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This chapter provides information for localizing cardiograph problems to the subassembly
level. This information is designed for use with the cardiograph's diagnostic self-tests to help
you efficiently repair the cardiograph with a minimum of equipment.
The Philips Response Center can assist with product troubleshooting and provide technical
expertise to help with any issue with the PageWriter TC 70 cardiograph or any of its
accessories. For a full listing of contact phone numbers, see "Contacting a Philips Response
Center" on page 5-11.
This chapter provides the following information:
Troubleshooting Cardiograph Issues . . . . . . . . . . . . . . . . . . . . . . . .3-2
Start up Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Display Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Keyboard Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Signal Acquisition Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Main Screen Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Archive Screen Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Configuration Screen Issues . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
Printer Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
TraceMasterVue Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25
Orders Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-27
Remote Query Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29
Fax Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
Log File and Custom Settings Issues . . . . . . . . . . . . . . . . . . .3-32
Wireless Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-33
Restarting the Cardiograph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-34
Running the Lead Wires Open Test . . . . . . . . . . . . . . . . . . . . . . . .3-35
Running the Lead Wires Short Test . . . . . . . . . . . . . . . . . . . . . . . .3-35
Running the Service Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-36
Using the About the Cardiograph Screen . . . . . . . . . . . . . . . .3-37
Running the Diagnostic Tests and Utilities . . . . . . . . . . . . . . .3-38
Running the Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . .3-43
Viewing and Saving Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46
Saving Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-47

Troubleshooting

2
3
3-1

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