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Haygain
HG-GO Hay Steamer
User Manual

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Do you have a question about the HG-GO and is the answer not in the manual?

Questions and answers

Amanda Sue Finan
February 10, 2025

started unit, heard a loud POP, unplugged it, disconnected hose and smoke came out of place where you hook hose to steamer. HELP. Sounds like I need parts!

1 comments:
Mr. Anderson
February 11, 2025

If a HAYGAIN HG-GO unit produced a loud pop and emitted smoke after starting, it may indicate an electrical or steam-related issue. The following parts should be checked or replaced:

1. Power cable and cable restraint (F) – Inspect for damage or burns.
2. Power switch (G) – Check if it is functioning properly.
3. Heating indicator light (J) – Ensure it is operational.
4. Steam generator – Look for overheating or internal failures.
5. Safety cap (H) – Verify if pressure was properly regulated.
6. Steam hose (A) – Check for blockages or leaks.
7. Connector for hay bag (C) – Inspect for steam leaks or wear.

If the issue persists, professional servicing may be required.

This answer is automatically generated

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Summary of Contents for HAYGAIN HG-GO

  • Page 1 ® Haygain HG-GO Hay Steamer User Manual...
  • Page 2: Table Of Contents

    Contents Contents Contents ............................ 2 ® About your Haygain HG-GO hay steamer ................3 Getting started .......................... 4 ® Unpacking your Haygain hay steamer .................. 4 Overview ..........................4 ® Where to set up your Haygain hay steamer ................6 Connecting the steam generator to the hay bag ..............
  • Page 3: About Your Haygain Hg-Go Hay Steamer

    ® Here at Haygain we are committed to improving the health and well-being of your horse. To see other ways that we can help you and your horse, visit www.haygain.com About this user manual ® This user manual describes how to safely use and maintain your Haygain hay steamer, and how to get the best results from it.
  • Page 4: Getting Started

    Check you have all of the following parts. If you do not have a part, contact your supplier within 7 working days of delivery.  ® Haygain HG-GO hay bag, with a fixed 5-spike steam manifold  J-4000 steam generator, with a steam hose with quick release fitting  Funnel ...
  • Page 5 Inner layer (coating/fabric/coating) Insulating open-cell polyester foam Steam generator Steam hose Power cable and cable restraint Handle Power switch Connector for hay bag Safety cap Second cap, not used Filler spout Instruction and safety label Heating indicator light © Haygain...
  • Page 6: Where To Set Up Your Haygain Hay Steamer

    ® Set up your Haygain hay steamer in a safe place ® To prevent hazards and damage to your Haygain hay steamer, use it in a location that meets the specifications below. ® Take care when moving your Haygain...
  • Page 7: Connecting The Steam Generator To The Hay Bag

    Release the barrel of the quick release fitting on the hose, so that it slides into the locked position. To check that the steam hose is securely connected, pull the hose. Ensure the hose is not kinked or restricted. © Haygain...
  • Page 8: Safety

    Contact us for assistance. Keep children and animals safe ® Keep children and animals away from your Haygain hay steamer. ® Maintain your Haygain hay steamer Follow the maintenance instructions in this user manual.
  • Page 9 If you plug the steam generator into a wall timer, ensure the wall timer meets the electrical specifications on page 8. Ensure the steam generator is securely fitted into the wall timer and the wall timer is securely fitted into the power outlet. © Haygain...
  • Page 10: Using Your Haygain Hay Steamer

    Safety chapter in this user manual. ® After you set up your Haygain hay steamer and make sure it is safe, you can start steaming forage. You can feed steamed forage to your horse immediately or ideally up to 24 hours after steaming.
  • Page 11: Loading Forage

    After steaming, any metal parts on hay nets will be very hot. The hot temperatures in the hay ® bag can also cause some hay nets to shrink. We recommend you use Haygain hay nets, which do not have any metal parts and are heat-resistant so will not shrink. You can order ®...
  • Page 12 Using your Haygain® hay steamer The PREHEAT position allows you to continuously heat the water in the steam generator, so that it is ready when you need it. For example, on a cold day it can take longer for the steam generator to start producing steam.
  • Page 13: Unloading Forage

    Using your Haygain® hay steamer Unloading forage After you steam forage, the forage is warm and smells sweet. Most horses love the taste and prefer it to dry or soaked hay. We recommend you make any changes to your horse's diet slowly, to give their digestive system time to adapt.
  • Page 14 Using your Haygain® hay steamer  If steam does not come out of the manifold spikes, switch off the steam generator. To remove ice in the hay bag, pour warm water over the brass hose connector and the green internal hose. Then switch on the steam generator again.
  • Page 15: Maintenance

    Maintenance Maintenance ® To continue steaming forage and keeping your horse happy, maintain your Haygain steamer. Complete the following tasks in this chapter:  Every week: o Clean the hay bag o Clean the steam generator  Every 4 to 6 weeks:...
  • Page 16: Descaling The Steam Generator

    How often you steam forage  How soft or hard your local water supply is You can purchase descaler from www.haygain.com Label the steam generator when descaling If you steam forage while the steam generator contains descaler, it can be a health hazard to your horse.
  • Page 17: Storing Your Haygain Hay Steamer For Long Periods Of Time

    Storing your Haygain hay steamer for long periods of time ® If you will not use your Haygain hay steamer for at least a week, follow the steps below to store it correctly. To store the hay bag for long periods of time Clean the hay bag.
  • Page 18: Troubleshooting

    Troubleshooting Troubleshooting ® If you have any problems with your Haygain hay steamer, have a look at the following possible causes and solutions. If you still have problems after troubleshooting, contact us. Forage is taking longer than normal to steam...
  • Page 19 Troubleshooting ® There is an unusual amount of water Allow your Haygain hay steamer to cool down. or condensation in the steam Disconnect the steam hose from the hay bag. To manifold. This can be caused by drain water from the steam manifold, tilt the hay overfilling the steam generator.
  • Page 20 Straighten out the steam hose and remove anything restricted. on top of it. ® Allow your Haygain hay steamer to cool down. Disconnect the steam hose at both ends and flush water through it. Attach the steam generator to the steam hose and switch it on.
  • Page 21: Warranty

    Accidental damage  Removal of blockages  ® Use of parts or accessories that are not approved by Haygain  ® Repairs and installations by parties that are not approved by Haygain  Faults or damage caused by not maintaining the hay bag or steam generator as described in this manual ...
  • Page 22: Contact

    Contact Contact Your local supplier Get in touch If you have any questions or comments, please get in touch. To see the contact details for your region, visit www.haygain.com © Haygain...
  • Page 23: Maintenance Records

    Maintenance records Maintenance records Hay bag maintenance Cleaned by Date Cleaned by Date © Haygain...
  • Page 24 Maintenance records Steam generator maintenance Cleaned by Date Descaled by Date © Haygain...

Table of Contents