Ntp- A306 Off-Load The Diagnostics File - Cisco ONS 15454 Series Procedure Manual

NTP-A306 Off-Load the Diagnostics File
NTP-A306 Off-Load the Diagnostics File
Purpose
Tools/Equipment
Prerequisite Procedures None
Required/As Needed
Onsite/Remote
Security Level
Complete the
Step 1
diagnostics file. If you are already logged in, continue with
Step 2 In the node view, click the Maintenance > Diagnostic tabs.
Step 3 Click the Retrieve Tech Support Log.
Step 4 In the Saving Diagnostic File dialog box, navigate to the directory (local or network) where you want to
save the file.
Step 5 Enter a name in the File Name field.
You do not have to give the archive file a particular extension. It is readable in any application that
supports text files, such as WordPad, Microsoft Word (imported), etc.
Step 6 Click Save.
The Get Diagnostics status window shows a progress bar indicating the percentage of the file being
saved, then shows "Get Diagnostics Complete."
Click OK.
Step 7
Stop. You have completed this procedure.
NTP-A302 Initiate or Clear an External Switching Command
Purpose
Tools/Equipment
Prerequisite Procedures
Required/As Needed
Onsite/Remote
Security Level
Complete the
Step 1
Cisco ONS 15454 Procedure Guide, R5.0
15-12
This task describes how to off-load a diagnostic file. The diagnostic file
contains a set of debug commands run on a node and its results. This file
is useful to Cisco Technical Support (TAC) when troubleshooting
problems with the node.
None
As needed
Onsite or remote
Maintenance or higher
"DLP-A60 Log into CTC" task on page 17-66
This procedure describes how to apply an external switching command
to an optical or electrical card, including Manual and Force switches and
lock ons and lock outs.
None
NTP-A170 Create Protection Groups, page 4-10
As needed
Onsite
Superuser
"DLP-A60 Log into CTC" task on page
Chapter 15
at the node where you want to off-load the
Step 2.
17-66.
Maintain the Node
December 2004