Troubleshooting - Samsung SDP-850DX Software User's Manual

Digital presenter
Hide thumbs Also See for SDP-850DX:
Table of Contents

Advertisement

Available languages
  • EN

Available languages

  • ENGLISH, page 1

Troubleshooting

Fails to run Samsung Digital
Presenter program
The following error message:
"There is a problem in
communication of USB. Please
disconnect the plug of USB
and reconnect it."
The following error message:
"Fail to find USB device driver.
Check the USB plug or the
power of USB set."
The following error message:
"The Program Already Exists
or In the Process of
Termination."
The following error message:
"Fail to save image."
34
Symptom
There is a communication error between Samsung
Digital Presenter and the computer. Exit Samsung
Digital Presenter program and follow these steps:
• Unplug the USB cable and then plug in it again.
• Close other unnecessary software programs that are
running(especially programs related to USB
communication that can occupy many system
resources).
• If you turn the unit off, turn it back on after at least
10 seconds.
System error occurred during USB communication.
Follows these steps:
• Unplug the USB cable and then plug it back in.
• Check the power condition of presenter.
Your computer system could not find USB driver.
• Check the USB cable connection.
• Check that USB driver is properly installed. For
details, see page 7.
• Reboot the computer and try again. If you fail again,
remove the driver(See page 10.) and reinstall the
device driver. (See page 5.)
• Run the program after minimum 3 seconds.
• In case of Abnormal Off, disconnect the plug of USB
and reconnect it.
The error occurs in the following cases.
• In case you have selected the Q-SAVE folder to
CDROM drive or write-protected storage driver.
• In case you didn't save image as a BMP or JPEG
file format.
• In case the libraries related to save image are
deleted or damaged.
Solution

Hide quick links:

Advertisement

Table of Contents
loading

This manual is also suitable for:

Sdp-850

Table of Contents