Trouble Shooting - Powercom 1025VA User Manual

8.4 Trouble shooting

PROBLEM
UPS can't be turned on
No lights on, no warning
sounds
"BACKUP mode"
Indicator is lit even if the
utility power is present
The indicator of battery
lit & Buzzer keeps
beeping
Available time of the
batteries is too short.
Backup time is about
4min when the load is
light.
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POSSIBLE CAUSE
Time of pressing the
button is too short
The UPS output has
short circuit or the UPS
is overloaded.
The utility power
voltage is out of range
Poor connection to the
input utility power
Fuse melted or circuit
breaker tripped
The UPS is overloaded
Battery not fully
charged
The UPS is overloaded
Batteries are near the
end of its service life
The charger is out of
order
Green Mode function
active.
Solutions
Keep pressing the button over 2 seconds
Turn off UPS and remove all equipment to make
sure there are no problems on it or any internal
short circuit. Keep pressing button over 2
seconds
No solution because mode of operation is
correct
Check the connection between UPS input outlet
and utility power
Replace fuse or reset circuit breaker (you can
find a spare fuse for UPS at inlet of UPS).
Remove less needed equipment
Keep UPS "ON" for over 24 hours to recharge
the batteries
Remove less needed equipment
Contact the dealer or service center for
replacing batteries
Contact the dealer or service center for help
The load is lighter than 30W, please disable the
Green Mode function. (See section 3.2)
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