Samsung SM-T290 User Manual
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Samsung SM-T290 User Manual

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USER MANUAL
SM-T290
SM-T295C
English (HK). 06/2019. Rev.1.0
www.samsung.com/hk

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Summary of Contents for Samsung SM-T290

  • Page 1 USER MANUAL SM-T290 SM-T295C English (HK). 06/2019. Rev.1.0 www.samsung.com/hk...

  • Page 2: Table Of Contents

    SIM or USIM card (nano-SIM card) Email (SM-T295C) Camera Memory card (microSD card) Gallery Turning the device on and off Multi window Initial setup Samsung Members Samsung account Samsung Notes Transferring data from your previous Calendar device (Smart Switch) My Files Understanding the screen Clock...
  • Page 3 Sounds and vibration Dolby Atmos (surround sound) Notifications Display Night mode Screensaver Wallpaper Lock screen Smart Lock Security Accounts and backup Users Samsung Cloud Google Advanced features Motions and gestures Digital wellbeing Device care Optimising your device Battery Storage Memory Security...

  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 5 Basics • D epending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • Y ou can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment.

  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 • D elete unnecessary files or unused apps. • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 8 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...

  • Page 9: Device Layout And Functions

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 10 Basics Device layout Speaker (SM-T295C) Front camera Earphone jack Light sensor SM-T295C: SIM card / Power key Memory card tray SM-T290: Memory Volume key card tray Touchscreen Multipurpose jack Microphone GPS antenna Main antenna Rear camera (SM-T295C) Speaker Speaker...
  • Page 11 • I f you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • C onnectivity problems and battery drain may occur in the following situations: –...

  • Page 12: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 13 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.

  • Page 14: Sim Or Usim Card (Nano-Sim Card) (Sm-T295C)

    • U se only a nano-SIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

  • Page 15: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 16 Basics ► SM-T295C: ► SM-T290: Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot.
  • Page 17 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 18: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.

  • Page 19: Samsung Account

    Accounts and backup → Accounts → Samsung account → → Help. Creating a Samsung account If you do not have a Samsung account, you should create one. You can create a Samsung account using your email address. Launch the Settings app and tap Accounts and backup → Accounts → Add account →...
  • Page 20 Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

  • Page 21: Transferring Data From Your Previous Device (Smart Switch)

    • L imitations apply. Visit www.samsung.com/hk/apps/smart-switch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data wirelessly Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

  • Page 22: Understanding The Screen

    Basics Backing up and restoring data using external storage Transfer data using external storage, such as a microSD card. Back up data from your previous device to external storage. Insert or connect the external storage device to your device. On your device, launch the Settings app and tap Accounts and backup → Smart Switch →...
  • Page 23 Basics Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right.
  • Page 24 Basics Spreading and pinching Spread two fingers apart or pinch on the screen. Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default.
  • Page 25 Basics Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear where the soft buttons are located.
  • Page 26 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 27 Basics Display the screen in landscape mode Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.
  • Page 28 Basics • A dding more apps Tap Add apps on the folder. Tick the apps to add and tap Add. You can also add an app by dragging it to the folder. • M oving apps from a folder Tap and hold an app to drag it to a new location.
  • Page 29 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 30 Basics Icon Meaning Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
  • Page 31 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, or password for the screen lock method, you can protect your personal information by preventing others from accessing your device.

  • Page 32: Notification Panel

    Basics Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 33 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...

  • Page 34: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send emails, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions Hide the keyboard.
  • Page 35 Basics → Pinyin 3 x 4: Switch to 3x4 pinyin mode. To enter a character, tap the • corresponding key and select characters from the left side. → Handwriting: Switch to handwriting mode. • • : Open the text editing panel. •...

  • Page 36: Apps And Features

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider.
  • Page 37 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • U ninstall: Uninstall downloaded apps. • D isable: Disable selected default apps that cannot be uninstalled from the device. Enabling apps Launch the Settings app, tap Apps →...

  • Page 38: Phone (Sm-T295C)

    Apps and features Phone (SM-T295C) Introduction Make or answer voice calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call. Access additional options. Add the number to the contacts list. Search for a contact. Preview the phone number.
  • Page 39 Apps and features Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad.
  • Page 40 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send.
  • Page 41 Apps and features Options during calls During a voice call The following actions are available: • : Access additional options. • A dd call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed.

  • Page 42: Contacts

    Apps and features Adding a tag to a phone number You can add tags to numbers without saving them to Contacts. This allows you to view the caller’s information when they call without having them listed in Contacts. Launch the Phone app and tap Recents. Tap a phone number.
  • Page 43 Apps and features Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Depending on the selected storage location, the types of information you can save may vary. Tap Save. Importing contacts Add contacts by importing them from other storages to your device. →...
  • Page 44 Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 45 Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • T o use this feature, you must sign in to your Samsung account. • T he profile sharing feature may not be available depending on the region or service provider.

  • Page 46: Messages (Sm-T295C)

    Apps and features Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. → Manage contacts → Merge contacts. Launch the Contacts app and tap Tick contacts and tap Merge.
  • Page 47 Apps and features Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the keyboard is hidden. Recipient Enter recipients. Enter a message.
  • Page 48 Apps and features Blocking unwanted messages Block messages from specific numbers added to your block list. Launch the Messages app, tap at the top of the messages list, and then tap Settings → Block numbers and messages → Block numbers. Tap Inbox and select a contact or a phone number.

  • Page 49: Internet

    Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.

  • Page 50: Email

    Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password. Activating secret mode → Turn on Secret mode. If you are using this feature for the first time, set whether to use a password for secret mode.

  • Page 51: Camera

    Apps and features Sending emails to compose an email. Add recipients and enter a subject line and text. to send the email. Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the top of the emails list. Tap an email on the screen to read it.
  • Page 52 Apps and features Taking photos Tap the image on the preview screen where the camera should focus. • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. • T o adjust the brightness of photos, tap the screen. When the adjustment bar appears, drag on the adjustment bar towards to take a photo.
  • Page 53 Apps and features Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. On the shooting modes list, tap Photo and tap to take a photo. Taking selfies You can take self-portraits with the front camera. On the shooting modes list, tap Photo.
  • Page 54 Apps and features Changing the screen ratio for a video On the preview screen, tap and select a screen ratio. Live focus mode Take photos that focus on the face by blurring the background. • U se this feature in a place that has sufficient light. •...
  • Page 55 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value.
  • Page 56 Apps and features HDR mode Take photos with rich colours and reproduce details even in bright and dark areas. On the shooting modes list, tap HDR. Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene.
  • Page 57 Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode. • : Select the length of the delay before the camera automatically takes a photo. •...

  • Page 58: Gallery

    Apps and features Useful features • G rid lines: Display viewfinder guides to help composition when selecting subjects. • L ocation tags: Attach a GPS location tag to the photo. • G PS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions.
  • Page 59 Apps and features Select an image. Access additional options. Add the image to favourites. Image and video thumbnail Delete the image. Modify the image. Share the image with others. You can create an animated GIF or collage from multiple images. On the list, tap → Create GIF or Create collage, and then select images.
  • Page 60 Apps and features Viewing videos Launch the Gallery app and tap Pictures. Select a video to play. Tap Play video to play the video. Display your videos. Capture the Access additional current screen. options. Rewind or Create an fast-forward by animated GIF.
  • Page 61 Apps and features Viewing the details of images and videos While viewing an image or on the video preview screen, drag upwards on the screen. File details will appear. You can also view related content by tapping information on the screen. Edit information.
  • Page 62 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums.
  • Page 63 Apps and features Deleting stories Launch the Gallery app and tap Stories. Tap and hold a story to delete, and tap Delete. Deleting images or videos Launch the Gallery app. Select an image or a video to delete. To delete multiple files, tap and hold a file to delete on the list and tick more files to delete.

  • Page 64: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
  • Page 65 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. On the lower window, swipe left or right to select another app to launch.

  • Page 66: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 67: Samsung Notes

    You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app and tap Select an input method from the toolbar at the top of the screen and compose a note. Enter text using the keyboard.

  • Page 68: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.

  • Page 69: My Files

    Apps and features Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.
  • Page 70 Apps and features Stopping alarms Tap Dismiss to stop an alarm. If you have previously enabled the snooze option, tap Snooze to repeat the alarm after a specified length of time. Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap Delete. World Clock Launch the Clock app and tap World Clock.

  • Page 71: Calculator

    Apps and features Timer Launch the Clock app and tap Timer. , set the duration and name, and then tap Add. To add a frequently used timer, tap Set the duration and tap Start. To open the keypad to enter the duration, tap the duration input field. Tap Dismiss when the timer goes off.
  • Page 72 • M y kid’s creations: View the works created from the apps in Kids Home. • A llowed content: Check the apps or content supported by Kids Home and add them. • S how Content page: Set the device to show the Samsung partners’ content pages on the Kids Home screen.

  • Page 73: Sharing Content

    Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. (SM-T295C) Launch the Gallery app and select an image. and select a sharing method, such as email.

  • Page 74: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 75 Apps and features Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Make a simple video call.

  • Page 76: Introduction

    Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

  • Page 77: Wi-Fi

    ► SM-T290: Keep track of your data usage amount. • M obile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available.
  • Page 78 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.

  • Page 79: Bluetooth

    SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.

  • Page 80: Data Saver (Sm-T295C)

    Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...

  • Page 81: Mobile Data Only Apps (Sm-T295C)

    Settings Mobile data only apps (SM-T295C) Select apps to always use the mobile data even when your device is connected to a Wi-Fi network. For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected.

  • Page 82: More Connection Settings

    Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. icon appears on the status bar.
  • Page 83 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.

  • Page 84: Sounds And Vibration

    ► SM-T295C: Adjust the volume level for call ringtones, music and videos, system sounds, and notifications. ► SM-T290: Adjust the volume level for music and videos, system sounds, and notifications. • U se Volume keys for media: Set the device to adjust the media volume level when you press the Volume key.

  • Page 85: Notifications

    ► SM-T295C: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions. ► SM-T290: Set the device to mute notification sounds and media, except for allowed exceptions. • S tatus bar: Set the device to display only three recent notifications and whether to show the remaining battery level in percentage on the status bar.

  • Page 86: Night Mode

    Settings • H ome screen: Configure settings for the Home screen, such as the screen grid or layout. • N avigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information. • S creensaver: Set the device to launch a screensaver when the device is charging. Refer to Screensaver for more information.

  • Page 87: Wallpaper

    Settings When you are finished, tap the Back button. To preview the selected option, tap Preview. When you tap the screen while your screensaver is displayed, the screen will turn on. Wallpaper Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper.

  • Page 88: Smart Lock

    • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device.

  • Page 89: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.

  • Page 90: Users

    ► SM-T295C: Tap Add user → OK → Set up now. ► SM-T290: Tap Add user or profile → User → OK → Set up now. The device will switch to a new user account and the default locked screen will appear on the screen.
  • Page 91 Delete user. To change an account’s settings, tap next to an account. ► SM-T290: When using the administrator account, you can delete accounts or change the settings for restricted accounts. On the Settings screen, tap Accounts and backup → Users.

  • Page 92: Samsung Cloud

    Settings Samsung Cloud Sync the data saved in your device with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it later. To use Samsung Cloud, you must sign in to your Samsung account.

  • Page 93: Google

    Settings screen, tap Accounts and backup → Samsung Cloud → Back up this tablet. • T o view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Samsung Cloud → Restore data →...

  • Page 94: Advanced Features

    Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • S mart pop-up view: Select apps to view their notifications via pop-up windows. When using this feature, you can quickly view the contents via pop-up windows by tapping the icon on the screen.

  • Page 95: Digital Wellbeing

    Settings Digital wellbeing View the daily usage history of your device. You can see information such as how long the screen was on and how many times you opened apps or used certain features. You can also limit usage time or change the notification settings for each app. On the Settings screen, tap Digital wellbeing.
  • Page 96 ► SM-T295C: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions. ► SM-T290: Set the device to mute notification sounds and media, except for allowed exceptions. To set the schedule to activate wind down mode, tap the Turn on as scheduled switch to...

  • Page 97: Device Care

    Settings Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Security Storage Memory Optimising your device On the Settings screen, tap Device care →...

  • Page 98: Battery

    Network connections, except for the mobile network, will be deactivated. ► SM-T290: In maximum power saving mode, the device decreases battery consumption by activating night mode and limiting the apps and features available.

  • Page 99: Storage

    The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap Clean now. To delete files or uninstall apps that you do not use any more, select a category under User data.

  • Page 100: General Management

    If the battery remains fully discharged, the time and date is reset. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • R eset: Reset your device’s settings or perform a factory data reset. You can reset all your settings, or only network settings, or accessibility settings.

  • Page 101: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • S creen reader: Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial. •...

  • Page 102: User Manual

    ► SM-T295C: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. ► SM-T290: View various device information, such as the Wi-Fi MAC address and serial number. • L egal information: View legal information related to the device, such as safety information and the open source licence.

  • Page 103: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 104 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 105 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 106 • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 107 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 108 Appendix A small gap appears around the outside of the device case • T his gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • O ver time, friction between parts may cause this gap to expand slightly. There is not enough space in the device’s storage Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space.
  • Page 109 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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