Status Codes - IBM 9348 Service Information

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Status Codes
When the customer reports a status code, find the status code in the following table
and perform the recommended action.
1-32
9348
Service Information
Figure
1-1 4 (Page
Status Code
xxyF999
xxyE022
xxyE033
xxyE044
xxyE055
xxyE066
1 of 2). Status Codes
Description and Action Recommended
Power-on self-test failed.
Press the Enter button to get access
to
the error code.
When ERR xxx is displayed, copy down the error code (xxx).
Add zeros
to
the left of the error code
to
make i t a four digit
reference code.
Go to "Reference Codes" on page 1-2 and perform the action
for that reference code.
The tape has lost tension.
Press ENTER to see the reference code associated with this
status code. The reference code for this status code is usually
0060.
Go to "Reference Codes" on page 1-2 and perform the action
for the reference code.
This status may be caused by a bad tape that adheres to the
head, cleaner block, or guide rollers.
The tape did not load.
Clean the tape path. See "Cleaning Procedure" on page 4-3
and attempt to load the tape again.
Ensure that the tape has been correctly prepared and attempt
to load the tape again. The 9348 Customer Information manual
describes how to prepare the tape.
If the problem continues, perform the following steps to iden-
tify the reason for the failure:
-
Obtain the newest error code; see "Error Log lnformation
(INFO 0)" on page C-1.
-
Add zeros
to
the left of the error code to make i t a four digit
reference code.
-
Go to "Reference Codes" on page 1-2 and perform the
action for that reference code.
There is no BOT marker on the tape.
The tape reel is inverted.
The front door or tape door is open.
Correct the problem.
If the problem continues, press ENTER to see the reference
code associated with the status code.
Then go to "Reference Codes" on page 1-2 and perform the
action for the reverence code.

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