Receiving, Handling & Storage; Receiving; Inspection; Shipping Damage Claims - Siemens SDV-4A Instruction Manual

Receiving, Handling & Storage

Receiving

Each type SDV circuit breaker is securely blocked and
braced for shipment. Every precaution is taken to insure
its safe arrival. Relatively delicate instruments may be in-
cluded and the circuit breakers must be handled carefully
when unloading and moving.

Inspection

Inspect the equipment as soon as possible after receiving
for any damage that may have occurred in transit. Before
unloading, make a physical inspection of the circuit breaker,
checking for shipment damage or indications of rough han-
dling by the carrier. Check the shipping manifest to be cer-
tain that all items have been received. If there is a short-
age, make certain it is noted on the freight bill and contact
the carrier immediately. Notify the Siemens sales office of
any shortage or damage.

Shipping Damage Claims

IMPORTANT: The way visible shipping damage is
treated by consignee prior to signing the delivery
receipt can determine the outcome of the damage
claim to be filed.
Notification to carrier within the 15 day limit on concealed
damage is essential if loss resulting from unsettled claims
is to be eliminated or minimized.
1. When shipment arrives, note whether equipment is
properly secured for transit. Note trailer number on
which the equipment arrived. Note blocking of
equipment. During unloading, make sure count agrees
with delivery receipt.
2. Make immediate inspection for visible damage upon
arrival, and prior to unloading. When total inspection
cannot be made on vehicles prior to unloading, close
inspection during unloading must be performed and
visible damage noted on the delivery receipt. Take
pictures if possible.
3. Any visible damage must be noted on the delivery receipt
and acknowledged with the driver's signature. The
damage should be detailed as much as possible. It is
essential that a notation "Possible internal damage,
subject to inspection" be included on delivery receipt.
If the driver will not sign the delivery receipt with damage
noted, the shipment should not be signed for by the
consignee or his agent.
4. Notify the Siemens sales office immediately of any
damage.
5. Arrange for a carrier inspection of damage immediately.
IMPORTANT: Do not move equipment from the
place it was set when unloading. Equipment must
be inspected by carrier prior to handling after
receipt. This eliminates loss due to claims by carrier
that equipment was damaged or further damaged
on site after unloading.
6. Be sure equipment is properly protected from any further
damage by covering it properly after unloading.
7. If practical, make further inspection for possible
concealed damage while the carrier's inspector is on
site. If inspection for concealed damage is not practical
at the time the carrier's inspector is present, it must be
done within 15 days of receipt of equipment. If concealed
damage is found, the carrier must again be notified and
inspection made prior to taking any corrective action to
repair. Also notify Siemens sales office immediately.
8. Obtain the original of the carrier inspection report and
forward it along with a copy of the noted delivery receipt
to the Siemens sales office. Approval must be obtained
by Siemens from the carrier before any repair work can
be performed. Before approval can be obtained,
Siemens must have the documents. The carrier
inspection report and/or driver's signature on the delivery
receipt does not constitute approval to repair.
Note: Any adverse judgment as to whether the equipment
was properly loaded or properly prepared by shipper for
over-the-road travel cannot be made at the destination.
Shipments are not released from the factory without a clear
bill of lading. Approved methods are employed for prepa-
ration, loading, blocking and securing of the equipment
before it leaves the Siemens factory. Therefore, if the equip-
ment is received in a damaged condition, this damage to
the equipment had to occur while enroute due to condi-
tions beyond Siemens control. If the procedure outlined
above is not followed by the consignee, purchaser, or his
agent, Siemens cannot be held liable for repairs. Siemens
will not be held liable for repairs in any case where the
work was performed prior to authorization from Siemens.
4