Troubleshooting - Sony KV-21CE10K Operating Instructions Manual

Here are some simple solutions to problems which may affect the picture and sound.
Problem
No picture (screen is dark), and no sound.
Poor or no picture (screen is dark), but good
sound.
No picture or menu information from equipment
connected to the Scart socket.
Good picture, no sound.
Good picture, distorted sound.
No colour on colour programmes.
Distorted picture when changing programmes or
selecting Teletext.
Wrong characters appear when viewing teletext.
Picture slanted.
Noisy picture when viewing a TV channel.
Remote control does not function.
The standby indicator
In case of problems, have your TV serviced by qualified personnel. Never open the casing yourself.
on the TV flashes red.
Solution
• Check the aerial connection.
• Plug the TV in and press the
the TV.
• If the standby indicator
on the remote control.
• Press the button on the front of the TV to switch off
the TV for about 5 seconds, then switch it on again.
• Using the menu system, select the "Picture
Adjustment" menu and select "Reset" to return to the
factory settings (see page 9).
• Check that the optional equipment is on, and press
repeatedly on the remote control until the correct
input symbol is displayed on screen (see page 15).
• Press the + button on the remote control.
• Check the Headphones are not connected.
• Using the menu system, enter the "Manual
Programme Preset" option in the "Channel Set Up"
menu and select the appropriate TV system in the
"System" menu until the correct sound is heard (see
page 12).
• Using the menu system, select the "Picture
Adjustment" menu and select "Reset" to return to the
factory settings (see page 9).
• Turn off any equipment connected to the Scart
connectors on the rear of the TV.
• Using the menu system, enter the "Language/
Country" option in the "Set Up" menu and select the
country in which you are operating the TV set. For
Cyrillic languages, we recommend to select Russia in
the case that your own country does not appear in the
list (see page 13).
• Using the menu system, select the "Picture Rotation"
option in the "Set Up" menu to correct the picture slant
(see page 13).
• Using the menu system, select the "Manual
Programme Preset" menu and adjust Fine Tuning
(AFT) to obtain better picture reception (see page
13).
• Using the menu system, select the "Intelligent
Picture" option in the "Picture" menu and select "On"
to reduce the noise in the picture (see page 9).
• Replace the batteries.
• Contact your nearest Sony service centre.

Troubleshooting

button on the front of
is on press the button
Additional Information
GB
17