Problem solving guide
Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
The hob or cooking
zones cannot be
A smell and vapours are
given off when the new
appliance is being used.
The power level
selected is flashing.
After the hob has been
switched on, or after
touching a sensor,
appears in the timer
display for a few
Cause and remedy
There is no power to the hob.
Check if the mains fuse has tripped. If it has,
contact a qualified electrician or your Miele dealer
(minimum fuse rating - see data plate).
There may be a technical fault.
Disconnect the appliance from the electricity
supply for approx. 1 minute. To do this:
– switch off at the isolator, or
– disconnect the mains fuse.
If, after resetting the trip switch in the mains fuse
box and switching the appliance back on, the
appliance will still not heat up, contact a qualified
electrician or your Miele dealer.
The metal components have a protective coating.
When the appliance is used for the first time, this
causes a smell and possibly also vapour. The material
from which the induction coils are made also gives off
a smell in the first few hours of operation. With each
subsequent use, the odour is reduced until it
disappears completely. The smell and any vapours
given off do not indicate a faulty connection or
appliance and they are not hazardous to health.
There is no pan on the cooking zone, or the pan is
Use suitable pans (see "Induction - Pans").
The system lock or safety lock is activated.
Deactivate the system lock or safety lock (see
"System lock / Safety lock").