Storage Drive Problems; Serial Connector Problems; Software Problems; Recovery - Lenovo IdeaCentre T540 User Manual

Storage drive problems

Problem
Some or all storage drives are missing
from the BIOS menu.

Serial connector problems

Problem
The serial connector cannot be accessed.

Software problems

Problem
Some programs do not work as expected.

Recovery

This section introduces the recovery information of the Windows 10 operating system. Ensure that you read
and follow the on-screen recovery instructions. The data on your computer might be deleted during the
recovery process. To avoid data loss, make a backup copy of all the data that you want to keep.
Solution
• Ensure that the signal cables and power cables for all the storage
drives are connected correctly.
• Ensure that the computer is configured correctly to support the
storage drives.
– If the computer is installed with SATA storage drives, ensure that
the SATA storage drive enablement module (one to five storage
drives) is installed.
– If the computer is installed with SAS storage drives, ensure that the
SAS storage drive enablement module (one to five storage drives)
or the LSI MegaRAID SAS adapter is installed.
Solution
• Connect the serial cable from the serial connector on the computer to
the serial device. If the serial device has its own power cord, connect
the power cord to a grounded electrical outlet.
• Turn on the serial device and keep the device online.
• Install any programs supplied with the serial device. Refer to the
documentation that comes with the serial device for more information.
• If you added one serial-connector adapter, ensure that the adapter is
installed correctly.
Solution
1. Check whether the problem is caused by a program.
a. Ensure that the software is compatible with the computer. Refer
to the information supplied with the software for more
information.
b. Verify that other software works correctly on the computer.
c. Verify that the software you are using works on another
computer.
2. If the problem is caused by a program:
• Refer to the printed documentation that comes with the program
or the help system of the program.
• Update the program.
• Uninstall the program and then reinstall it. To download a
program that is preinstalled on your computer, go to
support.lenovo.com
Chapter 3
and follow the on-screen instructions.
.
Troubleshooting, diagnostics, and recovery
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