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Belling WD14v Users Manual & Installation Handbook page 20

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CHAPTER 15
FAULT
CAUSE
1. Does not function
Mains plug not plugged in
on any
programme
Mains switch not on
No power
Electric circuit fuses failure
Load door open
2. Does not load
See cause 1
water
Inlet tap turned off
3. Does not discharge
Discharge tube bent
water
4. Water on floor
Leak from the washer between the tap
around washing
and inlet tube
machine
5. Does not spin
The washing machine has not
discharged water
"No spin" setting (some models only)
6. Strong vibrations
Washing machine not perfectly level
during spin
Transport bracket not removed
Washing load not evenly distributed
NOTE:
THE MACHINE IS FITTED WITH A SPECIAL ELECTRONIC DEVICE, WHICH PREVENTS THE SPIN CYCLE
SHOULD THE LOAD BE UNBALANCED.
THIS REDUCES THE NOISE AND VIBRATION IN THE MACHINE AND SO PROLONGS THE LIFE OF YOUR
MACHINE.
Advisory note
During drying phase the drum will accelerate to a higher speed to distribute the load and to
optimize the drying performance
If the fault should persist, contact a Technical Assistance Centre. For prompt servicing, give the model of the
washing machine, to be found on the label placed on the cabinet inside of the porthole.
Important
1 The use of environment friendly detergents without phosphates may produce the following effects:
- The discharge rinse water may result cloudier due to the presence of zeolites in suspension. This does not
compromise the efficiency of the rinses.
- The presence of white powder (zeolites) on the washing at the end of the washing cycle. This does not
remain incorporated in the fabric and does not alter the colour.
- The presence of foam in the last rinse water which is not necessarily a sign of inadequate rinsing.
- The non-ionic surface-active agents present in the composition of washing machine detergents are often
difficult to remove from the washing itself and, even in small quantities, may produce visible signs of the
formation of foam.
- Carrying out further rinses, in cases such as this, is not useful.
2 If your washing machine fails to function, carry out the above-mentioned checks before calling the Technical
Assistance Service.
38
REMEDY
Insert plug
Turn on mains switch
Check
Check
Close load door
Check
Turn on water inlet tap
Straighten discharge tube
Replace washer and tighten the tube
on the tap
Wait a few minutes until the machine
discharges water
Turn the programme dial onto spin
setting
Adjust special feet
Remove transport bracket
Distribute the washing evenly
Our Customer Care Centre can be called on:
0871 22 22 503
We aim to answer calls as quickly as possible, and in strict rotation as soon as one of our
Customer Care team become free.
Our Customer Care Centre opening hours are:
Monday - Friday 8.00am - 8.00pm
Saturday 8.30am - 6.00pm
Sunday 10.00am - 4.00pm
Please ensure that you have available your appliances model number and serial number,
there is a space at the back of this book for recording that information.
Alternatively visit the web site as detailed on the front cover of the handbook.
Outside the UK and Northern Ireland, please contact your local supplier.
CONTACT US
In case of difficulty within the UK and Northern Ireland, please call Belling Customer Care
Centre Helpline on
0871 22 22 503
Our Customer Care Centre is open during the hours below:
Monday to Friday 8am - 8pm
Saturday 8.30am - 6pm
Sunday 10am - 4pm
Please have to hand your appliances Model Number and Serial Number, which can be found
on the databadge inside you cooker and recorded here for future reference.
Model Number
Serial Number
Glen Dimplex Home Appliances Limited is the owner of the Belling brand and is part of
the Glen Dimplex group of companies.
Stoney Lane, Prescot, Merseyside, L35 2XW
08 26369 00 © 2006
39

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