Limited Warranty - Sony KV-27FV310, KV-32FV310, KV-36FV310 Operating Instructions Manual

warranty.fm Page 89 Friday, January 31, 2003 2:57 PM
This warranty is applicable to U.S. residents only. If you are a Canadian resident, see the separately enclosed warranty for
your product.
Sony Electronics Inc. ("Sony") warrants this Product (including any accessories) against defects in material or
workmanship, subject to any conditions set forth as follows:
1. LABOR: For a period of 90 days from the date of purchase, if this Product is determined to be defective, Sony will
repair or replace the Product, at its option, at no charge, or pay the labor charges to any Sony authorized service
facility. After the Warranty Period, you must pay for all labor charges.
2. PARTS: In addition, Sony will supply, at no charge, new or rebuilt replacements in exchange for defective parts for a
period of one (1) year (color picture tube- two (2) years). After 90 days from the date of purchase, labor for removal
and installation is available from Sony authorized service facilities or a Sony Service Center at your expense.
3. ACCESSORIES: Parts and labor for all accessories are for one (1) year.
In-home diagnostic warranty service is provided during the initial 90 day period for 19" (measured diagonally), or larger
screen size through a Sony authorized service facility.
To obtain warranty service, you must take the Product, or deliver the Product freight prepaid, in either its original packaging
or packaging affording an equal degree or protection, to any authorized Sony service facility.
This warranty does not cover customer instruction, installation, set up adjustments or signal reception problems.
This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence,
commercial use, or modification of, or to any part of the Product, including the antenna. This warranty does not cover
damage due to improper operation or maintenance, connection to improper voltage supply, or attempted repair by anyone
other than facility authorized by Sony to service the Product. This warranty does not cover Products sold AS IS or WITH
ALL FAULTS, or consumables (such as fuses or batteries). This warranty is valid only in the United States.
Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is within the Warranty
period must be presented to obtain warranty service.
This warranty is invalid if the factory applied serial number has been altered or removed from the Product.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER. SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH
OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allows limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to you. In addition, if you enter into a
service contract with the Sony Partnership within 90 days of the date of sale, the limitation on how long an implied warranty
lasts does not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from
state to state.
For your convenience, Sony Electronics Inc. has established telephone numbers for frequently asked questions:
To locate the servicer or dealer nearest you, or for service assistance or resolution of a service problem, or for product
information or operation, call:
For an accessory or part not available from your authorized dealer, call:

LIMITED WARRANTY

Sony Customer Information Service Center
1-(800)-222-7669
Or visit the Sony Web Site:
www.sony.com
1-(800)-488-SONY(7669)
Color TV