Contents Safety information What you need to know about the safety instructions Important safety symbols and precautions: Important safety precautions Severe warning signs for transportation and site Critical installation warnings Installation cautions Critical usage warnings Usage cautions Cleaning cautions Critical disposal warnings Additional tips for proper usage Instructions about the WEEE Installation...
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Open Source Announcement English 3 Untitled-2 3 2019-02-28 5:57:40...
Safety information Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently. What you need to know about the safety instructions •...
• Refrigerant squirting out of the pipes could ignite or cause an eye injury. When refrigerant leaks from the pipe, avoid any naked flames and move anything flammable away from the product and ventilate the room immediately. - Failing to do so may result in fire or explosion. •...
Safety information Important safety precautions Warning; Risk of fire / flammable materials WARNING • When positioning the appliance, ensure the supply cord is not trapped or damaged. • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. •...
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• If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself. - Contact a Samsung service center. - Use only the LED Lamps provided by the manufacturer or its service agents.
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Safety information How to minimize the energy consumption • Install the appliance in a cool, dry room with adequate ventilation. • Ensure that it is not exposed to direct sunlight and never put it near a direct source of heat (radiator, for example). - Not to block any vents or grilles is recommended for energy efficiency.
This appliance is intended to be used in household and similar applications such as - staff kitchen areas in shops, offices and other working environments; - farm houses and by clients in hotels, motels and other residential type environments; - bed and breakfast type environments; - catering and similar non-retail applications.
Safety information Critical installation warnings WARNING • Do not install the refrigerator in a damp location or place where it may come in contact with water. - Deteriorated insulation on electrical parts may cause an electric shock or fire. • Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.
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- Deteriorated insulation of electrical parts may cause an electric shock or fire. • If any dust or water is in the refrigerator, pull out power plug and contact your Samsung Electronics service center. - Otherwise there is a risk of fire. English 11...
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Safety information • Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. - This may result in an electric shock, fire, problems with the product, or injury.
Installation cautions CAUTION • Allow sufficient space around the refrigerator and install it on a flat surface. - If your refrigerator is not level, cooling efficiency and durability can be declined. • Allow the appliance to stand for 2-3 hours before loading foods after installation and turning on.
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• If you smell pharmaceutical or smoke, pull out power plug immediately and contact your Samsung Electronics service center. • If any dust or water is in Refrigerator, pull out power plug and contact your Samsung Electronics service center.
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• Do not let children step on a drawer. - The drawer may break and cause them to slip. • Do not leave the doors of the refrigerator open while the refrigerator is unattended and do not let children enter inside the refrigerator.
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Safety information • Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in an electric shock, fire, problems with the product, or injury. Do not put a container filled with water on the appliance.
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- Failing to do so may result in an electric shock, fire, problems with the product, or injury. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact your Samsung Electronics service center. - Failing to do so may result in an electric or fire hazards.
Safety information Usage cautions CAUTION • Do not refreeze thawed food. - Frozen and thawed food will develop harmful bacteria faster than fresh. - The second thaw will break down even more cells, leaching out moisture and changing the integrity of the product. •...
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- Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications. • Do not block the air vents inside the refrigerator.
Safety information • Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water). - Do not fill the tank with tea or a sports drink. This may damage the refrigerator. • Be careful that your fingers are not caught in. •...
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• Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades. Do not use a wet or damp cloth when cleaning the plug. - Otherwise, there is a risk of fire or electric shock. •...
Safety information Critical disposal warnings WARNING • Please dispose of the packaging material from this product in an environmentally friendly manner. • Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal. • R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigerator.
Additional tips for proper usage • In the event of a power failure, call the local office of your electric company and ask how long the failure is going to last. - Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures.
Safety information Instructions about the WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a qualified technician. •...
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Installation Type B 01 Auto Ice Maker 02 1-Step Foldable Shelf 03 Water tank (Auto Water Fill) 04 Main panel (on the FlexZone™ handle) 05 FlexZone™ 06 Freezer 07 Door bins 08 2-Step Foldable Shelf 09 Water filter * applicable models only English Untitled-2 26 2019-02-28...
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• When a door is opened, the interlock switch automatically disables the auger motor of the ice maker for safety reasons. • If the internal or external LED lamp is out of order, contact a local Samsung service center. • If the door is left open for too long, the top internal LED will blink. This is normal.
Installation Step-by-step installation STEP 1 Select a site Select a site that: • Has a solid, level surface without carpeting or flooring that may obstruct ventilation • Is away from direct sunlight • Has adequate room for opening and closing the door •...
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Clearance See the pictures and table below for space requirements for installation. Model RF22* / RF24* Depth “A” 726 mm Width “B” 908 mm Height “C” 1749 mm Overall Height “D” 1777 mm Depth “E” 788 mm Model RF22* / RF24* more than 50 mm recommended 125°...
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Installation NOTE The measurements in the table above may differ slightly from the actual measurements, depending on the measuring and rounding method. STEP 2 Flooring If the refrigerator cannot pass through the entrance due to its size, see STEP 3 Door removal for entrance.
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STEP 3 Door removal for entrance If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 40 to continue the installation procedure. WARNING Unplug the power cord of the refrigerator before removing the doors.
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Installation Detach the fridge doors Left door 1. With the doors closed, use a Phillips head screwdriver to remove the screws (x3) in the top cover. 2. Disconnect the wires and the water tube from the left-side door. Do the following sequentially: •...
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4. Pull up the clamp to remove it. NOTE Be careful not to drop the clamp on the floor. 5. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge.
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Installation Right door 1. Disconnect the wire connectors (x2) on the right door. The position of the connectors differs with the model. CAUTION • Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, one of the doors may fall and cause physical injury.
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4. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge. NOTE Be careful not to drop the hinge on the floor.
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Installation To reattach the fridge door After you have moved the refrigerator to its final location, reattach the doors by following the removal instructions in reverse order. CAUTION To prevent water leaks from the dispenser, the water line must be fully connected. Make sure both tubes of the water line are inserted fully to the center of transparent coupler (A) or the guidelines (B).
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3. Press the locking tab to disconnect the wire connector. CAUTION When relocking the tab, make sure to fully connect the wire connector. Otherwise, the FlexZone™ will not operate. 4. Remove the hex-head bolt on each side of the drawer using a 10 mm socket wrench.
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Installation To reattach the FlexZone™ drawer After you have moved the refrigerator to its final location, re-attach the FlexZone™ drawer by following the removal instructions in reverse order. CAUTION If the FlexZone™ or the indicator does not operate properly, make sure the connectors are connected properly.
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4. Press down the hooks to unlock the rail assembly. 5. While holding the upper area of the freezer drawer front, slide the drawer out all the way to remove the freezer drawer from the rail assembly. CAUTION • Be careful not to scratch or dent the rail assembly.
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Installation STEP 4 Levelling the refrigerator CAUTION • When installed, the refrigerator must be leveled on a flat, solid floor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. • Levelling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.
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STEP 5 Adjust the door height and the door gap Snap rings The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm). To adjust the height of a door 1.
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Installation STEP 6 Attach the handles CAUTION The refrigerator handles must be oriented in the correct direction. • The fridge handles must be attached so that the holes on each face each other. • The freezer handle must be attached so that its hole faces downwards.
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3. Push the handle down, and then place the upper side of the handle onto the upper handle screw. 4. Insert the supplied wrench into the handle hole, and then turn it clockwise to tighten. 5. Repeat Steps 2 through 4 with the second refrigerator door handle.
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Installation 8. Insert the supplied wrench into the handle hole, and then turn it clockwise to tighten. English Untitled-2 44 2019-02-28 5:57:50...
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• Samsung takes no responsibility for the water line installation. If water leaks occur, contact the installer of the water line.
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This may damage the refrigerator. To repair the water line CAUTION The waterline must be repaired by a qualified professional. If you encounter a water leak, contact a local Samsung service centre or the installer of the waterline. English Untitled-2 46 2019-02-28 5:57:50...
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STEP 8 Initial settings By completing the following steps, the refrigerator should be fully functioning. CAUTION Before installing the refrigerator, make sure to remove the Cover Interlock (1) from the top of the fridge door. Otherwise, injuries may be caused by the ice crushing blade.
Operations Main panel Type A Type B 01 Fridge / Auto Fill Water Pitcher * 02 FlexZone™ / °F °C 03 Freezer / Energy Saver 04 Ice Maker / Filter Reset 05 Water/Ice / Dispenser Lock 06 Network connection 07 Door Alarm / Control Lock * applicable models only English...
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• If you set Control Lock on the main panel, the main panel locks automatically 1 minute after inactivity. • Bixby is a Samsung’s intelligence platform, and you can control the product with your voice. To use the voice command feature, you must connect the product with the SmartThings app on your phone.
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Operations 01 Fridge / Auto Fill Water Pitcher (3 sec) You can use the Fridge button to set the fridge temperature or to activate Power Cool. • Press Fridge repeatedly to select a desired temperature between 1 °C and 7 °C. - The temperature indicator displays the currently set or selected temperature.
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Press and hold Fridge for 3 seconds to turn this function on. Open the left door of the fridge, and then insert the water tank. Close the door and the water tank starts to fill with water up to the preset level.
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Operations 02 FlexZone™ / °F °C (3 sec) The FlexZone™ is a full-width drawer featuring temperature control. It has a temperature sensor that adjusts the amount of cold air allowed into the zone. • Press FlexZone™ repeatedly to select a desired mode. By default, Deli is selected. •...
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03 Freezer / Energy Saver (3 sec) You can use the Freezer button to set the freezer temperature or to activate Power Freeze. • Press Freezer repeatedly to select a desired temperature between -15 °C and -23 °C. - The temperature indicator displays the currently set or selected temperature.
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Operations 04 Ice Maker / Filter Reset (3 sec) Press Ice Maker to turn the ice maker on or off. The ice maker has 2 indicators ( to indicate its operating status. • When the ice maker operates, the corresponding indicator ) turns on.
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05 Water/Ice / Dispenser Lock (3 sec) You can dispense chilled water, cubed ice, or crushed ice. To Water/Ice dispense, press Water/Ice. The corresponding indicator turns on. To prevent use of the dispenser panel buttons and the dispenser lever, press and hold Water/Ice for more than 3 seconds. If you press and hold the button again for more than 3 seconds, the dispenser lock will be deactivated.
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Operations To prevent accidental setting changes, press and hold Door Alarm for 3 seconds. The main panel will be disabled and the Lock indicator ( ) will turn on. When Control Lock is on, the indicator blinks if any button on the main panel is pressed.
NOTE • The SmartThings app is designed for Android 6.0 (Marshmallow) or later, iOS 10.0 or later, iPhone 6 or later, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). • For improved performance, the SmartThings app is subject to change without notice or discontinued support according to the manufacturer’s policy.
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Operations Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.
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Category Item Description Displays the desired temperature setting of the Fridge temperature fridge. Displays the current temperature of the Freezer temperature freezer. FlexZone™ settings Displays the settings of the FlexZone™. Monitoring Detects abnormal operations of the Diagnosis refrigerator. Checks the accumulated power consumption of Energy monitoring the refrigerator for the last 180 days.
Operations Dispenser panel 01 Water / Lock 02 Cubed Ice 03 Crushed Ice 01 Water / Lock (3 sec) To dispense chilled water, press Water. The corresponding Water indicator turns on. To prevent the use of the dispenser panel buttons and the dispenser lever, press and hold Water for more than 3 seconds.
Special features Water tank (Auto Water Fill) (applicable models only) The Auto Water Fill function lets you enjoy cold brewed tea in your refrigerator. 01 Lid 02 Sealed mouth 03 Infuser 04 Body To fill the water tank 1. Grasp a handle groove of the sealed mouth, and then pull up to open the lid.
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Operations 5. To drink tea, open the door and detach the water tank. Pull it straight out. CAUTION • We recommend consuming fruit infused water within 24 hours. After that, the infused water can spoil over time. • You must clean the water tank after you have consumed the infused water. Also clean the water tank if you haven't used it for a long time.
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The indicator will then turn off. However, if the indicator continues to blink, there might be a system failure. Contact your local Samsung service center. • The Auto Water Fill indicators blink if there is a leak. See page 50 for more information.
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Operations Water/Ice dispenser Using the dispenser, you can dispense water with or without ice. The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To dispense chilled water, press Water on the dispenser panel. Put a water glass under the dispenser, and then push the dispenser lever.
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CAUTION • If the ice making chime rings repeatedly, contact your waterline installer or a local Samsung service center. • Do not press Test repeatedly after the ice tray is filled with ice or water. Water may overflow or ice may jam.
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Operations • When reinserting the ice maker tray, make sure that the tray is properly centered at the entrance. Otherwise, the tray can get stuck. If You Turn the Ice Maker Off If you press and hold Ice Maker for more than 3 seconds to turn the ice maker off, make sure to remove all ice cubes from the ice bucket.
Maintenance Handling and care Ice bucket (applicable models only) If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket. 1. To remove the ice bucket, gently lift it up, and then pull it out slowly while holding the bottom of the bucket with one hand and the side with the other...
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Maintenance • Use only the provided ice bucket. Third-party ice buckets may cause a system failure. NOTE • The water pressure required for ice making is between 30 to 120 psi (206 to 827 kPa). • Noise from the the ice maker as it produces ice during the ice making process is normal.
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Fridge shelves The appearance of the shelves differs by model. • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out. NOTE Do not lift up the shelf fully when removing or reinserting the shelf.
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Maintenance Foldable shelf To remove, slide up the front of the shelf so that it folds. Then gently lift up and pull out. To reinsert, place the shelf on the angled frame in the main unit, and then, press down to unfold. CAUTION After sliding the foldable shelf in and folding it, the front of the shelf can be...
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Vegetable shelf 1. Slide out the left-side vegetable drawer. 2. While supporting the vegetable shelf with one hand, slide it out with the other hand. NOTE To use the space that is opened up after removing the foldable shelf, take out the vegetable shelf.
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Maintenance CAUTION • Do not remove a bin that is filled with food. Empty the bin beforehand. • Use caution when opening the door if the bottom bin contains larger bottles, which may fall over. • Do not allow children to play with the bins.
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Freezer baskets Upper basket • To remove, fully slide open the freezer drawer. Push the upper basket to the end, and then pull up to remove. • To reinsert, align the front wheels of the upper basket with the end of the lower basket.
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Maintenance Freezer basket divider Loosen and remove the screw from the lower side of the divider. Then, pull straight up to remove the divider. English Untitled-2 74 2019-02-28 5:57:58...
Cleaning Interior and exterior WARNING • Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator and cause a fire. • Do not spray water onto the refrigerator. This may cause electric shock. Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.
• Do not use third-party water filters. Use only Samsung-provided or -approved filters. • Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters.
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Remove the water filter. For more information or servicing, contact a licensed plumbing professional. Ordering a new filter To purchase a new water filter, contact a local Samsung service center or visit www. samsungparts.com on the web. LED Lamps To replace the lamps of the refrigerator, contact a local Samsung service center.
Troubleshooting Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users. General Temperature Symptom Possible causes Solution • Power cord is not plugged • Properly plug in the power in properly.
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Symptom Possible causes Solution • To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may • Refrigerator has heat-proof not work effectively. This is Interior wall is hot. piping in the interior wall.
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Troubleshooting Condensation Symptom Possible causes Solution • Remove the moisture and • If door is left open, moisture do not leave a door open enters the refrigerator. for extended periods of Condensation forms time. on the interior walls. • Food with high moisture •...
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Water does not • Dispenser panel Lock is • Deactivate dispenser panel dispense. activated. Lock. • Use only Samsung-provided or approved filters. • A third-party water filter • Unapproved filters may was installed. leak and damage the refrigerator.
Troubleshooting Do you hear abnormal sounds from the refrigerator? Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user. These sounds are normal. • When starting or ending an operation, the refrigerator may make sounds similar to a car engine igniting.
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• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.
• The old Samsung Smart Refrigerator app cannot connect with fails to operate. Samsung Smart Home models. • You must log into your Samsung account to use the app. The SmartThings app • Make sure that your router is operating normally.
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The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM;...
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Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG Customer Care Center. Country Contact Center Web Site 1300 362 603 (Other) AUSTRALIA www.samsung.com/au/support 1300 425 299 (HHP) 0800 726 786 (All Product) NEW ZEALAND www.samsung.com/nz/support...
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