 directory has been transferred: Step 1.
  • Page 188 Troubleshooting Step 2. Type 7 (Download OS) after Enter a selection number and Enter. Step 3. Use the Spacebar to select Xmodem in the Method field. Step 4. Press Enter and then X (for eXecute) to begin the download. The following message appears: Press enter and then initiate Xmodem transfer from the attached computer..
  • Page 189: Switch To Switch Firmware Restore

    Troubleshooting – Check the Firmware Revision line The switch is now ready for configuration as described in Chapter 4. Step 12. Close the HyperTerminal session. Switch to Switch Switch to Switch firmware restore can be done when at least one HP2524 switch has Firmware Restore the supported revision of firmware on it (F.02.02 or F.02.13).
  • Page 190 Troubleshooting Note If a Connection Description window appears, click Cancel to close it. Step 5. Click on Files->Properties to open the New Connection Properties window and click on the Connect to tab to display its menu. Step 6. Click on the Connect Using pull down arrow to display its menu. Step 7.
  • Page 191 Troubleshooting Step 16. The switch reboots. When prompted, press Enter twice. Step 17. Verify the switch firmware revision is either F.02.2 or F.02.13, displayed in the upper left corner of the welcome screen shown in Figure 5-41. Figure 5-41 Verify Firmware Step 18.
  • Page 192 Troubleshooting • Invalid Input: vlan (see Figure 5-44). You are not in configuration mode, type config at the command prompt to enter into configuration mode. Figure 5-44 Invalid input message • To return the switch to factory defaults, type erase startup-config at the command prompt.
  • Page 193: Restoring Switch Firmware - Cisco

    Troubleshooting switches are connected using ports that have been configured for a specific speed and duplex, then a crossover cable must be used. Figure 5-47 Peer unreachable message Restoring Switch The following procedures describe how to restore firmware on a Cisco Switch. Firmware - Cisco Firmware restoration may be required if switch firmware is lost or for a new switch.
  • Page 194 Troubleshooting – click OK and Setup1.bat will run When the reminder Close all other programs before running appears: Step 4. Press any keyboard key and a C:\WINNT\Systems32\CMD.exe window of instructions for running Cisco TFTP Server Setup appears. The instructions on this window are included below. When the prompt Press any key to continue .
  • Page 195 Troubleshooting Step 1. Determine (or set) the IP address for the computer. The IP Address can be found as follows: open the Control Panel • If you are using a Windows NT PC: – double-click on the Network icon to open the Network window –...
  • Page 196 Troubleshooting With the Cisco TFTP Server window open: Step 7. Open HyperTerminal Note If a Connection Description window appears, click Cancel to close it. Step 8. Configure the RS232 settings on the COM1 port as follows: click File in the New Connection - HyperTerminal window to display its •...
  • Page 197 Troubleshooting Figure 5-48 Catalyst 1900 Management Console Window Step 10. Set the IP Address and Subnet Mask as follows • type I to display the IP Configuration menu. • type I to set the IP address. • type the IP address of the switch in the New Setting field and press Enter. •...
  • Page 198 Troubleshooting The download can take as much as a minute. The TFTP Server window will display the progress of the upgrade and then a Successful message when the download completes successfully. Once the switch has determined that it has a proper file, it will program the firmware memory.
  • Page 199: Restoring Wireless M3/m4 Wireless Adapter Firmware

    Troubleshooting Step 1. Label 2 blank 3 1/2 inch floppy disks as M3187-10000 Disk 1 and M3187- 10000 Disk 2. Step 1. Place blank Disk 1 in the A:\ drive of the Computer. Step 1. Run C:\Program Files\Cisco Systems\Cisco TFTP Server\Copy1.bat as follows: •...
  • Page 200 Troubleshooting Step 4. Find the Viridia directory on the Application SW CD ROM shown in Figure 5-49 and click on it to display the tools directory. Figure 5-49 tools Directory on the CD ROM Step 5. Copy the entire tools\FirmwareFiles\WirelessM3 directory to the drive to be used for storing this directory on the configuring computer as follows: •...
  • Page 201 Troubleshooting Stop bits: Flow control: None Step 10. Click OK to complete the COM1 port configuration. Interconnect the computer and M3/M4 Monitor When the COM1 port has been configured: Step 11. Turn OFF the Wireless M3/M4 Monitor and disconnect any cable connected to the RJ-45 port on its rear panel.
  • Page 202 Troubleshooting Step 16. Press the keyboard Enter key and the 2.4 GHz ETHERNET ADAPTER MAIN MENU of Figure 5-51 will appear. Figure 5-51 2.4 GHz ETHERNET ADAPTER MAIN MENU Step 17. Type 6 (Down load New Software Version) after Please enter your choice: and Enter to display the download a new software version information shown in Figure 5-52.
  • Page 203 Troubleshooting Step 18. Type Y to initiate Start Binary File Transfer. See Figure 5-53. Figure 5-53 Start Binary File Transfer Information The M3/M4 monitor will send the ASCII character C as a prompt to initiate the transfer. When the Cs appear: For computers running Windows NT: Step 19.
  • Page 204 Troubleshooting Step 22. Click Send to transfer the *.img firmware file to the M3/M4 Wireless Adapter. The Xmodem file send window of Figure 5-55 will appear displaying the progress of the firmware transfer. Figure 5-55 Xmodem file send Window When the progress window closes, the HyperTerminal window reappears with Done following the C sequence, as shown in Figure 5-56.
  • Page 205: Restoring Access Point Firmware

    Troubleshooting Step 26. Click X in the upper right of the HyperTerminal window to close it. Note After the firmware on the Wireless M3/M4 monitor has been restored, it must be reconfigured. See the Device Configuration in Chapter 4. Restoring Access The following procedure describes how to restore firmware on an Access Point.
  • Page 206 Troubleshooting Step 4. Turn on the Access Point and insure that it passes its self-test by waiting for the Status LED on the Access Point top to turn green. Serial Port ANTENNA 10 BASE SE2 SERIAL 10BASET 10-18-VDC Figure 5-57 Rear Panel of Access Point Install the Firmware Step 5.
  • Page 207 Troubleshooting Figure 5-59 Down Load Menu Step 7. Type 1 (Down load AP Image using X-Modem) after Enter a selection number and Enter to Start Binary File Transfer. See Figure 5-60. Figure 5-60 Start Binary File Transfer Information The Access Point will send the ASCII character C as a prompt to initiate the transfer. When the Cs appear: For computers running Windows NT: Step 8.
  • Page 208 Troubleshooting Figure 5-61 HyperTerminal Send File Window Step 9. Find the file *.img in the directory it was copied to and click on it to display it in the Filename: field. Note The Browse button can be used to display the file directories on the computer’s drives and locate this file.
  • Page 209 Troubleshooting When the progress window closes, the HyperTerminal window reappears with Done following the C sequence, and Down load Successful -- Resetting AP, as shown in Figure 5-63. Figure 5-63 HyperTerminal Done Window The Access Point will load the flash memory with the new firmware and then reboot. This takes a couple of minutes.
  • Page 210 Troubleshooting Figure 5-65 HyperTerminal Initialization Complete Window Step 12. Press Enter to return to the Main Menu, where the firmware revision should appear on the right. Step 13. Turn OFF the Access Point and remove the cable. Step 14. Click the X in the upper right of the HyperTerminal window to close it. Note After access point firmware has been restored, its configuration settings should be verified to make certain that they have not changed.
  • Page 211: Replaceable Parts

    List. Also provided is the address and telephone number of Sales and Support Offices. The components, options and accessories for Philips systems are given in Chapter 1, Components and Options. These can also be ordered from the Support Materials Organization.
  • Page 212 Troubleshooting 5-72 Maintenance, Troubleshooting, and Repair...
  • Page 213: Testing Product Assurance

    When performing product assurance tests, Information Centers must be connected to the SDN or Clinical Network. Visual Tests Prior to using the Philips system with patients, all system components, cables, and connectors should be thoroughly visually inspected. System Components Step 1. Check all components of the Information Center system for signs of mechanical damage.
  • Page 214 Testing Product Assurance Note The tests and inspections in these tables must be followed by Philips Service Providers when the Philips system is installed and after any service event. Table 6-29 describes which tests should be performed for Philips system components -- Information Centers, Clients, Database Servers, Clinical Network components -- for each type of service event.
  • Page 215: Clinical Network

    Testing Product Assurance Clinical Table 6-30 describes the test or inspection to perform for active M3185 Clinical Network Network components for each type of test specified in Table 6-29. Table 6-30. M3185 Clinical Network Components - Test and Inspection Matrix What to Record Test Block Test or Inspection to Perform...
  • Page 216 Testing Product Assurance Table 6-30. M3185 Clinical Network Components - Test and Inspection Matrix What to Record Test Block Test or Inspection to Perform Expected Results on Service Name Record Performance: Perform an operational test of the Clinical Network by Expected answers are P:P or P:F executing a data passing operation from each connected...
  • Page 217: Worksheets

    Worksheets Overview This appendix provides a set of worksheets that can assist in the design, installation, and configuration of Clinical Network systems. Included in this section are worksheets for the following: Network Installation page A-2 Notes It is recommend that these worksheets be completed before beginning each associated task.
  • Page 218: Network Installation

    Network Installation Network Installation The following worksheet can be used to record names, IP Addresses, and locations of devices on the Clinical Network. Table A-1. Network Device Names and Addresses Device Model Host Name Device Name Location Tier IP Address Subnet Mask Core Switch 172.31.252.0...
  • Page 219 Network Installation Table A-3. Core/Edge Switches Connection Assignments Switch Name & Device(s) Connection Duplex Speed Cable Length Type Connecting to Type(s) (10 or 100 Mb/s) (Core/Edge) (Half or Full) Worksheets...
  • Page 220 Network Installation Table A-4. Wireless Patient Monitor Configuration Attributes Monitor Domain Security Monitor Domain Security Location Location Label (0 - 15) Label (0 - 15) m3150 m3150 m3150 m3150 m3150 m3150 m3150 m3150 m3150 m3150 m3150 m3150 m3150 m3150 m3150 m3150 m3150 m3150...
  • Page 221 Network Installation Table A-6. Harmony Access Point Controller Configuration Attributes Master and Device Channel Domain Location Security ID IP Address Name (0 - 15) (0 - 15) m3150 172.31.238.0 m3150 172.31.238.1 m3150 172.31.238.2 m3150 172.31.238.3 m3150 172.31.238.4 m3150 172.31.238.5 m3150 172.31.238.6 m3150 172.31.238.7...
  • Page 222 Network Installation Worksheets...
  • Page 223: Remote Clients On T1 Lines

    Remote Clients on T1 Lines Overview Release E.01 supports the connection of Information Center Clients for remote monitoring over a T1/E1 line. This appendix provides information regarding this connection. T1 is defined as a dedicated phone connection that supports data rate of 1.544 Mbits per second.
  • Page 224: System Diagrams

    System Diagrams System Diagrams Note Philips Medical Systems does not sell a router to implement this feature. Routers are the responsibility of the hospital. The following diagrams illustrate how this feature can be implemented, following the rules given above. IP Addresses (IP), Subnet Masks (SM), and Default Gateways (DG) are shown.
  • Page 225 System Diagrams Serial Port: Ethernet Port 1: Serial Port: IP: 172.31.200.100 IP: 192.168.21.1 IP: 172.31.200.200 IP: 192.168.21.2 SM: 255.255.255.0 SM: 255.255.255.252 SM: 255.255.255.0 SM: 255.255.255.252 DG: 172.31.200.200 Hospital Responsibility Remote Router 18.5 T1/E1 IP: 172.31.200.101 SM: 255.255.255.0 DG: 172.31.200.201 Local Router Ethernet Port 2: IP: 172.31.200.201 Ethernet Port:...
  • Page 226: Changing Network Properties

    System Diagrams Remote Router T1/E1 Local Router Remote Monitoring Hospital Room Responsibility HP procure 25 26 1 2 3 4 5 6 1 3 14 15 16 17 18 Core Switch switch 2524 J4813A 7 8 9 1 0 11 12 19 20 21 22 23 24 POWER FAULT Console...

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