Additional Information; Troubleshooting - Sony 3-295-080-12(1) Operating Instructions Manual

Additional Information

Troubleshooting

If you experience any of the following
difficulties while using the recorder, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
Power
The power does not turn on.
, Check that the mains lead is connected
securely.
The power of the recorder turns off at the
same time as the TV is turned off.
, This is caused by the 'BRAVIA' Sync
features. Set "Control for HDMI" to "Off"
in the "HDMI Output" setup to cancel this
function (page 140).
Tuner
The channel is not found or stored or
missed.
, Make sure that your aerial is properly
connected to the recorder.
, Confirm with your dealer that you are in an
area that can receive a digital signal.
, Check your aerial installation.
Picture
There is no picture.
, Re-connect all connecting cords securely.
, The connecting cords are damaged.
, Check the connection to your TV
(page 18).
, Switch the input selector on your TV (such
as to "VCR" and "AV 1") so that the signal
from the recorder appears on the TV
screen.
, Check that the "Video In/Out" setup is set
to the appropriate item that conforms to
your system (page 130).
, If you connect the recorder to your TV via
only the COMPONENT VIDEO OUT
jacks, set "Component Video Out" in the
"Video In/Out" setup to "Progressive"
(page 130).
, (For RDR-HXD790/HXD890/HXD990/
HXD1090) A scrambled channel is
selected.
, (For RDR-HXD795/HXD895/HXD995/
HXD1095) A scrambled channel is
selected. Insert the proper CAM (page 26).
, A HD (High Definition) programme is
selected.
, A radio channel is selected.
, When playing a double-layer DVD, the
video and audio may be momentarily
interrupted at the point where the layers
switch.
Picture noise appears.
, If the picture output signal from your
recorder passes through your VCR to get to
your TV, or if you are connected to a
combination TV/VIDEO player, the copy-
protection signal applied to some DVD
programmes could affect picture quality. If
you still experience this problem even
when you connect your recorder directly to
your TV, try connecting your recorder to
your TV's S VIDEO input.
, You have set the recorder to progressive
format even though your TV cannot accept
the progressive signal. In this case, hold
down x (stop) on the recorder, and press
Z (open/close) on the recorder.
, Even if your TV is compatible with
progressive format (525p/625p) signals,
the image may be affected when you set
the recorder to progressive format. In this
case, hold down x (stop) on the recorder,
and press Z (open/close) on the unit and
the recorder is set to normal (interlace)
format.
, You are playing a title recorded in a colour
system that is different from your TV.
, Noise may appear in the pictures recorded
on the HDD, which is due to the
characteristics of HDD, and is not a
malfunction.
, When playing a double-layer DVD, the
video and audio may be momentarily
interrupted at the point where the layers
switch.
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,continued