Service Portal Support - Philips M3150B Installation And Service Manual

Information center system
Table of Contents

Advertisement

Troubleshooting
This can be run while in Monitoring mode, however there is a possibility that a reboot may
be required. To redirect the HL7 output data:
Step 1. At the Database Server service window, go to the Diagnostics menu and select
Step 2. In the From: field, select the Target system you want the HL7 output data
Step 3. In the To: field, enter in the new Target system you want the HL7 output data
Step 4. Click Redirect. If successful, a message displays confirming the HL7 output has
Step 5. When the data has been collected, the target system must be configured back to the
Note
The Redirect HL7 menu must be used to return the target system setting to the original
configuration.
Service Portal
One useful diagnostic capability that can be accessed from the Diagnostics menu of the
Support
Database Server is Service Portal Support. This application provides direct access to most of
the Support Logs for all devices on the network -- Information Centers, Clients, Switches
and Access Points.
Note
The Event Log and its Application and System log files are not available when using

Service Portal Support.

7-64
Maintenance, Troubleshooting, and Repair
Redirect HL7. The dialog window shown in Figure 7-28 opens.
Figure 7-28 Redirect HL7 Dialog
redirected from (e.g. if the target system 149.59.198.78 is having HL7 problems,
select that one).
redirected to (e.g. IP Address of 2nd NIC) instead of the original target system.
been redirected. If it fails, a message displays showing the connection could not be
made to the new target device. See Figure 7-29. Verify the new target system is
connected and retry.
Figure 7-29 Redirect HL7 Messages
original configuration setting using this menu item. Follow steps 2-4, except switch
the From and To fields.

Advertisement

Table of Contents
loading

This manual is also suitable for:

M3170M3155bM3151bIntellivue seriesM3169aM3154b

Table of Contents