Sony SPP-A2470 Operating Instructions Manual

Telephones/answering machines: 2.4ghz cordless telephone with answering machine
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3-227-620-11 (1)
Cordless
Telephone
with Answering System
US
Operating Instructions
SPP-A2470
©2000 Sony Corporation

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Summary of Contents for Sony SPP-A2470

  • Page 1 3-227-620-11 (1) Cordless Telephone with Answering System Operating Instructions SPP-A2470 ©2000 Sony Corporation...
  • Page 2 The model and the serial numbers are located at the bottom of the unit. Record the serial number in the space provided below. Refer to these numbers whenever you call upon your Sony dealer regarding this product. Model No. SPP-A2470 Serial No. ________________...
  • Page 3 IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
  • Page 4 7. If trouble is experienced with this equipment (SPP-A2470), for repair or warranty information, please contact Sony Direct Response Center: Tel 1-800-222-7669. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 5: Table Of Contents

    Table of contents Getting Started 6 Read this first 7 Step 1: Checking the package contents 8 Step 2: Setting up the base unit 11 Step 3: Preparing the battery pack 14 Step 4: Entering the area code 17 Changing the language of the display and the voice guidance 18 Identifying the parts Basics...
  • Page 6: Getting Started

    Getting Started Read this first Before you use your phone, you must set it up. Here’s a quick way to set up your phone: Steps 1, 2, 3 and 4. Step 1 Base unit Handset If you want to change the language of the display and the voice guidance, follow the procedure in “Changing the language of the display and the voice guidance”...
  • Page 7: Step 1: Checking The Package Contents

    Step 1 Checking the package contents Make sure you have received the following items in the package. If anything is missing, contact your local Sony dealer. AC power adaptor (AC-T46) Telephone line cords (2) Base unit Wall bracket/stand Rechargeable battery...
  • Page 8: Step 2: Setting Up The Base Unit

    Step 2 Setting up the base unit Do the following steps: • Choose the best location • Connect the base unit • Choose the dialing mode Choose the best location Where you place the base unit affects the reception quality of the handset.
  • Page 9: Connect The Base Unit

    Connect the base unit If you want to hang the base unit on the wall, see page 60. Hook the cord. To AC outlet AC power adaptor (supplied AC-T46) Telephone line cord (supplied) telephone outlet Display To DC IN 9V Align the f marks.
  • Page 10: Choose The Dialing Mode

    Step 2: Setting up the base unit (continued) Notes • Use only the supplied AC-T46 AC power adaptor. Do not use any other AC power adaptor. • Connect the AC power adaptor to a continuous power supply. • Place the base unit close to the AC outlet so that you can unplug the AC power adaptor easily.
  • Page 11: Step 3: Preparing The Battery Pack

    Step 3 Preparing the battery pack Charge the battery pack for more than 12 hours before you start using your phone. CHARGE lamp Slide open the battery compartment lid of the handset. Insert the battery pack into the battery compartment. BP-T31 Close the battery compartment lid.
  • Page 12 If the battery lasts only a few minutes even after 12 hours of charging, the usable life of the battery has expired and needs replacement. Contact your local Sony authorized dealer or service center, and ask for Sony BP-T31 rechargeable battery pack.
  • Page 13 Handset spare battery usage As only one battery pack is supplied with this unit, it is necessary to purchase an additional battery pack (optional) for use as a handset spare battery pack. BP-T31 SPARE BATTERY lamp Open the battery compartment lid of the base unit.
  • Page 14: Step 4: Entering The Area Code

    Step 4 Entering the area code When you use this phone for the first time, or move to an area that has a different area code, you must enter the area code. Otherwise, you cannot use some functions of this phone and the Caller ID functions.
  • Page 15 Notes • If the home area code is already entered, it appears on the display in step 3. To enter a different home area code, see “To change the home area code” below. • Do not allow more than 20 seconds to elapse during the operation procedure. •...
  • Page 16 Step 4: Entering the area code (continued) Select the number (”#1“ to ”#5“) to enter the local area code by turning Jog Dial. Press Jog Dial. ”ENTER AREA CODE“ appears on the display. Enter the three digits of the local area code using the dialing keys.
  • Page 17: Changing The Language Of The Display And The Voice Guidance

    Changing the language of the display and the voice guidance You can choose English or Spanish as the display and the voice guidance language by following the procedure below. To change the language from Spanish to English Turn Press To change the language from English to Spanish Press (PGM).
  • Page 18: Identifying The Parts

    Identifying the parts Refer to the pages indicated in parentheses for details. Base Unit 1 ERASE button (p. 37, 45) Erases the recorded greeting or messages. 2 MEMO button (p. 47) Records a memo message. 3 GREETING REC button (p. 35) Press to record a greeting.
  • Page 19 wdwf wgwhwj ql HANDSET LOCATOR button (p. 32) Allows you to page the handset. w; PLAY/STOP (MAILBOX 1, 2, 3) buttons (p. 43) Plays back the messages in each mail box. wa DIAL MODE switch (p. 10) Selects pulse or tone dialing. ws Hook for AC power adaptor cord (p.
  • Page 20 Identifying the parts (continued) Handset 1 Antenna 2 Speaker [EZfit] (p. 23) 3 OFF button (p. 22) Allows you to disconnect the call. 4 Jog Dial (p. 14, 26, 52) 5 TALK button (p. 22) Lets you make or receive a call. 6 REMOTE button (p.
  • Page 21 qg CALL WAITING/FLASH button (p. 22, 25, 59) Switches to a second call if you have “call waiting” service, or lets you make a new call. qh REDIAL/PAUSE button (p. 24, 27) Redials the last number called/ inserts a pause in the dialing sequence.
  • Page 22: Basics

    Basics Making calls (*TONE) Additional tasks Adjust the handset volume Switch to tone dialing temporarily Press (*TONE) after you’re connected. Switch to another call (“call waiting” service*) * You need to subscribe to this service from your telephone company. Basics Pick up the handset from the base unit.
  • Page 23 Notes • When you increase the sound volume, in some cases the background noise may be increased as well. You should adjust the volume accordingly. • If the handset beeps every second during conversation and “OUT OF RANGE” appears on the display, move closer to the base unit; otherwise, the call will be disconnected after one minute.
  • Page 24: Redialing

    Making calls (continued) Redialing Press (TALK) and wait until “TALK” appears on the display. Press (REDIAL/PAUSE) to redial the number last dialed. Note If the number exceeds 32 digits, five short error beeps will alert you that the number cannot be dialed. To check the phone number before redialing While the handset is not in use, press (REDIAL/PAUSE).
  • Page 25: Receiving Calls

    Receiving calls (CALL WAITING/FLASH) If you have subscribed to the Caller ID service; • the caller’s number and/or name appears on the display when you receive a call (see page 51) • the ringer sound changes to a higher tone if the call matches the number stored on ONE-TOUCH DIAL buttons or in the Phone Directory (memory match function;...
  • Page 26: Telephone Features

    Telephone Features One-touch dialing You can dial with one touch of a key by storing a phone number on a one-touch dialing button. Storing phone numbers Turn Press Telephone Features Press (PGM). Turn Jog Dial down to make “ONE-TOUCH A” to “ONE- TOUCH C”...
  • Page 27: Making Calls With One-Touch Dialing

    Note Do not allow more than 20 seconds to elapse during the operation procedure. Tips • When the phone number of 17 digits or more has been entered, “–” is displayed next to 15th digit in step 5. • If you have entered a wrong number in step 4 and have not pressed (PGM) (step 5) yet, just turn Jog Dial down to erase it.
  • Page 28: Phone Directory

    T t U t V t 8 W t X t Y t Z t 9 & t ’ t , t – t . t # Telephone Features Example: to store “SONY” “123-4567”. Press (PGM). PHONE DIRECTORY HOME AREA CODE Press Jog Dial.
  • Page 29: Changing A Stored Name And/Or Phone Number

    Changing a stored name and/or phone number Display the name and phone number you want to change by doing steps 1 and 2 on page 31. Press Jog Dial. SONY 1234567 1234567890123456 SONY 1234567 DIAL EDIT ERASE...
  • Page 30: Erasing A Memory Location

    Turn Jog Dial up to make “ERASE” flash and press Jog Dial. Turn Jog Dial up to make “YES” flash, then press Jog Dial. You hear a long confirmation beep and the memory location is erased. Telephone Features SONY 1234567 SONY 1234567 SONY 1234567 DIAL EDIT ERASE...
  • Page 31: Making Calls From The Phone Directory

    • Alphabetical order: ABC...XYZ y symbols y * y # y 0 - 9 • Initial character: To search for “SONY” for example, press (7) and then turn Jog Dial to search through the names starting with P, Q, R, S or 7.
  • Page 32: Paging

    Paging You can page the handset from the base unit. Note that you cannot page if the handset is in use. You can page the handset even when its RING switch is set to OFF. Telephone Features To Page Press (HANDSET LOCATOR). The handset rings for about one minute.
  • Page 33: Answering Machine Features

    Answering Machine Features Preparing the answering machine Setting the day and time Set the day and time so that you can stamp day and time for the incoming messages. You’ll hear the recorded day and time when you play back messages. Setting the day and time is only possible on the handset.
  • Page 34 Preparing the answering machine (continued) Set the hour (1 to 12) and choose “AM” or “PM” by turning Jog Dial, and then press Jog Dial. Set the minute (00 to 59) by turning Jog Dial, and then press Jog Dial. You hear a long confirmation beep.
  • Page 35: Recording The Greeting

    Recording the greeting This answering machine has prerecorded greetings (see page 37). However, you can record your own greeting. The greeting must be between two seconds and four minutes long. You can record only one greeting, and it is used regardless of the answering mode (“normal”...
  • Page 36 Preparing the answering machine (continued) To record the greeting from the handset Turn Press Answering Machine Features Press (REMOTE) and wait until the answering machine function menu appears on the display. If you hear five short error beeps and “OUT OF RANGE” appears on the display, move closer to the base unit.
  • Page 37 Notes • Do not allow more than 20 seconds to elapse between steps 1 and 2 of the procedure. • If recording did not succeed, you hear five short error beeps. Start over the procedure. • If a call comes in while recording a greeting, recording is cancelled. Start over the procedure.
  • Page 38: Selecting The Ring Time

    Preparing the answering machine (continued) Selecting the ring time You can select the number of rings before the answering machine starts to play back the greeting and records incoming messages. There are three options of ring time. Select the ring time by setting the RINGER SELECT switch.
  • Page 39: Selecting The Recording Quality

    Selecting the recording quality For the user who does not utilize the maximum recording capacity (about 18 minutes), you can select a higher recording grade and enjoy superior sound quality and clarity compared to the standard (NORM) grade. As higher sound quality uses up more memory capacity, the maximum recording time changes accordingly.
  • Page 40: Selecting The Answering Mode

    Preparing the answering machine (continued) Selecting the answering mode You can set the answering machine to record incoming messages (normal mode), or just make an announcement without recording messages (announcement only mode). You can record your own greeting, or use the factory pre-recorded greetings.
  • Page 41: Turning On The Answering Function

    Turning on the answering function To turn on the answering function from the handset Press (REMOTE) and wait until the answering machine function menu appears on the display. If you hear five short error beeps and “OUT OF RANGE” appears on the display, move closer to the base unit.
  • Page 42 Preparing the answering machine (continued) Mailbox usage This phone offers you three voice mailboxes, providing a convenient way to share the mailbox feature with other members of your household or business. When a caller calls The caller can choose one of the two ways to leave a message: •...
  • Page 43: Playing Back Messages

    Playing back messages Display (ERASE) (VOLUME) .(REPEAT/REVIEW) >(SKIP/QUICK) To play back messages from the handset Turn Press REVIEW (4) (MAILBOX 1) When you come home (MAILBOX 2) (MAILBOX 3) If (ANSWER ON/OFF) flashes in red, or the message counter shows the number of new messages and “NEW”...
  • Page 44 Playing back messages (continued) Note Do not allow more than 20 seconds to elapse during the operation procedure. Additional tasks when playing back messages Adjust the speaker volume Adjust the handset volume Stop playback Replay the messages Skip to the next message Repeat the current message Go back to previous messages Press .(REPEAT/REVIEW) on the base unit or Review playback...
  • Page 45: Erasing Messages

    Erasing messages To erase the message one by one Press (ERASE) on the base unit while playing back the message with the base unit, or press ERASE (9) on the handset while playing back it with the handset. To erase all messages in a mailbox from the base unit Press (ERASE) on the base unit, and a mailbox button ((MAILBOX 1), (MAILBOX 2) or (MAILBOX 3)) .
  • Page 46: Screening Incoming Calls

    Screening incoming calls You can screen calls by leaving the answering function on (see page 41) while you are at home. When a call is answered, you can hear the message being recorded through the base unit or handset but the caller cannot hear you.
  • Page 47: Recording A Memo

    Recording a memo You can record a “memo” (up to four minutes) as a personal reminder or as a message for other people. You can play back the recorded memo like any incoming messages (see page 43). You can record a memo on both the base unit and the handset. (MAILBOX 1) (MAILBOX 2) MIC (Microphone)
  • Page 48 Recording a memo (continued) To record a memo from the handset Turn Press Press Jog Dial. You hear a long confirmation beep. After the tone, start recording. Speak into the handset. Press Jog Dial to stop recording. You hear a long confirmation beep. Press (OFF).
  • Page 49: Operating From An Outside Phone

    Operating from an outside phone You can call from a touch-tone phone and pick up new messages recorded on the phone. First, you just set the remote ID code (security code) and turn on the answering function before going out. Setting the remote ID code (security code) is only possible on the handset.
  • Page 50: Picking Up New Messages

    Operating from an outside phone (continued) Picking up new messages Call your phone from a touch-tone phone. While you hear your greeting play, press (#). The greeting stops. After confirming the greeting stops, enter your remote ID code (security code). You hear a long confirmation beep. Following the voice guidance informing you of the number of messages recorded, the phone stands by for you to enter a control code.
  • Page 51: Caller Id Features

    Caller ID Features Understanding the Caller ID service Caller ID allows the caller’s phone number to be shown on the display before you answer the call. In order to use this feature, you must first subscribe to Caller ID service. The name of this service may vary depending on your telephone company.
  • Page 52: Looking At The Caller Id List

    Looking at the Caller ID list The phone stores the data of the last 20 calls received including “OUT OF AREA” and “PRIVATE” calls. It keeps track of all calls received; even if they were not answered. Viewing the Caller ID list You can look through the Caller ID list to check the phone number and/or name of the calls received.
  • Page 53: Erasing Data From The Caller Id List

    About the “*” mark SMITH JOHN 1-201-123-4567 Erasing data from the Caller ID list Old data will be erased automatically when a 21st call comes in, but you can also manually erase unnecessary data one by one or erase the entire list.
  • Page 54 Looking at the Caller ID list (continued) To erase the entire list at once Display any Caller ID data. Press Jog Dial. Turn Jog Dial up to make “ERASE” flash and press Jog Dial. Turn Jog Dial up to make “ALL” flash, then press Jog Dial.
  • Page 55: Using The Caller Id List

    Using the Caller ID list By using the Caller ID list, you can call back a phone number from the Caller ID list easily, or store numbers from the Caller ID list into the Phone Directory. Calling back a number from the Caller ID list Turn Press Notes...
  • Page 56: Storing A Number Of The Caller Id List Into The Phone Directory

    Using the Caller ID list (continued) Storing a number of the Caller ID list into the Phone Directory Display the name and phone number you want to store from the Caller ID list (see page 52). Confirm the number and press Jog Dial. Turn Jog Dial up to make “PGM”...
  • Page 57: To Change The Number Of Digits Of The Phone Number

    To change the number of digits of the phone number If the number of digits of the phone number in the Caller ID list is different from the actual phone number, you need to adjust the number of digits of the phone number to call back or store into the Phone Directory.
  • Page 58 Using the Caller ID list (continued) When the local area code matches SMITH JOHN 201-123-4567 SMITH JOHN 1-201-123-4567 Continue the operation to call or store the phone number with the correct number of digits (pages 55 and 56). Notes • You need to adjust the number of digits each time you call back from the Caller ID list as the changes to the Caller ID data is not stored in memory.
  • Page 59: Using "Caller Id With Call Waiting" Service

    Using “Caller ID with call waiting” service This telephone is compatible with the “Caller ID with call waiting” service. Make sure that your telephone company offers this service. Like the basic Caller ID service, you need to subscribe to “Caller ID with call waiting”...
  • Page 60: Additional Information

    Additional Information Mounting the base unit on a wall Hang-up tab AC power adaptor cord Wall bracket To remove the wall bracket, press the lower tabs. Additional Information Raise the hang up tab. Plug the telephone line cord to the LINE jack and the AC power adaptor to the DC IN 9V jack, and hook the cords.
  • Page 61: Notes On Power Sources

    Notes on power sources On battery pack • Store the battery pack at a temperature between 41°F (5°C) and 95°F (35°C) for best performance. • If you do not use the handset for a long period of time, remove the battery pack from the handset after charging for more than 12 hours, and base unit after charging for more than...
  • Page 62: Maintenance

    • If the charge terminals of the base unit and handset are soiled, wipe them with a soft cloth. If you have any questions or problems concerning your phone, please consult your nearest Sony dealer. Additional Information...
  • Page 63: Troubleshooting

    Troubleshooting If you’ve experienced any of the following difficulties while using your phone, use this troubleshooting to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Symptom You hear five short error beeps when you press (TALK).
  • Page 64 Troubleshooting (continued) Symptom You hear five short error beeps and cannot store a number on a one-touch dial or in the Phone Directory. You hear five short error beeps when you try to make a one- touch dial call. One-touch dialing or Phone Directory dialing is incorrect.
  • Page 65 Symptom You cannot operate with the handset. The caller’s name and/or phone number does not appear on the display. The caller’s name and/or phone number does not appear on the display during call waiting. You cannot dial the number from the Caller ID list. The memory match function does not work.
  • Page 66 Troubleshooting (continued) Symptom The CHARGE lamp does not light up when you place the handset to charge. The battery duration is short. The handset does not work. Note If any of the remedy did not work, there may be something wrong with the handset.
  • Page 67: Message Counter

    Message counter The message counter on the base unit shows the following information. When the counter shows Number (0-99) It means Number of messages not yet played back. The counter shows up to 99 messages. After that, ”99“ flashes to tell you that there are 100 or more messages.
  • Page 68: Specifications

    Specifications General Spread method Direct-Sequence Spread-Spectrum Access method FDMA-TDD Operation frequency 2.405 - 2.475 GHz Operating channel 40 channels Dial signal Tone, 10 PPS (pulse) selectable Supplied accessories See page 7. Handset Power source Rechargeable battery pack BP-T31 Battery charging time Approx.
  • Page 69: Index

    Index Adjusting volume handset 22 speaker 44 Announcement only 40 Answering machine turning on 41 Area code 14 Audible indicate 40 Battery pack charging 11 duration 12 Call waiting service 22, 25 Caller ID 51 Caller ID list 52 calling back 55 memory match function storing in Phone Directory 56...
  • Page 72 For the customers in the USA Be sure to save the receipt and attach it to your WARRANTY card when having your equipment repaired at an authorized Sony service center. For online product registration, please contact www.sony.com/productregistration Sony Corporation Printed in Taiwan, R.O.C.

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