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WHISPER KOOL QUANTUM Series Technician Manual

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QUANTUM SERIES
VERSION 4
TECHNICIAN'S MANUAL
Quantum SS9000
Quantum SS12000
The Coolest Thing In Wine Storage

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  • Page 1 QUANTUM SERIES VERSION 4 TECHNICIAN’S MANUAL Quantum SS9000 Quantum SS12000 The Coolest Thing In Wine Storage...
  • Page 2 Conforms to ANSI/UL Std 427 Certified to CAN/CSA Std C22.2 No. 120 We manufacture, test and certify 100% of our wine cooling units in the USA. By sourcing the best components and closely controlling our manufacturing processes, we can assure the highest-quality, lowest defect manufacturing rates in the industry.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Introduction ..........3 Quick Start Guide .
  • Page 4 WARNING Failure to follow the instructions provided in this manual may result in a poor vapor barrier, water damage, rust, and/or system corrosion and will void the warranty on your unit. The evaporator unit (fan coil unit) must be insulated using fiberglass insulation (R19 or higher).

  • Page 5: Introduction

    Quantum Series INTRODUCTION Customer Service Thank you for purchasing a WhisperKOOL cooling system. We strive to provide the highest-quality products and the best possible customer service. If you have any questions about your system, please call us at 1-800-343-9463 or visit WhisperKOOL.com.

  • Page 6: Quick Start Guide

    QUICK START GUIDE* Pump-down Cycle WhisperKOOL’s split systems operate on a pump-down cycle different from traditional air conditioners. As such, there is no wiring between the condensing unit and evaporator unit. WhisperKOOL units utilize a solenoid valve on the liquid line and a low-pressure switch on the suction line. When the thermostat calls for cooling, the solenoid valve opens, permitting the flow of refrigerant.

  • Page 7: Before You Start

    Quantum Series 1-800-343-9463 BEFORE YOU START 1. Inspect the system before installation. If damage is found, please contact your distributor or WhisperKOOL Customer Service at 1-800-343-9463. 2. The Quantum evaporator unit requires a dedicated 115V, 15-amp circuit. 3. The 9000 condensing unit requires a dedicated 230V, 15-amp, single-phase circuit. Use a surge protector with the unit. Do not use a GFI (ground fault interrupter) line.

  • Page 8: Receiving & Inspecting The System

    RECEIVING & INSPECTING THE SYSTEM Upon receiving your WhisperKOOL unit: NOTE: WhisperKOOL units are manufactured in the USA and tested prior to shipment. • Use caution when lifting and check the package for damage. • Lift only at the designated hand-hold locations on the shipping container, or fully support the unit from underneath. A shipment may include one or more boxes containing accessories.

  • Page 9: Quick Reference Guide

    Quantum Series QUICK REFERENCE GUIDE Line set knockout options Power supply knockout Display knockout Bottle probe knockout Supply air Return air Interchangeable panels Drain port (3/4” CPVC) Line set knockout Display knockout options Bottle probe knockout Power supply knockout www.whisperkool.com | Page 7...

  • Page 10: Condensate Drain Pan

    CONDENSATE DRAIN PAN Check local codes and regulations regarding the disposal of condensation for specific installation requirements. A separate drain line will need to be installed. Please see page 26 for more info. 020519 Page 8 | 1-800-343-9463...

  • Page 11: Display Layout & Unit Specifications

    Quantum Series Compressor is on Alarm is present Fan is on Anti-Frost Cycle running DISPLAY LAYOUT °F Scroll Button Return to Previous Change Setpoint Menu View/Change Setpoint Scroll Button Enter User Menu Change Setpoint Unlock Button Power On/Off (hold for 1 sec)
  • Page 12 QUANTUM SS12000 SPECIFICATIONS Model SS12000 Evaporator Unit SS12000 Condensing Unit Cellar Size Approx. 4000 cu. ft. when cellar is fully insulated and sealed with a proper vapor barrier* BTU/h w/85°F air entering 12530 condenser coil Dimensions 29.5”L x 30.9”W x 19.8”H 24”L x 19.4”W x 16.1”H Refrigerant R-134a...

  • Page 13: Split System Warranty Checklist

    Quantum Series SPLIT SYSTEM CHECKLIST In order to activate the warranty for this product, the information here must be complete and accurate. Any incorrect or omitted information will result in a return trip by the installing technician at their cost.
  • Page 14 DUCTING OVERVIEW Use ductwork to connect the unit to the supply and return outlets in the wine cellar. Use only insulated ductwork to minimize cooling losses, prevent sweating, and reduce noise. Use ductwork on the condenser section to redirect or absorb sound, bring in outside air to the unit inlet, and/or exhaust the hot air.

  • Page 15: Blower Orientation Instructions

    Quantum Series REAR BLOWER ORIENTATION INSTRUCTIONS 1. The Quantum evaporator unit is shipped with the blower and supply panel oriented to the right. If this is your desired orientation, proceed to the installation instructions on page 23. 2. To reorient the blower, first remove the access panels on the rear and top of the unit.
  • Page 16 REAR BLOWER ORIENTATION INSTRUCTIONS, CONTINUED 4. Remove the six (6) screws securing the supply panel to the unit housing. 5. Remove the supply panel. 6. Rotate the blower to the rear configuration. 020519 Page 14 | 1-800-343-9463...
  • Page 17 Quantum Series REAR BLOWER ORIENTATION INSTRUCTIONS, CONTINUED 7. Attach supply panel to rear of unit using removed six (6) removed screws. 8. Secure blower to supply panel using the eight (8) screws removed earlier. 9. Reattach top panel with the six (6) screws removed earlier. Attach the panel which was formerly the rear panel on the right side of the unit where the supply panel was using the six (6) screws removed earlier.
  • Page 18 TOP BLOWER ORIENTATION INSTRUCTIONS If you wish to have the supply air duct and blower oriented toward the top of the unit, use the secondary foam fan bracket (packaged with the unit) pictured below. The purpose of this piece of foam is to enable you to orient the blower so that the supply air duct faces upward.
  • Page 19 Quantum Series TOP BLOWER ORIENTATION INSTRUCTIONS, CONTINUED 2. Next, remove the eight (8) screws securing the blower to the supply panel. 3. Remove the six (6) screws securing the supply panel to the unit housing. 4. Remove the panel. www.whisperkool.com | Page 17...
  • Page 20 TOP BLOWER ORIENTATION INSTRUCTIONS, CONTINUED 5. Pull blower out through the rear access panel. 6. Set the piece of foam shown on page 16 into the foam fan bracket on the bottom of the unit housing. 020519 Page 18 | 1-800-343-9463...
  • Page 21 Quantum Series TOP BLOWER ORIENTATION INSTRUCTIONS, CONTINUED 7. Slide the blower in from the rear and set upright on the piece of foam. BLOWER MOTOR NOTE: Make sure that the blower motor is closest to the side access panel as shown above.
  • Page 22 TOP BLOWER ORIENTATION INSTRUCTIONS, CONTINUED 8. Reattach the side panel using the eight (8) screws removed earlier. 9. Attach the supply panel to the top of the unit using the six (6) screws removed earlier. Then attach the blower to the panel using the eight (8) screws removed earlier.
  • Page 23 Quantum Series SQUARE-TO-ROUND PLENUM INSTALLATION* 1. Remove the backing from the double-sided tape on the flanges of the square-to-round plenum. 2. Stick the plenum onto the supply panel. NOTE: Make sure that the corners of the square-to-round plenum do not block the airflow from the blower.
  • Page 24 SQUARE-TO-ROUND PLENUM INSTALLATION, CONTINUED 3. Secure the square-to-round plenum to the housing with the provided #10-16 x 1/2” steel drilling screws 4. Seal all seams with foil tape. 020519 Page 22 | 1-800-343-9463...

  • Page 25: Mounting The Evaporator Unit

    Quantum Series MOUNTING THE EVAPORATOR UNIT T-square Minimum Tools Needed: Drill Level ¼” nut driver bit CPVC tube cutter INSTALLING THE EVAPORATOR 1. Locate the desired installation location. 2. If utilizing an external or secondary drip tray, ensure the drip tray is installed on a level surface.

  • Page 26: System Wiring & Connections

    SYSTEM WIRING AND CONNECTIONS ITEMS TO ROUTE BEFORE INSTALLING THE EVAPORATOR Route the line set from the condensing unit to the desired evaporator installation location. Route the display cable from the desired location to the evaporator installation location (see page 30 for more display information).

  • Page 27: Installing The Evaporator

    Quantum Series INSTALLING THE EVAPORATOR UNIT* 15. Route the display cable through the knockout and into the unit as shown in Figure 1. FIG. 1 16. Connect the end of the display cable labeled “UNIT” to the wire labeled “UNIT” coming from the controller box.

  • Page 28: Drainage

    DRAINAGE Condensation Drain Line The condensation drain line tube is used to remove excess condensation from the unit to a proper discharge location. It is important that the drain line tube be properly connected. The discharge location cannot be a secondary drain pan.
  • Page 29 Quantum Series DRAINAGE, CONTINUED Internal Float Switch The evaporator unit comes equipped with a float switch to monitor the level of condensation in the internal drain pan. If the drain line is obstructed for some reason, and the water level in the drain pan gets too high, the float switch will stop the unit from operating.

  • Page 30: P-Trap Configuration

    P-TRAP CONFIGURATION Below is a detailed diagram of how the P-trap should be constructed. ” CPVC cap with ” drilled hole (NOT SHOWN) ” CPVC cap ” CPVC tee UNIT 3” NOT TO SCALE ” THIS TEE MUST BE ROTATED SLIGHTLY TO ALLOW ACCESS TO CAP ”...

  • Page 31: Liquid-Measuring Thermostat (Bottle Probe)

    Quantum Series LIQUID-MEASURING THERMOSTAT SYSTEM (BOTTLE PROBE) WhisperKOOL cooling units come with a liquid-temperature-measuring thermostat. The self-calibrating probe con- tains a sensor chip, which communicates back and forth with the thermostat. This results in a consistent temperature setting and accuracy. Wine should be kept at a very precise, controlled temperature and humidity. By measuring the liquid temperature rather than air, the unit will operate 75–80% of the time.

  • Page 32: Remote Display: Installation & Configuration

    REMOTE DISPLAY: INSTALLATION AND CONFIGURATION Tools needed: 5/16” drill bit, 3/16” drill bit, drywall saw, level, pencil What’s included: Display panel, wall mount bracket, flush mount bracket, flush mount template °F Display panel Wall mount bracket Flush mount bracket Flush mount template WALL MOUNT BRACKET INSTALLATION 1.
  • Page 33 Quantum Series WALL MOUNT BRACKET INSTALLATION, CONTINUED 2. Using a drill with a 3/16” bit, drill four holes in the drywall for the screws. Insert the four (4) provided drywall anchors into the drywall, then tap them in with a hammer until they are flush with the wall.
  • Page 34 WALL MOUNT BRACKET INSTALLATION, CONTINUED NOTE: Before you continue to Step 4, locate the area where the display will be mounted. You may route the display wire into the housing one of three ways: either through the wall or through one of the holes on the top or bottom edges of the wall mount bracket.
  • Page 35 Quantum Series FLUSH MOUNT BRACKET INSTALLATION 1. Square the flush mount template on the wall 2. Peel the backing off the template and stick it to the wall, using a level. Then draw a 3” line along the aligning the bottom edge with the line drawn in Step 1.
  • Page 36 FLUSH MOUNT BRACKET INSTALLATION, CONTINUED 5. Remove the backing from the double-sided tape on the flush mount bracket. 6. Align magnets with previously drilled holes. Make sure the cut-out portion of the bracket (circled below) is on the bottom. Press the bracket firmly against the wall. WALL HOLE CUTOUT...
  • Page 37 Quantum Series FLUSH MOUNT BRACKET INSTALLATION, CONTINUED 7. Connect the end of the display cable to the JST connector on the display panel. DISPLAY BRACKET 8. Place the display on the flush mount bracket as shown, attaching the back of the display panel to the magnets on the mounting bracket.

  • Page 38: Quantum Evaporator Wiring Diagram

    QUANTUM VERSION 2 EVAPORATOR WIRING DIAGRAM BROWN BROWN ELIWELL RTN400 KDT PLUS DISPLAY Pb3 CPB KEYB NEUTRAL LINE OUT 2 OUT 3 OUT 4 NEUTRAL LINE OUT 1 WHITE BLACK BLUE BLACK BLACK BLACK LEGEND BLUE Field Installed Factory Installed EVAPORATOR FAN BLACK PURPLE...

  • Page 39: Preparing The Condensing Unit

    Quantum Series PREPARING THE CONDENSING UNIT Electrical Needs The SS12000 condensing unit requires a dedicated 230V single-phase 20-amp circuit. The SS9000 condensing unit requires a dedicated 230V single-phase 15-amp circuit. The unit draws a large inrush current for about one second the compressor starts. With a dedicated circuit and circuit breaker, the condensing unit will have sufficient power for effective operation.

  • Page 40: Quantum Ss9000 Condenser Wiring Diagram

    QUANTUM SS9000 CONDENSER WIRING DIAGRAM       020519 Page 38 | 1-800-343-9463...

  • Page 41: Quantum Ss12000 Condenser Wiring Diagram

    Quantum Series QUANTUM SS12000 CONDENSER WIRING DIAGRAM www.whisperkool.com | Page 39...
  • Page 42 COPELAND COLD WEATHER START KIT WIRING DIAGRAM Black Black COPELAND 9,000 CWSK HEATER 020519 Page 40 | 1-800-343-9463...

  • Page 43: Preparing The Condensing Unit (Continued)

    Quantum Series PREPARING THE CONDENSING UNIT (CONTINUED) Installing the Condensing Unit The condensing unit can be installed inside a well-ventilated area of the home, but it is typically installed outside. Exterior applications will require the use of a protective housing, and the amount of sun exposure should be considered when selecting the placement of the condensing unit.

  • Page 44: Installing The Condensing Unit

    LINE SET PIPING DIAGRAMS Option 1 These are two options for running the line set from the coil to the condensing unit. Option 1 should be used when the system is installed with the condensing unit below or level with the coil. Option 2 should be used when the system is installed with the condensing unit at a higher...
  • Page 45 Quantum Series INSTALLING THE CONDENSING UNIT DO NOT BLOCK airflow through the exterior housing. This will restrict airflow and void the warranty. Refrigerant Piping Overview • Using the charts and illustrations found above, route the line set between the evaporator unit and condensing unit. Be sure to reference the chart for correct line set sizing.
  • Page 46 INSTALLING THE CONDENSING UNIT (continued) Charging • With the power off to the condensing unit, admit liquid refrigerant through the liquid line service valve until the refrigerant stops flowing. • Turn on the circuit breaker for the condensing unit. The compressor should turn on if the pressure in the suction line is above 25 psi.
  • Page 47 Quantum Series COPELAND WIRING PROCEDURE Copeland Wiring Procedure Step # Use a ¼” nut driver to remove the screws securing the cover to the compressor electrical compartment. Copeland Wiring Procedure Step # Remove the cover as shown. www.whisperkool.com | Page 45...
  • Page 48 Copeland Wiring Procedure Step # Pull the controller panel forward and rest it in the down position to expose the internal compartment. Copeland Wiring Procedure Step # Route the required 208/230V power wires into the open clamp on the enclosure. 020519 Page 46 | 1-800-343-9463...
  • Page 49 Quantum Series Copeland Wiring Procedure Step # Tighten the screws on the clamp to secure wire casing or conduit in place. Copeland Wiring Procedure Step # • Connect Line 1 wire to the L1 lever connector. • Connect Line 2 wire to the L2 lever connector.
  • Page 50 Copeland Wiring Procedure Step # Push wires back into enclosure and place the controller panel back in place.. Copeland Wiring Procedure Step # Re-install cover. 020519 Page 48 | 1-800-343-9463...

  • Page 51: System Operation

    Quantum Series SYSTEM OPERATION Initial Start-Up The compressor will remain off until the evaporator coil reaches When the unit is plugged in and power is sent to the 40°F, or for a maximum of one hour. The unit will then return to controller, a beep will sound, confirming that the controller is normal operation.
  • Page 52 ° DISPLAY LAYOUT Alarm is present Compressor is on Fan is on Anti-Frost Cycle running °F Scroll Button Return to Previous Menu Change Setpoint View/Change Setpoint Scroll Button Enter User Menu Change Setpoint (hold for 3 sec) Unlock Button Power On/Off (hold for 1 sec) 020519 Page 50 | 1-800-343-9463...

  • Page 53: Controller Functions

    Quantum Series CONTROLLER FUNCTIONS Button Normal Functions °F INITIAL STARTUP When the unit is plugged in and power is sent to the controller, a beep will sound, confirming that the controller is getting power. All LEDs on the display will blink three times. Three dashes will then appear on the screen.
  • Page 54 ICON GLOSSARY Icon Meaning SNOWFLAKE Blinking: The unit is calling for cooling, but must wait five minutes before restarting the com- pressor. This five-minute delay serves as an Anti-Short Cycle for the compressor’s protection. Constant: The unit is in cooling mode and the condensing unit is running. DRIPPING SNOWFLAKE The unit is undergoing an Anti-Frost Cycle.
  • Page 55 Quantum Series ALARM CODES Code Cause Solution The following alarm codes will be displayed on the screen along with the alarm icon. Bottle probe is not connected Attach bottle probe to circular connector Faulty bottle probe connection Locate faulty bottle probe connection by inspecting all wiring connections between the bottle probe and the circuit board.
  • Page 56 USER MENU The User Menu is accessed by pressing and holding the SET button for 3 seconds. Use the UP and DOWN ARROW buttons to navigate to desired parameters. Press the SET button again to view these parameters. Press the UP and DOWN ARROW buttons to adjust a parameter.
  • Page 57 Quantum Series Emerson Electronic Unit Controller ™ Quick setup and troubleshooting guide Fan light 1 & 2 Compressor Adjusting Low Pressure Settings Book of Alarms – (Fan cycle units only) to enter alarm menu Hold DOWN and SET simultaneously for 3 seconds to enter menu (PSI light will ...
  • Page 58 Display Likely Causes Other Possible Causes Controller display remains • Unit power not properly applied - check for proper applied voltage • Power cable miswired – inspect cable, replace if blank after applying power • Power cable harness not plugged in properly or securely into the needed back of the controller –...

  • Page 59: Whisperkool Troubleshooting Guide

    Quantum Series WHISPERKOOL TROUBLESHOOTING GUIDE Unit has ice forming on the evaporator Possible cause Solution There is something blocking the supply and/or return air Remove blockage The evaporator fan is not turning on Call service tech to troubleshoot The evaporator unit has not gone through its anti-frost sequence yet Check for ice in the depth of the coil.
  • Page 60 Unit leaks water Possible cause Solution Evaporator unit is not level Evaporator unit should be level in ceiling to prevent leaking Drain line clogged or kinked Check drain line to make sure water can flow freely Drain is clogged, preventing water from escaping Remove 3/4”...

  • Page 61: Maintenance Schedule

    Quantum Series MAINTENANCE SCHEDULE Monthly 1. Check for debris surrounding condensing unit (i.e. leaves, branches, trash, etc.); remove all obstructions 2. Check for unusual noise or vibration 3. Check the drain line to see if it is above the waterline (if draining into a vessel)
  • Page 62 ADDING PAN TABS Pan tabs kill bacteria and related odors, remove sludge and scale, and help to prevent water damage caused by con- densate overflow. They are non-corrosive and easy to install. Simply remove any access panel to drop a pan tab into the drip tray every six weeks.
  • Page 63 Quantum Series October 2006 AE5-1340 Care and Cleaning of Air Cooled Condensing Units Introduction Proper care is essential to assure good life of condensing Coil cleaning agents must not be allowed to drain into units. Dirty or damaged condensers will reduce the the condensate pan as this may cause damage.

  • Page 64: Technical Assistance & Accessories

    TECHNICAL ASSISTANCE WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacific Standard Time. The appointed customer service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following: •...

  • Page 65: Installation Terms & Conditions

    Split System Series PRODUCT WARRANTY INFORMATION The Coolest Thing In Wine Storage WhisperKOOL Product Terms and Conditions Including Product Limited Warranty And Product Installation Requirements For WhisperKOOL Split System Series ATTENTION: PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE INSTALLING YOUR WHISPERKOOL COOLING SYSTEM.
  • Page 66 The following part or cause of failure is not the responsibility of WhisperKOOL: • Improper voltage supply • Line set with screw connectors (high end and low end) • Leaks found at the braze points when performing pressure check • Unit that has been charged incorrectly •...
  • Page 67 AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXPRESSLY DISCLAIMED. 14. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
  • Page 68 5. Sales and Use Tax WhisperKOOL only collects California sales tax for orders shipped within the State of California; WhisperKOOL does not collect sales tax for orders shipped to other states. However, the Purchaser and the End User may be liable to the taxing authority in their state for sales tax and/or use tax on the Product.
  • Page 69 9. Questions, Additional Information And Technical Assistance A. Questions. If you have any questions regarding these Terms and Conditions or wish to obtain additional information, contact us via phone at 1-800-343-9463 or please send a letter via U.S. Mail to: Customer Service WhisperKOOL Corporation 1738 E Alpine Ave...
  • Page 70 WhisperKOOL 1738 E. Alpine Ave Stockton, CA 95205 1-800-343-9463 www.whisperkool.com...

This manual is also suitable for:

Quantum ss12000Quantum ss9000

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