Operating A Cable Box Or Dbs Receiver; Troubleshooting - Sony Trinitron KV-32S40 Service Manual

Sony color tv service manual
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Operating a Cable Box or DBS Receiver

If the remote control doesn't work
Programming the remote
• First, try repeating the setup procedures
You can program the supplied remote control
using the other codes listed for your
to operate a cable box or DBS receiver.
equipment.
1
Press CODE SET.
Tips z
• If more than one code number is listed, try entering
2
Press DBS/CABLE (FUNCTION).
them one by one until you come to the correct code for
3
your equipment.
Use the 0-9 buttons to key in the
manufacturer's code number from the
• If you enter a new code number, the code number you
following chart.
previously entered at that setting is erased.
• In some rare cases, you may not be able to operate
4
Press ENTER.
your equipment with the supplied remote control. In
this case, use the equipment's supplied remote control.
For more details on operating the
cable box or DBS receiver
• Whenever you remove the batteries the code numbers
may revert to the factory setting.
Refer to the operating instructions that were
supplied with the equipment.
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Problem
What it could be
Only snow and noise
• CABLE may not be set correctly
appear on the screen
in the SET UP menu.
• Antenna/cable connections may
not be correct.
• TV may be set to AUX mode.
Cannot receive upper
• CABLE setting may not be correct
channels (UHF) when
in the SET UP menu.
using an antenna
Cannot receive any
• CABLE setting may not be set
channels when using
correctly in the SET UP menu.
cable
Cannot gain enough
• Volume may not be adjusted on
volume when using a
your cable box.
cable box
TV is fixed to one
• CHANNEL FIX settings may not
channel
be correct.
If, after reading these operating instructions, you have additional questions related to the use of your Sony
television, please call our Direct Response Center at 1-800-222-SONY (7669). (U.S. residents only)
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Cable box code numbers
Manufacturer
Hamlin/Regal
Jerrold/G. I.
201, 202, 203, 204, 205, 206,
Oak
Panasonic
Pioneer
Scientific Atlanta
Tocom
Zenith
DBS receiver code numbers
Manufacturer
Sony
General Electric
Hitachi
Hughes
Panasonic
RCA/PROSCAN
Toshiba
What you can do
• Ensure that you have selected the
correct CABLE mode in the
SET UP menu. (see page 26)
• Press ANT on your remote
control to change the input mode.
(see page 16)
• Ensure that CABLE is set to OFF
in the SET UP menu. (see page 26)
• Use AUTO PROGRAM to add
receivable channels that are not
presently in TV memory. (see
page 26)
• Ensure that CABLE is set to ON
in the SET UP menu. (see page 26)
• Use AUTO PROGRAM to add
receivable channels that are not
presently in TV memory. (see
page 26)
• Press TV (FUNCTION) and
adjust the TV's volume.
• Check your CHANNEL FIX
settings. (see page 26)

Troubleshooting

Consult the table below; it suggests solutions to specific problems.
Code
Problem
222, 223, 224, 225, 226
Cannot operate single tuner PIP
(KV-32S45, 35S45)
207, 208, 218
227, 228, 229
219, 220, 221
A red light keeps flashing on the
214, 215
TV for more than a few seconds
209, 210, 211
TV makes a noise when turned
216, 217
on
212, 213
Screen is not lit and there is no
sound
Code
801 (preset code for
Poor or no picture (screen lit),
remote control)
good sound
802
805
804
Good picture, no sound
803
802, 808
806, 807
No color
What it could be
What you can do
• VCR may not be connected to your TV properly.
• Ensure that you have set your VCR correctly. (see page 7)
• VCR may not be turned on.
• Program your remote control to operate the VCR.
• The remote control may not be programmed to
(see page 30)
operate the VCR.
• Your TV may need service.
• Call your local Sony service center.
• This is a normal function of your TV.
• Power cord may not be plugged in.
• Press TV/VIDEO until you receive a channel.
• Batteries may not have been placed with the correct
polarity.
• TV/VIDEO setting may be incorrect.
• VIDEO menu settings may not be adjusted correctly.
• Readjust your VIDEO menu settings.(see page 22)
• Antenna/cable connections may be faulty.
• Check your VIDEO LABEL settings. (see page 28)
• VIDEO LABEL inputs may be set to WEB. (This label
darkens the screen for ideal WebTV viewing)
• Sound may be set to MUTING.
• Press MUTE.
• Your TV may be set to SAP.
• Check the MTS setting in the AUDIO menu. (see page 23)
• Speaker may not be set correctly.
• Check your SPEAKER settings. (see page 23)
• Color settings may not be adjusted correctly.
• Adjust the COLOR settings in the VIDEO menu.
(see page 22)
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