Test #3B: Drive System - Motor - Whirlpool Cabrio WTW8500DW Technical Education

10. Visually check the electrical connections to the shifter.
¾ If visual check passes, go to step 11.
¾ If connections are loose, reconnect the electrical
connections and repeat step 1.
11. With an ohmmeter, check the harness for continuity
between the shifter and main control using the following
pinouts. See chart below.
Shifter and Pump Connector Harness
J4-1 (White wire) To shifter connector Pin 3 (White wire)
J4-7 (Orange wire) To shifter connector Pin (Orange wire)
¾ If there is continuity, go to step 12.
¾ If there is no continuity, replace the lower washer
harness and repeat step 1.
12. Remove the motor bolt, then the motor cover (see Figure
If slider moves freely, and there are no
2). Remove the motor stator and the shifter coil and
indications of rubbing on the inside diameter
confirm that the slider on the motor shaft moves freely
(see Figure 3).
of the shifter coil and outside diameter of the
¾ If slider moves freely, and there are no indications of
slider, go to step 13.
rubbing on the inside diameter of the shifter coil and
If slider binds or does not move freely, or
outside diameter of the slider, go to step 13.
¾ If slider binds or does not move freely, or there are
there are indications of rubbing on the inside
indications of rubbing on the inside diameter of the
diameter of the shifter coil or outside diameter
shifter coil or outside diameter of the slider, replace
of the slider, replace the drive.
the drive.
Figure 3 - Checking Slider Movement/Appearance
Figure 4 - Checking Slider Movement/Appearance
a. Unplug washer or disconnect power.
a. Unplug washer or disconnect power.
b. Replace the drive.
c. Reassemble all parts and panels.
b. Replace the drive.
d. Plug in washer or reconnect power. Perform Service
c. Reassemble all parts and panels.
Diagnostics to verify repair.
d. Plug in washer or reconnect power.
13. If the preceding steps did not correct the problem, replace
the main control.
Perform Service Diagnostics to verify repair.
a. Unplug washer or disconnect power.
13. If the preceding steps did not correct the
b. Replace the main control.
problem, replace the main control.
c. Reassemble all parts and panels.
a. Unplug washer or disconnect power.
d. Plug in washer or reconnect power. Perform Service
Diagnostics to verify repair.
b. Replace the main control.
c. Reassemble all parts and panels.
d. Plug in washer or reconnect power.
Continue to next page for TEST #3b: Drive System - Motor
Perform Service Diagnostics to verify repair.
TEST #3b: Drive System – Motor
For Service Technician Use Only
Drive Assembly
Clutch Coil
Figure 4 - Drive Assembly, Clutch Coil, and Clutch (Slider)
Clutch (Slider)
Slider moves to engage rotor
when coil is energized (Spin)
Figure 5 - Clutch (Slider) shown with Clutch Coil removed
Whirlpool 2014 CABRIO
TESTING
Clutch (Slider)
Stator/Coil Harnesses
Outside Shaft
Spin
Inside Shaft
Agitator
Direct Drive Washer
®
6-9
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