Troubleshooting - Sony KV-21CL10U Instruction Manual

Troubleshooting

Here are some simple solutions to the problems which may affect the picture and sound.
Problem
No picture (screen is dark) and no
sound.
Poor or no picture (screen is dark),
but good sound.
No picture or no menu information
from equipment connected to the
Scart connector.
Good picture, no sound.
No colour on colour programmes.
Distorted picture when changing
programmes or selecting teletext.
Picture slanted
Noisy picture when viewing a TV
channel.
Remote control does not function.
The standby indicator 1 on the TV
flashes red.
In case of problems, have your TV serviced by qualified personnel. Never open the casing
yourself.
Solution
• Check the aerial connection.
• Plug the TV in and press the ! button on the front of
TV.
• If the standby indicator 1 is on, press &/1 button on
the remote control.
• Using the menu system, select the "Picture
Adjustment" menu and select "Reset" to return to the
factory settings (see page 9).
• Check that the optional equipment is on and press
repeatedly on the remote control until the correct
input symbol is displayed on the screen (see page 17).
• Press the + button on the remote control.
• Check that the headphones are not connected.
• Using the menu system, select the "Picture
Adjustment" menu and select "Reset" to return to
factory settings (see page 9).
• Turn off any equipment connected to the Scart
connector on the rear of the TV.
• Using the menu system, select the "Picture Rotation"
option in the "Set Up" menu to correct the picture
slant (see page 15).
• Using the menu system, select the "Manual
Programme Preset" menu and adjust Fine Tuning
(AFT) to obtain better picture reception (see page 14).
• Using the menu system, select the "Intelligent
Picture" option in the "Picture" menu and select
"On" to reduce the noise in the picture (see page 9).
• Replace the batteries.
• Contact your nearest Sony service centre.
Additional Information 19
GB