Troubleshooting - Sony BDV-EF200 Operating Instructions Manual

Blu-ray disc/dvd home theatre system
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Troubleshooting

If you experience any of the following difficulties while using the system, use this troubleshooting
guide to help remedy the problem before requesting repairs. Should any problem persist, consult your
nearest Sony dealer.
Note that if service personnel changes some parts during repair, these parts may be retained.
General
Symptom
The power is not turned on.
The remote does not function.
The disc tray does not open and
you cannot remove the disc even
after you press Z.
The system does not work
normally.
Messages
Symptom
[A new software version is
available. Please go to the
"Setup" section of the menu and
select "Network Update" to
perform the update.] appears on
the TV screen.
"PROTECTOR" and "PUSH
PWR" appear alternately in the
front panel display.
"LOCKED" appears in the front
panel display.
"DEMO LOCK" appears in the
front panel display.
"Exxxx" appears in the front
panel display.
appears without any
messages on the entire TV
screen.
Problems and solutions
• Check that the AC power cord (mains lead) is connected securely.
• The distance between the remote and the unit is too far.
• The batteries in the remote are weak.
• Try the following: 1 Press and hold N and Z on the unit for more than 5
seconds to open the disc tray. 2 Remove the disc. 3 Disconnect the AC power
cord (mains lead) from the wall outlet (mains), then reconnect after several
minutes.
• Disconnect the AC power cord (mains lead) from the wall outlet (mains), then
reconnect after several minutes.
Problems and solutions
• See [Network Update] (page 45) to update the system to a newer software
version.
Press "/1 to turn off the system, and check the following items after
"STANDBY" disappears.
• Are the + and – speaker cords short-circuited?
• Are you using only the specified speakers?
• Is anything blocking the ventilation holes of the system?
• After checking the above items and fixing any problems, turn on the system. If
the cause of the problem cannot be found even after checking all the above
items, consult your nearest Sony dealer.
• Set the child lock function to off (page 38).
• Contact your nearest Sony dealer or local authorized Sony service facility.
• Contact your nearest Sony dealer or local authorized Sony service facility and
give the error code.
• Contact your nearest Sony dealer or local authorized Sony service facility.
53
GB

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Bdv-e280

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