To enter Service Mode on the Ricoh Haokan-P1T printer:

1. Enter the Service Mode.
2. Press [#Enter], then select "Bit Switch" or other available options like Remote Service, Reset Settings, Service Summary, Version Display, Serial No. Edit, Counter Setting, E. Saver Display, Maintenance, or Wireless LAN.

To exit Service Mode:

1. Press [Escape] to go to "Service Menu."
2. Press [ /Menu] or [ ] > "End" > [#Enter] to return to standby.

If the machine switches off after changing a setting, press [Power] to turn it on again.

This answer is automatically generated

Summary of Contents for Ricoh Haokan-P1T

Page 1 Model Haokan-P1T Machine Code: J089/J098/J099 Field Service Manual July, 2017...
Page 3: Important Safety Notices
Important Safety Notices Warnings, Cautions, Notes In this manual, the following important symbols and notations are used. • A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in death or serious injury. • A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in minor or moderate injury or damage to the machine or other property.
Page 4: Safety
Switches and Symbols Where symbols are used on or near switches on machines for Europe and other areas, the meaning of each symbol conforms with IEC60417. Safety Prevention of Physical Injury 1. Before disassembling or assembling parts of the machine and peripherals, make sure that the machine and peripheral power cords are unplugged.
Page 5: Observance Of Electrical Safety Standards
16. When using a vacuum cleaner around the machine, keep others away from the cleaner, especially small children. 17. NEVER touch the AC circuits on the PSU board, to prevent electric shock caused by residual charge. Residual charge of about 100V-400V remains in the AC circuits on the PSU board for several months, even when the board has been removed from the machine after turning off the machine power and unplugging the power cord.
Page 6: Handling And Storing Ink Cartridges
Handling and Storing Ink Cartridges • Ink is flammable. Never store ink cartridges in a location where they will be exposed to high temperature or an open flame. 1. Always store ink cartridges out of the reach of children. 2. Always store ink cartridges in a cool, dry location that is not exposed to direct sunlight. Ink Cartridge Disposal 1.
Page 7: Conventions Used In This Manual
Conventions Used in this Manual Symbols and Abbreviations This manual uses several symbols. Symbol What It Means Clamp Clip ring Connector E-ring FFC (Flat Film Connector) Hook Pointer (cross-reference to another manual section) Screw Spring Standoff Timing Belt This manual uses the following abbreviations.
Page 8: Warnings, Cautions, Notes
Throughout this service manual, "SEF" denotes "Short Edge Feed" and "LEF" denotes "Long Edge Feed". Warnings, Cautions, Notes In this manual, the following important symbols and notations are used. • A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in death or serious injury.
Page 9 Microsoft® Windows® 7 Home Premium Microsoft® Windows® 7 Professional Microsoft® Windows® 7 Ultimate Microsoft® Windows® 7 Enterprise • The product names of Windows 8.1 are as follows: Microsoft® Windows® 8.1 Microsoft® Windows® 8.1 Pro Microsoft® Windows® 8.1 Enterprise • The product names of Windows 10 are as follows: Microsoft®...
Page 10 Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks.
Page 11: Table Of Contents
Warnings, Cautions, Notes...........................6 Trademarks..............................6 1. Product Information Specifications..............................17 Basic Specifications............................. 17 Main Machine.............................17 Optional Dryer for Garment Printer (RICOH Rh 100)..............19 Optional Cassettes..........................20 RICOH Design Software (T-shirt Designer)..................20 RPCS Raster Printer Driver........................20 Print Volume, Service Life........................21 Operation Specifications..........................21 Printing Operation..........................21...
Page 12 Options..............................25 Diagram............................... 26 Consumables..............................26 Ink Cartridges............................26 Ink Collector Unit..........................27 Others..............................28 Names of Components..........................28 2. Installation Preparation............................... 31 Environment..............................31 Choosing a Location............................31 Minimum Space Requirements........................33 Power Source............................... 33 Precautions when Moving the Machine....................33 Using the Operation Panel..........................35 Printer Display Summary..........................
Page 13 Order of Cover Removal..........................55 Front Right Cover............................55 Right Lower Cover............................56 Right Cover..............................56 Re-assembly............................58 Port Cover..............................60 Left Lower Cover............................60 Left Cover..............................60 Canopy Cover............................. 61 Front Cover, Operation Panel Board......................62 Re-assembly............................65 Rear Top Cover............................67 Rear Transport Cover..........................67 Rear Cover, Top Cover..........................68 Top Cover Only...........................71 Front Lower Cover............................
Page 14 CTL Board Replacement........................101 After Replacement..........................103 Wireless LAN Board..........................105 Relay Board............................... 106 Lift Board..............................107 Motors................................114 Horizontal Motor............................114 Vertical Motor............................115 Lift Motor Unit............................117 Applying Grease When Installing the Lift Motor................120 Fan.................................. 122 Sensors, Switches............................123 Vertical Encoder Sensor..........................123 Ink Level Sensor............................
Page 15 Print Head Cleaning and Adjustment......................150 Preparing for Test Printing......................... 150 Nozzle Check............................151 Color Demo Print............................152 Print Head Cleaning..........................153 Print Head Flushing............................154 Head Position.............................155 Registration..............................157 Cleaning................................. 159 Height Sensor Cleaning..........................159 Horizontal Encoder Sensor Cleaning ..................... 160 Preparation............................161 Cleaning............................162 Clean Internals............................163 When cleaning of the interior fails....................
Page 16 SP6-XXX..............................191 SP7-XXX (Data Log)..........................191 SP8-XXX..............................199 SP9-XXX (Others)............................199 Status Reports..............................201 1. Page Counter............................202 2. Config. List (System Summary)......................203 3. Service Summary..........................204 4. Engine Summary Chart.........................204 Firmware Updates............................209 Operating Environment and Other Requirements.................. 209 Update Cautions............................210 Preparation..............................
Page 17 Parts Layout..............................273 Electrical Component Summary....................... 275 Print Heads..............................281 Print Head Configurations........................281 Print Head Detailed Configuration......................281 Cassette/Cassette Carriage Movement......................283 Basic Operation............................283 Initialization when Turning on Power (Preparation for Mounting Cassette).........284 Detecting Height (Unevenness due to Wrinkles and Bulges) of Printing Media........285 Printing................................286...
Page 19: Product Information
1. Product Information Specifications Basic Specifications Main Machine Items Specifications Configuration Desktop Printing Method On-Demand piezo inlet GEL JET Ink Printing Technology with pigment- base ink (4 colors) Resolution (dpi, bit/pixel) Max. 1200x1200dpi equivalent Print Speed (when printing • Speed priority mode the whole A4 area in black) 1 minute 20 seconds or less (after pressing the Start button) •...
Page 20 1. Product Information Power source • EU/Asia/China 220-240 V: 50/60 Hz 0.6 A (with all options installed) • NA 100-120 V: 60 Hz 1 A (with all options installed) Power consumption*1 With consumables Ready (EU/Asia/China) 9.0W Ready (NA) 9.2W During printing (EU/Asia/ 17.7W China) During printing (NA)
Page 21: Optional Dryer For Garment Printer (Ricoh Rh 100)
*2: The time it takes to switch out from energy saving functions and power consumption may differ depending on the conditions and environment of the machine. *3: RICOH Tray for Multi Purpose Type 1 (J364) Optional Dryer for Garment Printer (RICOH Rh 100)
Page 22: Optional Cassettes
242.2 × 409.2 × 84.9 mm (9.5 × 16.1 × 3.3 inches) • A5 tray 2.13 kg (4.7 lb.) Weight • Multi tray 1.62 kg (3.6 lb.) RICOH Design Software (T-shirt Designer) Items Specifications Windows tablets (with 10-inch touch panel) Supported device Device with Mac OS (iMac, MacBook, Mac mini, etc.)
Page 23: Print Volume, Service Life
Specifications Print Volume, Service Life Duty 3,000 prints Monthly Volume Ave. 200 prints Estimated Service Life 5 years, or 60K prints Operation Specifications Printing Operation Print Area a. Front of the Cassette b. Printable Area c. Windows: 3 mm (0.12 inches), Mac: 3 mm (0.12 inches) The printing ranges of each cassette are as follows: •...
Page 24: Print Speed And Resolution
1. Product Information • Garment Settings (Size, Fit to Garment Size, Portrait/Landscape, Garment Type) • Color/Monochrome selection • Adjust images (Adjust Photographs, Smooth Low Resolution Images) • Number of copies • Advance settings for image quality (Brightness, Contrast, Saturation, RGB Revision, etc.) •...
Page 25: Supported Utilities
Specifications Connectivity Host Interface(Std) USB 2.0 High Speed, 10Base-T/100Base-TX Network Protocol TCP/IP MIB Support Private: Ricoh Original Standard: RFC1213 (MIB-II) RFC1514/RFC2970 (Host Resource MIB) RFC1759 (Printer MIB) RFC3412 (MPD-MIB) RFC3413 (Target-MIB, Norification-MIB) RCF3414 (USM-MIB) RFC3415 (VACM-MIB) RFC3584 (COMMUNITY-MIB) Printer Working Group Candidate Standard 5107.1-2005 (Printer Port Monitor MIB 1.0)
Page 26 1. Product Information Optional • Remote Communication Gate S Pro • Smart Device Monitor for Admin Accounting Report Package • Desk Top Binder Lt...
Page 27: Overview
RICOH Rh 100 A heat press for fixing printed images onto fabric. Same as the supplied standard (A4) J362 RICOH Tray for Standard Size Type 1 tray. J363 RICOH Tray for Small Size Type 1 A5 tray This tray is for fabrics on which...
Page 28: Diagram
1. Product Information Diagram [1]: RICOH Tray for Standard Size Type 1 (standard/optional) [2]: RICOH Tray for Small Size Type 1 (optional tray) [3]: RICOH Tray for Multi Purpose Type 1 (optional tray) [4]: RICOH Rh 100 (optional dryer for garment printer)
Page 29: Ink Collector Unit
Overview Code Product Name Remarks J922-08 RICOH Garment Ink Cartridge K (Hi Yield) Type 1 J922-24 (for China) J922-09 RICOH Garment Ink Cartridge C (Hi Yield) Type 1 J922-25 (for China) These are medium- size cartridges. J922-10 RICOH Garment Ink Cartridge M (Hi Yield) Type...
Page 30: Others
1. Product Information Others Code Product Name J924-00 RICOH Heat Resistant Paper Type 1 J922-36 RICOH Cleaning Cartridge K Type 1 J922-37 RICOH Cleaning Cartridge C Type 1 J922-38 RICOH Cleaning Cartridge M Type 1 J922-39 RICOH Cleaning Cartridge Y Type 1...
Page 31 Overview 4. Ink collector unit Pull out the ink collector unit when it needs to be replaced, or before servicing the printer. 5. Front right cover Covers the ink cartridges and the ink collector. Open only when installing or replacing ink cartridges, or when pulling out the ink collector unit.
Page 32 1. Product Information...
Page 33: Installation
2. Installation Preparation Environment • White area: Permissible Range • Blue area: Recommended Range Set up the machine in a location that meets these minimum requirements: Temperature Range: 10°C to 45°C (50°F to 113°F) Humidity Range: 5% to 90% RH Ambient Illumination: Less than 2,000 Lux (never expose to direct sunlight).
Page 34 2. Installation 2. Make sure the machine is never exposed to: • Extreme changes from low to high temperature or high to low temperature. • Cold or cool air directly from an air conditioner. • Heat from a space heater. 3.
Page 35: Minimum Space Requirements
Preparation Minimum Space Requirements At least 27 cm (10.7 inches) At least 10 cm (4 inches) At least 45 cm (17.8 inches) At least 3 cm (1.2 inches) At least 0 cm (0 inches) Power Source North America 100-120V: 60Hz 1.0A (when all options are installed) Europe 220-240V: 50/60Hz 0.6A (when all options are installed) Precautions when Moving the Machine...
Page 36 2. Installation • When moving the printer, lift it slowly so that you do not strain yourself. Lifting the printer forcibly or handling it roughly will risk injury to yourself and damage to the printer. Be cautious of the following points when moving the machine for repairs or transferring it to a repair facility etc.
Page 37: Using The Operation Panel
Using the Operation Panel Using the Operation Panel Here is a brief description of how to use the keys on the printer operation panel. This information is provided as a quick summary of important information described in the Operating Instructions. Key Summary Table Key/Indicator What It Does...
Page 38: Printer Display Summary
2. Installation Key/Indicator What It Does Cartridge Each color corresponds to an ink cartridge. replacement K, C, M, and Y indicate black, cyan, magenta, and yellow, indicator respectively. The amount of ink remaining in each ink cartridge is indicated on the six-level display.
Page 39: Operation Panel: Waste Ink Full Indicator
Using the Operation Panel The printer shows a multi-level dynamic display that keeps the operator informed about the status of the ink levels in the tanks. The example below for Black (K) shows the progression in the display from full on the left to completely empty on the right.
Page 40: Display Menu Summary
2. Installation be done. A message prompting the user to replace the unit appears on the panel display. A message prompting the user to replace the ink collector unit appears also if it is not mounted. The amount of waste ink can be displayed also on the Status Monitor and Web Image Monitor. On the other hand, "Ink C.U.
Page 41 Using the Operation Panel Menu/Menu Item Function Config.Page(*) Prints information that tells you the current configuration of the printer. • System Reference. Lists printer version, attached options, name of print language, amount of ink remaining for each ink cartridge. • Maintenance Maintenance Information.
Page 42 2. Installation Menu/Menu Item Function Move Prnt-Heads(*) Moves the print head to allow you to easily remove foreign objects stuck in the right edge. Once all operations have completed, turn the power back on and print a [Nozzle Check] test pattern. Height Adjust(*) Adjusts the height of the cassette manually.
Page 43 Using the Operation Panel Menu/Menu Item Function Ink C.U. Space Displays the current status of the ink collector unit. The number means the amount of space remaining. (100% means the unit is empty.) Host Interface I/O Timeout Determines how long the printer waits for the interface to respond. After the specified time elapses, the printer can receive data from another interface.
Page 44 2. Installation Menu/Menu Item Function Network Setup Use to do the network settings. Setting Machine Name Default Host Name Display only Domain Name Display only IPv4 DNS Specify the DNS server settings under IPv4. If DHCP is off, enter the IPv4 addresses for the primary and secondary DNS servers in the format "xxx.xxx.xxx.xx"(where each x represents a digit).
Page 45 Using the Operation Panel Menu/Menu Item Function Network Setup IPv6 DNS Specify the DNS server settings under IPv6. If DHCP is off, enter the IPv6 addresses for the primary and secondary DNS servers in the format "xxxx: xxxx: xxxx: xxxx: xxxx: xxxx: xxxx:xxxx"(where each x represents a digit).
Page 46 2. Installation Menu/Menu Item Function Network Setup Pmt SSL/TLS Com Set SSL/TLS communication under IPv4 and IPv6 to [Active] or [Not Active].6for managing the machine using MIB. This communication mode will be used when you specify machine settings using a Web browser.
Page 47: Access To Menus During An Error
Using the Operation Panel Menu/Menu Item Function Language You can select which language the menu is displayed in. The "Language" menu will be displayed in English. • NA model Japanese, English, French, German, Italian, Spanish, Dutch, Norwegian, Danish, Swedish, Finnish, Portuguese (Default: English) •...
Page 48: Installation
2. Installation Installation These machines and all peripherals are installed by the customer. The installation procedures are in the operating instruction manuals issued to the customer with purchase of the main machine or peripheral unit. Accessory Check Description Q’ty Remarks Power cord Cassette (A4 Standard Tray) Cassette cover...
Page 49 Installation Description Q’ty Remarks Manual: Maintenance Guide Manual: Notes for Wireless LAN Users Manual: Replacing the Ink Collector Unit Sheet: Notes for Wireless LAN (only for China)
Page 50 2. Installation...
Page 51: Important Information
Important Information Important Information Make sure that the customers understand the following points about moving, storing, and using the printer. Checklist before Moving the Printer 1. Turn the printer off. Disconnect the power cord. • Never disconnect the power cord without first turning off the printer. 2.
Page 52 2. Installation...
Page 53: Preventive Maintenance
3. Preventive Maintenance PM Table There are no PM Parts in this machine. Service Call Procedures The procedures listed below should be done by the service technician. For more details about how to do these procedures, please refer to "page 159 "Cleaning"". Description At Service Call, or As Required External Covers...
Page 54 3. Preventive Maintenance Description At Service Call, or As Required Internal Inspection Open the top cover and check whether there are any foreign materials (particularly from when cleaning with a cotton swab [A]) inside. If there are any foreign materials, remove them. Make sure not to damage the FFC [B] at this time.
Page 55: Replacement And Adjustment
4. Replacement and Adjustment Before Replacing Parts • When reassembling the machine, be sure to attach the screws to their original positions. Especially, the blue screws are assigned to particular screw holes.
Page 56: Covers
4. Replacement and Adjustment Covers Cover Names Top Cover Port Cover Canopy Cover Left Cover Operation Panel Left Lower Cover Cassette Right Cover Front Cover Right Lower Cover Front Right Cover Rear Cover Cassette Stand Rear Top Cover Left Guide Rail Cover Rear Transport Cover...
Page 57: Order Of Cover Removal
Covers Right Guide Rail Cover Front Lower Cover Order of Cover Removal It is very important that you understand how to remove and reinstall the covers before doing replacement procedures. Here is a general summary of the order of removal. Front Right Cover Open the front right cover [A].
Page 58: Right Lower Cover
4. Replacement and Adjustment Disengage the latch and remove the front right cover. Right Lower Cover Remove the right lower cover [A]. Right Cover Remove the right lower cover. (page 56 "Right Lower Cover")
Page 59 Covers Open the front right cover [A], and remove all ink cartridges [B]. Open the top cover. Remove 2 screws.
Page 60: Re-Assembly
4. Replacement and Adjustment Remove the right cover [A]. Re-assembly When re-attaching the right cover, check the following points. Check that the harness and ink tube are secured with the tabs. Check that the maintenance unit is locked. • If the triangles are aligned tip-to-tip as shown at [A], this means the carriage is unlocked (not ready for operation) and can be moved manually.
Page 61 Covers Reattach the right cover [A].
Page 62: Port Cover
4. Replacement and Adjustment Port Cover Pressing the tab [A], remove the port cover [B]. Left Lower Cover Remove the left lower cover [A]. Left Cover Remove the front cover. (page 62 "Front Cover, Operation Panel Board") Remove the left lower cover. (page 60 "Left Lower Cover") Remove the port cover.
Page 63: Canopy Cover
Covers Open the top cover. Pull out the LAN cable [A], and remove the left cover [B]. Canopy Cover Remove the right cover. (page 56 "Right Cover")
Page 64: Front Cover, Operation Panel Board
4. Replacement and Adjustment Remove the canopy cover [A]. Front Cover, Operation Panel Board Remove the canopy cover (page 61 "Canopy Cover") Remove 3 screws. Disconnect the connector [A].
Page 65 Covers Release the lock [B] and remove the FFC [C]. Slide the front cover [A] to the left to remove it.
Page 66 4. Replacement and Adjustment Separate the front cover [A] and the operation panel unit [B]. Release the lock [A] and remove the FFC [B]. Remove the operation panel board cover [C]. Remove the operation panel board [A].
Page 67: Re-Assembly
Covers Re-assembly The blue band [A] must be facing up when you reconnect the FFC.
Page 68 4. Replacement and Adjustment Front Cover Align the tabs (3 points) on the left bottom of the front cover with the machine's frame and slide the cover to attach it.
Page 69: Rear Top Cover
Covers Rear Top Cover Remove the rear top cover [A]. Rear Transport Cover Remove the rear top cover. (page 67 "Rear Top Cover") Remove the screws of the rear transport cover.
Page 70: Rear Cover, Top Cover
4. Replacement and Adjustment Remove the rear transport cover [A]. Rear Cover, Top Cover Remove the rear transport cover. (page 67 "Rear Transport Cover") To enlarge the gap between the power cord cover and its door, insert a flathead screwdriver [A]. Remove the door of the power cord cover [B].
Page 71 Covers Remove the vertical motor cover [A]. Remove the rear cover [A].
Page 72 4. Replacement and Adjustment Remove the bracket [A]. Disengage the top cover latch.
Page 73: Top Cover Only
Covers [A]: Rear cover [B]: Top cover Top Cover Only Open the top cover. Remove the bracket [A]. Close the top cover slightly, and disengage the top cover latch. Front Lower Cover Remove the cassette. Remove the right lower cover. (page 56 "Right Lower Cover") Remove the left lower cover.
Page 74: Right Guide Rail Cover
4. Replacement and Adjustment Remove 2 screws of the front lower cover. Disengage the two tabs on the front lower cover [A], and then remove the cover by pulling it downward. Right Guide Rail Cover Remove the front lower cover. (page 71 "Front Lower Cover") Remove the rear transport cover.
Page 75 Covers To lift the cassette stand [B], turn the screw [A] counterclockwise until it stops by using a flathead screwdriver. • After the right guide rail cover is installed, turn this screw clockwise to lower the cassette stand. Again, turn the screw until the screwdriver stops. •...
Page 76 4. Replacement and Adjustment Remove the screws of the right guide rail cover. Remove the right guide rail cover [A]. • When attaching the right/left guide rail cover, make sure that the tabs [A] indicated by blue circles as shown are engaged in the corresponding holes.
Page 77: Left Guide Rail Cover
Covers Left Guide Rail Cover Remove the front lower cover. (page 71 "Front Lower Cover") Remove the rear transport cover. (page 67 "Rear Transport Cover") To enlarge the gap between the power cord cover and its door, insert a flathead screwdriver [A].
Page 78 4. Replacement and Adjustment Remove the vertical motor cover [A]. To lift the cassette stand [B], turn the screw [A] counterclockwise until it stops by using a flathead screwdriver. • After the left guide rail cover is installed, turn this screw clockwise to lower the cassette stand. Again, turn the screw until the screwdriver stops.
Page 79 Covers Remove the screws of the left guide rail cover. Remove the left guide rail cover [A]. • When attaching the right/left guide rail cover, make sure that the tabs [A] indicated by blue circles as shown are engaged in the corresponding holes.
Page 80: Cassette Stand
4. Replacement and Adjustment Cassette Stand Remove the rear transport cover. (page 67 "Rear Transport Cover") Remove the 4 screws to turn over the cassette stand [A].
Page 81 Covers Release the cable clamp [A], and disconnect the connector [B] to remove the cassette stand. There are 4 caps [B] attached to the cassette carriage [A], which has had the cassette stand removed. Use the screws removed in Step 2 to fix the caps. •...
Page 82 4. Replacement and Adjustment...
Page 83: Ink Collector Unit
Ink Collector Unit Ink Collector Unit Before You Begin Never remove the ink collector unit unless it requires replacement. A message will appear and tell you that the ink collector unit needs to be replaced. • You will need a self-sealing plastic bag to hold the ink collector unit. •...
Page 84: Replace The Ink Collector Unit
4. Replacement and Adjustment Replace the Ink Collector Unit Open the front right cover. Pull the ink collector unit [A] out.
Page 85 Ink Collector Unit • The ink collector is completely enclosed to prevent leakage. If you are replacing the ink collector unit, insert a new one. Push in the new ink collector [A] until you hear it snap and lock in place. Close the front right cover.
Page 86: Maintenance Unit, Right Ink Sump
4. Replacement and Adjustment Maintenance Unit, Right Ink Sump Maintenance Unit • The bottom edges of the maintenance unit are covered with ink. • Avoid touching the bottom of the maintenance unit. Open the front right cover and pull out the ink collector unit [A]. Open the top cover.
Page 87 Maintenance Unit, Right Ink Sump Push the carriage [A] to the center of the machine. The maintenance unit has ink on it, so put a sheet of paper [A] down to avoid staining. Release the lock [A], and then remove the injector. Be careful when removing the injector, because ink may drip from its head.
Page 88: Right Ink Sump
4. Replacement and Adjustment • After re-installing the maintenance unit, print the Nozzle Check Pattern and perform print head cleaning if necessary. Right Ink Sump Remove the maintenance unit. (page 84 "Maintenance Unit") Remove the ink supply unit. (page 136 "Ink Supply Unit")
Page 89 Maintenance Unit, Right Ink Sump Remove the right ink sump. • After re-installing the maintenance unit, print the Nozzle Check Pattern and perform print head cleaning if necessary.
Page 90: Encoders
4. Replacement and Adjustment Encoders Vertical Encoder Wheel Remove the cassette stand. (page 78 "Cassette Stand") Remove the left guide rail cover. (page 75 "Left Guide Rail Cover") Remove the belt engaging bracket [A]. Remove the spring [A].
Page 91 Encoders Remove the screw on the left side of the machine. Remove the tension pulley unit. [A] Remove the power cord cover. [A]...
Page 92 4. Replacement and Adjustment Remove an E-ring. [A] Disconnect the connector and remove the bracket [A]. Loosen the screw to loosen the belt tension.
Page 93 Encoders Remove the vertical encoder unit [A]. Remove the bearing [A], shaft [B], and the vertical encoder wheel [C]. • Handle the vertical encoder wheel carefully. Never touch the encoder disc [A].
Page 94: Horizontal Encoder Strip
4. Replacement and Adjustment Horizontal Encoder Strip Remove the left cover. (page 60 "Left Cover") Unlock the carriage [A] and push it to the center. (page 84 "Maintenance Unit") Cover the guide rail with paper to prevent the grease on the rail from staining the encoder strip.
Page 95 Encoders While bending the leaf spring [A] inward to loosen the tension of the encoder strip [B], disengage the hook at the left end [C] and remove the strip. • After removing the horizontal encoder strip, use the prepared plastic encoder strip to clean the horizontal encoder sensor.
Page 96: Reinstallation
4. Replacement and Adjustment Reinstallation • When replacing the horizontal encoder strip with a new one: • Do not try to clean and reuse the horizontal encoder strip (because the slit is fine, dirt cannot be completely wiped off). • Do not fold, bend, or strongly warp the horizontal encoder strip. Also, do not use an encoder strip with a deformed slit.
Page 97 Encoders [A]: Horizontal encoder strip without protective film [B]: Horizontal encoder strip with protective film • Do not place the horizontal encoder strip vertically. (This may cause the strip to deform.) • When carrying out this work, hold both edges of the horizontal encoder strip, and do not touch the slit.
Page 98 4. Replacement and Adjustment Attach the horizontal encoder strip onto the leaf spring [B] hook so that the notch of the horizontal encoder strip [A] is on top. • Check that the protective film surface of the sheet [A] is facing the guiderail [B].
Page 99 Encoders Pass the strip through the gap [A] of the sensor inside the carriage, and then, attach the other side of the horizontal encoder strip onto the other hook [B]. Move the carriage [A] to the right side, hold the tip [B] of the protective film on the left side of the horizontal encoder strip, and then peel off the protective film.
Page 100 4. Replacement and Adjustment Move the carriage [A] to the left side, hold the tip [B] of the protective film on the right side of the horizontal encoder strip, and then peel off the protective film. Remove the paper that was placed in Step 1. •...
Page 101: Boards
Boards Boards • Always replace a PSU with the PSU designed for the machine. • NEVER touch the areas outlined in red in the photos below. This is to prevent electric shock caused by residual charge. • A residual charge of about 100V-400V remains in the AC circuits on the PSU board for several months, even when the board has been removed from the machine after turning off the machine power and unplugging the power cord.
Page 102: Printer Engine Ctl Board
4. Replacement and Adjustment • There are two types of PSU. Before mounting the PSU, check the voltage indicated on the board. • 100V : For NA • 200V : For EU, Aaia, China Printer Engine CTL Board Before Replacement Before replacing the control board you should always print the Service Summary and an Engine Summary Chart.
Page 103: Ctl Board Replacement
Boards Select "Engine Maint."> [#Enter]. Using [ ] or [ /Menu], enter "5990002". Press [#Enter]. PRINT SMC 5990002 Press [#Enter]. PRINT SMC EXEC Press [#Enter]. • Wait for the report to print (it does not start immediately). • Printing requires about 2 minutes. Exit the SP mode, and switch the machine off.
Page 104 4. Replacement and Adjustment Remove the CTL board cover [A]. Make sure that the carriage is in the home position. Otherwise, the cover is blocked by the carriage. Remove the CTL board [A].
Page 105: After Replacement
Boards After Replacement After replacing the CTL board, you need to specify the serial number, and destination, and then initialize the VMRAM. Be sure to perform this in the order of (1) specifying the serial number, (2) specifying the destination, and (3) initializing the VMRAM. (1) Serial number Switch the machine on.
Page 106 4. Replacement and Adjustment Exit the SP mode. (3) Initializing the NVRAM Enter the SP mode. Select "Engine Maint."> [#Enter]. SP No. 5831001 Enter "5831001"> [#Enter]. Press [#Enter]. Press [#Enter]. Press [#Enter]. Exit the SP mode. Turn the machine off, and then turn it on again. Changing the destination influences the following settings: Settings AS/CH...
Page 107: Wireless Lan Board
Boards Settings AS/CH Spec. Value Spec. Value Spec. Value The Number of Times the Final (4 Summer Time Finished or 5) Time to Finish the Summer Time 2:00 AM 1:00 AM 0:00 AM Language English English English (UK) (UK) (UK) DHCPv4 Enabled Enabled...
Page 108: Relay Board
4. Replacement and Adjustment Release the tab [A] and remove the wireless LAN board [B]. Relay Board Remove the left lower cover. (page 60 "Left Lower Cover") Remove the relay board [A]. Unlock the FFC lock [B], and disconnect the FFC.
Page 109: Lift Board
Boards Lift Board Remove the right guide rail cover. (page 72 "Right Guide Rail Cover") Remove the left guide rail cover. (page 75 "Left Guide Rail Cover") Remove the bracket [A]. Remove the front accordion cover [A].
Page 110 4. Replacement and Adjustment Remove the accordion cover bracket [A]. Remove the 2 accordion cover guides. [A]...
Page 111 Boards Insert a screwdriver at [A], and turn it counter-clockwise to move the cassette carriage [B] to the rear. Remove the belt engaging bracket [A].
Page 112 4. Replacement and Adjustment Remove the 2 brackets [A]. Remove the 2 brackets [A] at the right side.
Page 113 Boards Remove the clamp [A]. Slide the FFC lock [A] and disconnect the FFC [B]. Push out the linear bushing [A].
Page 114 4. Replacement and Adjustment While lifting the cassette carriage [A], pull out the linear bushing [B]. Remove the cassette carriage [A]. Flip the cassette carriage upside down and lay it down.
Page 115 Boards Remove the lift board cover. [A]. Remove the lift board [A].
Page 116: Motors
4. Replacement and Adjustment Motors Horizontal Motor Remove the fan and fan bracket. (page 122 "Fan") Unlock the carriage [A] and push it to the center. (page 84 "Maintenance Unit") Remove the spring [A], and slide the bracket [B] to the right to loosen the belt tension. Be careful because the tension of the spring [A] is strong.
Page 117: Vertical Motor
Motors Remove the horizontal motor. Vertical Motor Remove the left lower cover. (page 60 "Left Lower Cover") Remove the rear transport cover.(page 67 "Rear Transport Cover") To enlarge the gap between the power cord cover and its door, insert a flathead screwdriver [A].
Page 118 4. Replacement and Adjustment Remove the vertical motor cover [A]. Remove the power cord cover [A]. Loosen the screw to loosen the belt tension.
Page 119: Lift Motor Unit
Motors Remove the vertical motor [A]. Lift Motor Unit Remove the lift board. (page 107 "Lift Board") Remove the lift board bracket [A].
Page 120 4. Replacement and Adjustment Remove 3 screws and release 2 clamps. Remove the gear [A] and the belt [B]. Remove the lift motor unit [A].
Page 121 Motors Remove the harness [A]. Separate the lift motor [A] from the bracket [B]. • Do not remove or loosen the 2 screws [A], as this will prevent accurate engagement of the gears.
Page 122: Applying Grease When Installing The Lift Motor
4. Replacement and Adjustment Applying Grease When Installing the Lift Motor When attaching the lift motor to the cassette carriage again, apply grease to the gears according to the following procedure. Recommended grease: MOLYKOTE G-1077 Apply the specified amount of grease to both sides [A] of the gear on the lift motor side. Squeeze the pulley gear [A] between your finger tips and rotate it once counterclockwise.
Page 123 Motors • [A]: Amount of grease applied = 24 mg • [B]: Amount of grease applied = 36 mg...
Page 124: Fan
4. Replacement and Adjustment Remove the left cover. (page 60 "Left Cover") Remove the PSU cover [A]. Release the 2 tabs [A] and remove the fan from its bracket. Release the hook [A] and remove the bracket.
Page 125: Sensors, Switches
Sensors, Switches Sensors, Switches Vertical Encoder Sensor Remove the vertical encoder wheel. (page 88 "Vertical Encoder Wheel") Remove the vertical encoder sensor unit [A]. Remove the vertical encoder sensor [A]. Ink Level Sensor Remove the maintenance unit. (page 84 "Maintenance Unit")
Page 126 4. Replacement and Adjustment Release the hooks [1] [2] and remove the air purge lever [A]. • Be careful not to damage the hook [1]. It can break easily. • When attaching the air purge lever, lower the spring [A].
Page 127 Sensors, Switches Release the 3 clamps. Press the ink tubes [A] to expose the screw holes, remove the screws, and remove the air purge unit [B].
Page 128: Air Purge Detection Switch
4. Replacement and Adjustment Remove the ink level sensor [A]. Air Purge Detection Switch Unlock the carriage [A] and push it to the center. (page 84 "Maintenance Unit")
Page 129: Top Cover Switch
Sensors, Switches Remove the air purge detection switch [A]. Top Cover Switch Remove the canopy cover. (page 61 "Canopy Cover") Remove the top cover switch.
Page 130: Front Right Cover Switch
4. Replacement and Adjustment Front Right Cover Switch Remove the ink supply unit. (page 136 "Ink Supply Unit") Remove the front right cover switch.
Page 131: Temperature/Humidity Sensor
Sensors, Switches Temperature/Humidity Sensor Remove the left lower cover. (page 60 "Left Lower Cover") Remove the temperature/humidity sensor [A]. Interlock Switch Remove the rear cover. (page 68 "Rear Cover, Top Cover") Remove the crank [A].
Page 132: Cassette Size Sensor
4. Replacement and Adjustment Remove the interlock switch [A]. Cassette Size Sensor Remove the cassette stand. (page 78 "Cassette Stand") Remove 3 screws.
Page 133 Sensors, Switches Release the 4 tabs and remove the back cover. [A]. Remove the cassette size sensor.
Page 134: Height Sensor
4. Replacement and Adjustment Height Sensor Remove the height sensors [A]. • When you attach the height sensor, do not cross the harness over itself. If you do, the harness may get caught and be broken when the cassette cover is inserted.
Page 135: Cassette Carriage Hp Sensor (Front)
Sensors, Switches Cassette Carriage HP Sensor (Front) Remove the right guide rail cover. (page 72 "Right Guide Rail Cover") Remove the cassette carriage HP sensor (front) [A]. Cassette Carriage HP Sensor (Rear) Remove the right guide rail cover. (page 72 "Right Guide Rail Cover")
Page 136: Lift Tray Hp Sensor
4. Replacement and Adjustment Remove the cassette carriage HP sensor (rear) [A]. Lift Tray HP Sensor Remove the lift board. (page 107 "Lift Board") Remove the lift board bracket [A].
Page 137 Sensors, Switches Remove the lift tray HP sensor [A] on the back of the bracket.
Page 138: Carriage Unit
4. Replacement and Adjustment Carriage Unit Removing the Carriage Unit The carriage unit contains the following parts: 1. Ink Supply Unit (page 136 "Ink Supply Unit") 2. Ink Tube Guide (page 141 "Ink Tube Guide") 3. Carriage (page 142 "Carriage") Each unit is connected by ink tubes.
Page 139 Carriage Unit Remove the screws of the ink supply unit. Cover the right side of the horizontal encoder strip with paper [A] to protect the strip from staining.
Page 140 4. Replacement and Adjustment Disconnect the connectors, and then remove the routed harness. Release the clamp [A], pull out the 2 concealed connectors, and then remove them. Remove the exposed connector, too.
Page 141: Installing The Ink Supply Unit
Carriage Unit Release the tab [A] and remove the ink supply unit. (Do not disconnect the ink tubes.) Installing the Ink Supply Unit When installing the ink supply unit, do the following procedure. Attach the ink supply unit [A] using hook [B]. (Do not secure with screws at this time.)
Page 142 4. Replacement and Adjustment Connect the right side connector and route the harness [A]. Attach the maintenance unit [A] and the injector [B]. Tighten the 3 screws of the ink supply unit in order of 1, 2 and 3.
Page 143: Ink Tube Guide
Carriage Unit Cover the right side of the horizontal encoder strip with paper [A] to protect the strip from staining. Connect all the connectors of the ink supply unit and route the harnesses. Remove the paper that you put in step 5 and attach the CTL board cover. (page 100 "Printer Engine CTL Board")
Page 144: Carriage
4. Replacement and Adjustment Carriage Remove the ink tube guide. (page 141 "Ink Tube Guide") Remove the carriage top cover [A]. Release the locks and disconnect the 2 FFCs.
Page 145 Carriage Unit Remove the FFC holder [A]. Pull the FFCs to the left side. Then pull the FFCs to the right side to remove them. Unlock the springs on both sides of the carriage.
Page 146: Installing The Carriage Unit
4. Replacement and Adjustment Release the carriage [B] from the timing belt [A]. Place the carriage on a sheet of paper to prevent ink stains. Installing the Carriage Unit Engage the carriage with the timing belt. If the carriage is insufficiently engaged with the timing belt, the movement of the carriage becomes disordered, resulting in problems such as a disproportionately scaled or blurred printed image.
Page 147 Carriage Unit • Incorrect engagement (likely to cause a malfunction) The belt protrudes from the tip of the engaged part [A]. Lock the springs on both sides of the carriage. Route the 2 FFCs through the 2 cable guides at the back of the carriage.
Page 148 4. Replacement and Adjustment • If the FFCs snag in the middle of insertion, it helps to route them through with a piece of thick paper [A]. Connect the 2 FFCs to the connector. To prevent the FFCs from becoming too slack, pull them to the left.
Page 149: Lock The Carriage
Carriage Unit Then pull the FFCs to the right to take up the slack, and attach the FFC holder [A]. Attach the carriage top cover. Lock the Carriage Make sure the carriage is locked before re-attaching the machine covers. Turn the screwdriver [A] counter-clockwise to rotate the triangle. Stop rotating when the triangle is at the lock position [B].
Page 150: After Replacing The Carriage Unit
4. Replacement and Adjustment After Replacing the Carriage Unit With the machine OFF, open the front right cover. • The front right cover must be open before you switch the machine on. • With the front right cover open, the printer will not perform auto maintenance (this can waste ink).
Page 151 Carriage Unit Select "Config. Page">[#Enter] Confirm that all the settings have been initialized. Press [Escape] until you see the "Ready" message. This completes the carriage replacement procedure. Switch the machine off.
Page 152: Print Head Cleaning And Adjustment
4. Replacement and Adjustment Print Head Cleaning and Adjustment You can see the image adjustment features in the “Maintenance” menu of the machine operation panel. Preparing for Test Printing Place a A4 size piece of printing media [A] onto the cassette, and then fix the 4 corners with tape.
Page 153: Nozzle Check
Print Head Cleaning and Adjustment • [A]: Fix correctly (the printing media not raised). • [B]: Not fix correctly (the printing media is raised). Attach the cassette to the printer. Make sure the machine is ready to print. Nozzle Check Do this procedure to print the Nozzle Check test pattern.
Page 154: Color Demo Print
4. Replacement and Adjustment Examine the Nozzle Check pattern for broken lines or white patches. The first sample below is normal, the second sample shows white patches. Normal Pattern Abnormal Pattern Color Demo Print The color demo (Test Print) is printed from the printer operation panel to demonstrate the color quality of the printer.
Page 155: Print Head Cleaning
Print Head Cleaning and Adjustment Print Head Cleaning If the ink cartridge is empty, replace it instead of doing print head cleaning. After an ink cartridge is replaced, a print head cleaning will be done automatically. • Print head cleaning consumes ink. Do this procedure only if you see a problem in the Nozzle Check test pattern.
Page 156: Print Head Flushing
4. Replacement and Adjustment Prepare for test printing. (page 150 "Preparing for Test Printing") Print another Nozzle Check test pattern and check the result. If the Nozzle Check test pattern is normal, the procedure is finished. -or- If there is still a problem in the Nozzle Check pattern, repeat this procedure and print another Nozzle Check pattern.
Page 157: Head Position
Print Head Cleaning and Adjustment Head Position Adjusts the print head. Do this procedure if printed lines are vertically misaligned or printed colors are blurred. To check adjustment values, print test patterns applying "Thick, Standard", "T-shirt Fine", "T-shirt Speed", "T-shirt Vivid" settings. If there are several lines in the test pattern, check the adjustment values for each line, and adjust the print head positions.
Page 158 4. Replacement and Adjustment 4. If you still cannot determine the adjustment value, locate the square that is between adjacent squares whose lines form a symmetry. Adjacent squares can be one or two places either side (at positions ±1 or ±2). This illustration indicates an adjustment value that is set to "-1". •...
Page 159: Registration
Print Head Cleaning and Adjustment Select "Adjustment" and press [#Enter]. Select the same setting selected for "Pr. Test Pattern" in step 4 and press [#Enter]. Select the letter of the line that contains the best pattern noted in step 7 and press [#Enter].
Page 160 4. Replacement and Adjustment Hold the corner of the folded sheet in front of a light and look at the cross-pattern overlapping the single vertical line below. Determine the 1st adjustment for the "Read Direction". • The adjustment value in the "Read Direction" is the difference between the single vertical line and vertical line of the cross.
Page 161: Cleaning
Cleaning Cleaning The responsibility of the service technician is limited because this machine is adjusted for optimum performance at the factory before it is shipped. There are no parts that require scheduled maintenance or replacement. However, the service technician should do the procedures in this section when a service call is requested. Here is a summary of the procedures in this section.
Page 162: Horizontal Encoder Sensor Cleaning
4. Replacement and Adjustment Horizontal Encoder Sensor Cleaning This section explains how to clean the encoder sensor when you replace the horizontal encoder strip. • To clean the horizontal encoder strip, be sure to use the following service parts. • Horizontal encoder strip for cleaning (made of plastic): Part No. J0253531 •...
Page 163: Preparation
Cleaning Example image of horizontal white lines Preparation Remove the old horizontal encoder strip (page 92 "Horizontal Encoder Strip"). Prepare a new horizontal encoder strip (made of plastic). • The horizontal encoder strip used for cleaning is made of plastic. The horizontal encoder strip that is actually attached is made of metal.
Page 164: Cleaning
4. Replacement and Adjustment Paste 2 cleaning felts [A] on both sides of the strip prepared in Step 4 [B] at the center. • There are double-sided adhesive tapes [C] at both ends of each cleaning felt • Make sure that the cleaning felts are straightened. Cleaning Dampen the felts with alcohol.
Page 165: Clean Internals
Cleaning Holding the felt against the front or rear part of the sensor's recess, move the strip back and forth to wipe off the stain. [A] Machine's front [B] Machine's rear [C] Cleaning felt • Wipe each of the front and rear parts back and forth a few times. •...
Page 166 4. Replacement and Adjustment • When cleaning the interior, a large amount of waste fluid is generated. Moreover, when cleaning fails, a new ink cartridge or ink collector unit may be required due to additional ink consumption or waste fluid generation. Clean the interior only if you do not use the machine for three months or longer.
Page 167 Cleaning Remove the new cleaning cartridge from the box. Open the right front cover. Take out the ink cartridges. While taking out the cartridges, be sure to hold the machine firmly so that it does not move. Check the cartridges' orientation, and then install them carefully. Close the right front cover.
Page 168: When Cleaning Of The Interior Fails
4. Replacement and Adjustment Press the [ ] or [ /Menu] key to display [Execute], and then press the [#Enter] key. < Clean Internal > Execute Press the [#Enter] key. Press # to start Clean Internals Insert Cleaning Cartridge Cleaning of the interior will start. It takes 16 minutes to clean the interior. When "Cleaning finish Restart machine"...
Page 169 Cleaning • If the ink collector unit is full during cleaning, a message may appear. If the message "Cleaning finish Restart machine" appears after the cleaning operation, cleaning is successfully completed. • After cleaning the interior, the machine can be stored for approximately one and half years within the period of the product life cycle.
Page 170: Adjusting The Height Of The Cassette Manually
4. Replacement and Adjustment Adjusting the Height of the Cassette manually Even though a similar item is described in "Notes for Users" (J088-6648), read this section that it contains the latest information. • If you enter a negative value as the height value, the height position sensor in the machine may react.
Page 171 Adjusting the Height of the Cassette manually When the distance between the print head and the fabric is suitable, the printed image is satisfactory as shown in the figure. Press the [ /Menu] key. Press the [ ] or [ /Menu] key to display [Maintenance], and then press the [#Enter] key. Press the [ ] or [ /Menu] key to display [Height Adjust], and then press the [#Enter] key.
Page 172: Refurbishing
4. Replacement and Adjustment Refurbishing Clean the Machine These are general guidelines for cleaning and maintenance. Item Action External Covers Clean with a damp cloth. Right Ink Sump Clean with a damp cloth. Ink Collection Tank Replace then reset the counter with SP3-008-003...
Page 173: System Maintenance Reference
5. System Maintenance Reference Service Mode and Engine Maintenance Mode There are two modes for service in this machine: • Service Mode. This mode is menu driven and includes important items for some adjustments as well as other important functions such as displaying the firmware version number, clearing the memory, printing reports, and so on.
Page 174 5. System Maintenance Reference If you changed a setting the machine may switch off. Press [Power] to switch the machine on again. This enables the new setting(s). These items are available on the Service Menu. Item Function Bit Switch Bit switches 1 to 8. (Explained in detail below.)
Page 175 Service Mode and Engine Maintenance Mode Item Function • Regist Status Displays whether it is a device subject to @Remote Service. • Letter Number Inputs the request number for using @Remote Service. • Confirm Execute Displays the request number sent from @Remote Service. •...
Page 176 5. System Maintenance Reference Item Function • Initialize Sys Clears all SP code settings are restores their default settings. Reset Settings • Clear Counters Clears all counters. Prints the Service Summary. The service summary lists information Service Summary about the current status of the machine. For more details, see Section 4.
Page 177: Engine Maintenance (Sp) Mode
Service Mode and Engine Maintenance Mode Engine Maintenance (SP) Mode Entering/Exiting SP Mode To enter SP Mode Enter the Service Mode. SYSTEM Ver. nnn Service Menu /Menu] or [ ]> "Engine Maint."> [#Enter]. • Engine Maint. allows changing the settings of individual SP codes •...
Page 178 5. System Maintenance Reference Enter the Service Mode. SYSTEM Ver. 0.08 Service Menu /Menu] or [ ]> "Engine Maint."> [#Enter] SP No. 1000000 "1" is entered at the first digit. Press [#Enter] to move the cursor to the 2nd digit. Press [#Enter] twice to confirm the entry of "0"...
Page 179: Bit Switch Settings
Service Mode and Engine Maintenance Mode [#Enter] To save the setting. SP No. 1001003 [Escape]> "Engine Maint." /Menu] or [ ]> "End"> [#Enter]. The machine returns to standby mode. -or- If you changed a setting, the machine may switch off. Press [Power] to switch the machine on again.
Page 180 5. System Maintenance Reference Function Default Details Not Used Counter menu display This is a GW specification. for charge on printer 0: Does not print. use, printing enabled 1: Prints after coverage counted up. Not Used Not Used Not Used Counter Display Switches the counter display on/off.
Page 181 Service Mode and Engine Maintenance Mode Function Default Details Not Used Fix or Cancel USB A function to prevent recognition as a new device Serial No. with Plug&Play when connecting a Als/ Pro(DOM) substitute machine. 0: Keeps the serial No. as an NV value 1: Fixes the serial No.
Page 182: Sp Mode Service Tables
5. System Maintenance Reference SP Mode Service Tables SP Table Key Notation What It Means [range/default/step/units] Example: [-127 to +128/4.5/1/0.1 mm]. -127 to +128 Range Default Screen increments 0.1 mm Unit change for every screen increment. Here is a summary of common terms and abbreviations used in the SP code descriptions. Term What It Means Denotes “Design or Factory Use”.
Page 183: Sp1-Xxx (Feed)
SP Mode Service Tables SP1-XXX (Feed) SP No. SP Name [Min to Max/Init./Step/Unit] 1-001-001 FDLEN:F [-1481620 to 1481620/0/1/0.1mm] 1-001-002 FDLEN:U [-1481620 to 1481620/0/1/0.1mm] 1-001-003 FDLEN:OFFSET [-128 to 127/0/1/0.1mm] 1-001-004 REG:FD1:NORM:F Not Used 1-001-005 REG:FD1:NORM:U Not Used 1-001-006 REG:FD:GLOS:F Not Used 1-001-007 REG:FD:GLOS:U Not Used 1-001-008 REG:FD2:NORM:F...
Page 184 5. System Maintenance Reference SP No. SP Name [Min to Max/Init./Step/Unit] 1-002-005 REG:TR2:NORM:U Not Used 1-002-006 REG:TR3:NORM:F Not Used 1-002-007 REG:TR3:NORM:U Not Used 1-002-008 REG:MAN:NORM:F [-128 to 127/8/1/0.1mm] 1-002-009 REG:MAN:NORM:U [-128 to 127/0/1/0.1mm] 1-002-010 REG:TR1:GROS:F Not Used 1-002-011 REG:TR1:GROS:U Not Used 1-002-012 REG:TR2:GROS:F Not Used 1-002-013 REG:TR2:GROS:U...
Page 185 SP Mode Service Tables SP No. SP Name [Min to Max/Init./Step/Unit] 1-010-011 CHG:W1:EDGE:10 Not Used 1-010-012 CHG:W1:MIDL:10 Not Used 1-010-013 CHG:W1:EDGE:11 Not Used 1-010-014 CHG:W1:MIDL:11 Not Used 1-010-015 CHG:W1:EDGE:12 Not Used 1-010-016 CHG:W1:MIDL:12 Not Used 1-011-001 CHG:W2:EDGE:1 Not Used 1-011-002 CHG:W2:MIDL:1 Not Used 1-011-003 CHG:W2:EDGE:2 Not Used...
Page 186: Sp2-Xxx
5. System Maintenance Reference SP No. SP Name [Min to Max/Init./Step/Unit] 1-012-004 CHG:AREA:EDGE:B Not Used 1-012-005 CHG:AREA:MIDL:F Not Used 1-012-006 CHG:AREA:MIDL:B Not Used 1-012-007 CHG:REGION Not Used SP2-XXX Not used. SP3-XXX (Process) SP No. SP Name [Min to Max/Init./Step/Unit] 3-001-001 GAP:T-shirt Fine:A:F [-128 to 127/-10/1/cnt] 3-001-002 GAP:T-shirt Fine:A:U [-128 to 127/0/1/cnt]...
Page 187 SP Mode Service Tables SP No. SP Name [Min to Max/Init./Step/Unit] 3-001-023 GAP:MJ3:B:F Not Used 3-001-024 GAP:MJ3:B:U Not Used 3-001-025 GAP:MJ3:C:F Not Used 3-001-026 GAP:MJ3:C:U Not Used 3-001-031 GAP:T-shirt Speed:A:F [-128 to 127/-10/1/cnt] 3-001-032 GAP:T-shirt Speed:A:U [-128 to 127/0/1/cnt] 3-001-033 GAP:T-shirt Speed:B:F [-128 to 127/-4/1/cnt] 3-001-034 GAP:T-shirt Speed:B:U [-128 to 127/0/1/cnt]...
Page 188 5. System Maintenance Reference SP No. SP Name [Min to Max/Init./Step/Unit] 3-004-006 DAC:C2 [0 to 0xff/92/1/] 3-004-007 DAC:X1 [0 to 0xff/40/1/] 3-004-008 DAC:X2 [0 to 0xff/180/1/] 3-004-009 DAC:C3 [0 to 0xff/220/1/] 3-005-001 C:INKCONSUME:T1 [0 to 0xffffff/00007734/1/] 3-005-002 C:INKCONSUME:T2 [0 to 0xffffff/00007734/1/] 3-005-003 C:INKCONSUME:T3 [0 to 0xffffff/00007734/1/] 3-005-004 C:INKCONSUME:T4...
Page 189: Sp4-Xxx
SP Mode Service Tables SP4-XXX Not used. SP5-XXX (Mode) SP No. SP Name [Min to Max/Init./Step/Unit] 5-501-001 PM Alarm Level [0 to 255/6/1/-] 5-504-001 Jam Alarm [0 to 3/3/1/-] 5-507-003 Ink S/A Set [0 to 1/0/1/-] 5-507-006 WasteInk S/A Set [0 to 1/0/1/-] 5-507-021 Supply Display [0 to 1/1/1/-]...
Page 190 5. System Maintenance Reference SP No. SP Name [Min to Max/Init./Step/Unit] 5-804-002 PL0TTER SW1 [0 to 0xff/0/1/] 5-804-003 PL0TTER SW2 [0 to 0xff/0/1/] 5-804-004 INPUT:SENSCHK1 [0 to 0xffff/0/1/] 5-804-005 INPUT:SENSCHK2 [0 to 0xffff/0/1/] 5-804-006 INPUT CHK HTEMP [0x80000000 to 0x7fffffff/240/1/0.1deg] 5-804-007 INPUT CHK HUTMP [0x80000000 to 0x7fffffff/245/1/0.1deg] 5-804-008 INPUT CHK HUMI...
Page 191 SP Mode Service Tables SP No. SP Name [Min to Max/Init./Step/Unit] 5-812-003 Supply Tel No. [0 to 0/0/0/-] 5-816-002 Exec CE Call [0 to 1/0/1/-] 5-816-003 Function Flag [0 to 1/0/1/-] 5-816-021 RCG-C Registed [0 to 1/0/1/-] 5-816-022 RCG Reg. State [0 to 2/0/1/-] 5-816-025 GW URL [0 to 0/0/0/-]...
Page 192 5. System Maintenance Reference SP No. SP Name [Min to Max/Init./Step/Unit] 5-816-060 Valid Adv.Notice [1552000 to 2592000/2592000/1/min] 5-816-061 CertExpireTiming [0 to 4294967295/0/1/-] 5-816-062 Use Proxy [0 to 1/0/1/-] 5-816-063 Proxy Host [0 to 0/0/1/-] 5-816-064 Proxy PortNumber [0 to 65535/0/1/-] 5-816-065 Proxy User Name [0 to 0/0/0/-] 5-816-066 Proxy Password...
Page 193: Sp6-Xxx
SP Mode Service Tables SP No. SP Name [Min to Max/Init./Step/Unit] 5-816-203 Confirm Execute [0 to 1/0/1/-] 5-816-204 Confirm Result [0 to 255/0/1/-] 5-816-205 Confirm Place [0 to 0/0/0/-] 5-816-206 Register Execute [0 to 1/0/1/-] 5-816-207 Register Result [0 to 255/0/1/-] 5-816-208 Error Code [-2147483647 to 2147483647/0/1/-] 5-816-209 Instl Clear...
Page 194 5. System Maintenance Reference SP No. SP Name [Min to Max/Init./Step/Unit] 7-002-006 USER RF CNT:H2 [0 to 0xffff/0/1/times] 7-002-009 AOFL CNT:S:H1 [0 to 0xff/0/1/times] 7-002-010 AOFL CNT:S:H2 [0 to 0xff/0/1/times] 7-002-013 AOFL CNT:I:H1 [0 to 0xff/0/1/times] 7-002-014 AOFL CNT:I:H2 [0 to 0xff/0/1/times] 7-002-017 AOFL CNT:P:I:H1 [0 to 0xff/0/1/times] 7-002-018 AOFL CNT:P:I:H2...
Page 195 SP Mode Service Tables SP No. SP Name [Min to Max/Init./Step/Unit] 7-002-055 AIRLEAKCHK:TH [0 to 0xff/0/1/] 7-002-056 AIRLEAKCHK:TIM [0x80000000 to 0x7fffffff/0000151922/1/] 7-002-057 AIRLEAKCHKCNT:H1 [0 to 0xff/1/1/times] 7-002-058 AIRLEAKCHKCNT:H2 [0 to 0xff/1/1/times] 7-002-061 ACL CNT:P:H1 [0 to 0xffff/0/1/times] 7-002-062 ACL CNT:P:H2 [0 to 0xffff/0/1/times] 7-002-065 ACL CNT:B:H1 [0 to 0xffff/0/1/times]...
Page 196 5. System Maintenance Reference SP No. SP Name [Min to Max/Init./Step/Unit] 7-002-096 AOFL CNT:TM:H2 [0 to 0xff/0/1/times] 7-003-001 WASTE CNT:R:FULL [0 to 0xffffffff/0015929202/1/nl] 7-003-002 WASTE CNT:RF:FUL [0 to 0xffffffff/0001378538/1/nl] 7-003-003 MIST CNT:T1 [0 to 0xffffffff/0/1/nl] 7-003-004 MIST CNT:T2 [0 to 0xffffffff/0/1/nl] 7-003-005 MIST CNT:T3 [0 to 0xffffffff/0/1/nl] 7-003-006 MIST CNT:T4...
Page 197 SP Mode Service Tables SP No. SP Name [Min to Max/Init./Step/Unit] 7-009-001 HUMI:DIFF POS:H1 [0 to 0xffff/522/1/] 7-009-002 HUMI:DIFF POS:H2 [0 to 0xffff/522/1/] 7-010-001 HTEMP:FIN MNT:H1 [0 to 0xff/024/1/deg] 7-010-002 HTEMP:FIN MNT:H2 [0 to 0xff/024/1/deg] 7-011-001 PURGE INKCNT:CAP [0 to 0xffffffff/0/1/] 7-012-001 PURG CNT:C:H1 [0 to 0xff/0/1/times] 7-012-002 PURG CNT:C:H2...
Page 198 5. System Maintenance Reference SP No. SP Name [Min to Max/Init./Step/Unit] 7-014-005 SC CODE3 [0 to 0xffff/0/1/] 7-014-006 SC CODE4 [0 to 0xffff/0/1/] 7-014-007 SC CODE5 [0 to 0xffff/0/1/] 7-014-008 SC COUNT1 [0 to 0xffffffff/4/1/] 7-014-009 SC COUNT2 [0 to 0xffffffff/0/1/] 7-014-010 SC COUNT3 [0 to 0xffffffff/0/1/] 7-014-011 SC COUNT4...
Page 199 SP Mode Service Tables SP No. SP Name [Min to Max/Init./Step/Unit] 7-014-030 JAM COUNT8 [0 to 0xffffffff/0/1/] 7-014-031 JAM COUNT9 [0 to 0xffffffff/0/1/] 7-014-032 JAM COUNT10 [0 to 0xffffffff/0/1/] 7-014-033 FILL PROGRESS1 [0 to 0xffffffff/0/1/] 7-014-034 FILL PROGRESS2 [0 to 0xffffffff/0/1/] 7-014-035 FILL PROGRESS3 [0 to 0xffffffff/0/1/] 7-014-036 FILL PROGRESS4...
Page 200 5. System Maintenance Reference SP No. SP Name [Min to Max/Init./Step/Unit] 7-014-057 JAM POS2 [0 to 0xff/0/1/] 7-014-058 JAM POS3 [0 to 0xff/0/1/] 7-014-059 JAM POS4 [0 to 0xff/0/1/] 7-014-060 JAM POS5 [0 to 0xff/0/1/] 7-014-061 JAM POS6 [0 to 0xff/0/1/] 7-014-062 JAM POS7 [0 to 0xff/0/1/] 7-014-063 JAM POS8...
Page 201: Sp8-Xxx
SP Mode Service Tables SP No. SP Name [Min to Max/Init./Step/Unit] 7-015-023 PTMOUT CNT:T1 [0 to 0xff/0/1/times] 7-015-024 PTMOUT CNT:T2 [0 to 0xff/0/1/times] 7-015-025 PTMOUT CNT:T3 [0 to 0xff/0/1/times] 7-015-026 PTMOUT CNT:T4 [0 to 0xff/0/1/times] 7-015-029 PMNT CNT [0 to 0xff/0/1/times] 7-016-001 EMERG:START Not Used 7-016-002 EMERG:STP:FLG...
Page 202 5. System Maintenance Reference SP No. SP Name [Min to Max/Init./Step/Unit] 9-001-004 HTEMP:L:RVCR [0 to 0xff/0/1/1deg] 9-001-005 HTEMP:L:JUDG [0 to 0xff/0/1/1deg] 9-001-006 HTEMP:L:STOP [0 to 0xff/0/1/1deg] 9-001-007 ETEMP:H:STOP [0 to 0xff/0/1/1deg] 9-001-008 ETEMP:H:JUDG [0 to 0xff/0/1/1deg] 9-001-009 ETEMP:H:RCVR [0 to 0xff/0/1/1deg] 9-001-010 ETEMP:L:RCVR [0 to 0xff/0/1/1deg] 9-001-011 ETEMP:L:JUDG...
Page 203: Status Reports
Status Reports Status Reports Four reports can be printed to tell you what you know to need about the machine for setting and servicing. This section shows you how to print these reports: • Page Counter • Config. List List (System Summary ) •...
Page 204: Page Counter
5. System Maintenance Reference Item Report Name Paper Input Config. List Service Summary Printer Log Service Summary Serial No. Page Counter Service Menu Service Summary System Config. List Service Summary System Reference Config. List Service Summary 1. Page Counter The counter lists the number of prints. The print totals do not include the number of test patterns that have been printed.
Page 205: Config. List (System Summary)
Status Reports • Total Full Color. The total number of sheets printed in color. • Total Mono Color. The total number of sheets printed in monochrome. /Menu]> "Counter"> [#Enter]> "Show Counter" /Menu] or [ ]> "Print"> [#Enter]>"Press # Key"> [#Enter] [Start]>...
Page 206: Service Summary
5. System Maintenance Reference Prepare for test printing. ( page 150 "Preparing for Test Printing") /Menu]> "Counter"> [ ] or [ /Menu]> "List/Test Print". [#Enter]> "Config. Page"> [#Enter]> "Processing…" [Start]> "Processing…" 3. Service Summary Enter the Service Menu. [#Enter]> "Bit Switch"> [ ] or [ /Menu]>...
Page 207 Status Reports To print the Engine Summary Chart: Prepare for test printing.( page 150 "Preparing for Test Printing") • The report is about 7 pages long. Enter the Service Menu. SYSTEM Ver. nnn Service Menu /Menu]> "Engine Maint." SP No. 5990002 Using [ ] or [...
Page 208 5. System Maintenance Reference [#Enter]. [#Enter] > "Processing…". [Start]> "Processing…". • Wait for the report to print (it does not start immediately). • Printing requires about 2 min. Exit the Service Menu, and switch the machine off. [Power] to switch the machine on. Here is a brief summary of what is listed in the Engine Summary Chart.
Page 209 Status Reports Meaning Meaning Cassette Carriage HP Sensor Maintenance HP Sensor (Rear) Cassette Carriage HP Sensor Front Right Cover Switch (Front) Sensor 2: Input Sensors (2 of 2) The status of these sensors are also displayed with SP5-804-005. Meaning USB Connection Detection GJ10 Option Detection Jam Wheel Cover Switch Not Used...
Page 210 5. System Maintenance Reference Meaning Meaning C Ink Cartridge New Not Used C Ink Cartridge Refill M Ink Cartridge Set M Ink Cartridge New...
Page 211: Firmware Updates
Firmware Updates Firmware Updates Operating Environment and Other Requirements If the machine is connected to computers by network peer-to-peer or directly via a single USB cable, successful updates are guaranteed. Supported Operating Systems (as of July, 2017) • Supported operating systems may increase in the future. •...
Page 212: Update Cautions
5. System Maintenance Reference • Microsoft® Windows Server® 2008 R2 Foundation • Microsoft® Windows Server® 2008 R2 Standard • Microsoft® Windows Server® 2008 R2 Enterprise • Microsoft® Windows Server® 2008 R2 Datacenter • Microsoft® Windows Server® 2008 R2 for Itanium-based Systems •...
Page 213: Preparation
Firmware Updates Click [Change when the computer sleeps]. Make sure [Put the computer to sleep] is set to "Never". Caution 2 During updates, make sure the machine's power is not turned off and the network or USB cable remains connected. Also, during updates, do not print any jobs or run applications that use the printer driver or Status Monitor.
Page 214: Firmware Update (Bidirectional-Enabled)
5. System Maintenance Reference Firmware Update (Bidirectional-Enabled) Double-click [Ri100Haokanp1 _VX.XX_g_upd.exe] to start the update. VX.XX represents the version. Select [English], and then click [OK]. The following screen appears. Check the displayed details, and then click [Next >].
Page 215 Firmware Updates Select the machine name, and then click [Next >]. Check that the system version for [Update data] is later than the system version for [Printer], and then click [Next >]. • The following screen is an example. The versions that actually appear may be different. Click [OK].
Page 216: Firmware Update (Bidirectional-Disabled)
5. System Maintenance Reference After updating, check the version, and then click [Finish]. Update is complete. • The following screen is an example. The versions that actually appear may be different. Firmware Update (Bidirectional-Disabled) • To update the firmware when bidirectional communication is disabled, read "page 210 "Update Cautions"", and then check the following: •...
Page 217: How To Update The Firmware When Bidirectional Communication Is Disabled
Firmware Updates Press the [ ] or [ /Menu] key to display [List/Test Print], and then press the [#Enter] key. Press the [ ] or [ /Menu] key to display [List/Test Print], and then press the [#Enter] key. The System Summary is printed. Check the version number under "System Version".
Page 218 5. System Maintenance Reference Select the machine name, and then click [Next >]. After checking the following, click [OK]. • A functional machine has been selected. • The machine is not offline. • The machine is available and not currently inactive. •...
Page 219 Firmware Updates Updating starts. Check the update progress displayed on the LCD of the machine’s control panel. The progress of the update is displayed on the LCD of the machine’s control panel in the following order. When the "Ready" message appears, the machine is ready to print. After the update, check that the new firmware version is displayed.
Page 220 5. System Maintenance Reference...
Page 221: Troubleshooting
6. Troubleshooting Image Problems Basic Check Points and Specifications Work environment Is there a problem at the printer location? • Make sure that the printer is level. Place the printer in a location where it will not be subject to shaking or excessive force. •...
Page 222 6. Troubleshooting Check that the thickness of the garment is within the following range when printing: • A4 (standard)/A5 (option) cassette 0 mm - 4 mm • Multi tray (option): 0 mm - 32 mm • The values above do not guarantee that printing can be performed. Note that when values, which include sagging or raising from when setting the media, exceed the upper limit, automatic height detection cannot be performed.
Page 223: Problems And Solutions
Image Problems If not, update the firmware to the latest version. Problems and Solutions White lines, horizontal banding 1. Are nozzles clogged? Print out the nozzle check pattern and check if any of the nozzles are clogged. If there is a blockage, start the cleaning procedure for the print head(s) in question.
Page 224 6. Troubleshooting 1. No action Due to print head failure, the machine needs to be swapped. It cannot be repaired. Replace the carriage unit. Vertical lines, vertical banding 1. Are all adjustments correct? Check and adjust the head position. 2. If none of the above work The machine needs to be repaired.
Page 225 Image Problems 1. Is the distance between the print heads and the garment too large? • Stretch out any wrinkles and flatten the garment to be printed. • Perform maintenance (clean the print heads). • Adjust the height of the tray. 2.
Page 226 6. Troubleshooting 1. Is the distance between the print heads and the garment too large? • Stretch out any wrinkles and flatten the garment to be printed. • Perform maintenance (clean the print heads). • Adjust the height of the tray. 2.
Page 227 Image Problems 1. Is the distance between the print heads and the garment too large? • Stretch out any wrinkles and flatten the garment to be printed. • Perform maintenance (clean the print heads). • Adjust the height of the tray. 2.
Page 228 6. Troubleshooting 1. Are the ink nozzles clogged? Print out the nozzle check pattern and check if any of the nozzles are clogged. If there is a blockage, perform the cleaning procedure on the print head(s) in question. If any of the lattice patterns show ink mixing (e.g., yellow ink appears on the lattice pattern for black), perform cleaning on the print head for that lattice pattern.
Page 229 Image Problems 1. Is the distance between the print heads and the garment too large? • Stretch out any wrinkles and flatten the garment to be printed. • Perform maintenance (clean the print heads). • Adjust the height of the tray. 2.
Page 230 6. Troubleshooting 1. Is the ink cartridge empty, or has the printer job been canceled? • Check the amount of ink remaining. • Confirm whether [Cancel] was pressed. This is possible from the PC in cases where the Ink End condition has stopped the print job.
Page 231: Error Codes
Error Codes Error Codes Operation Panel Display Messages follow a priority in keeping the operator informed about the status of the machine. • The LCD [A] and Alert LED [B] are used to indicate errors. • If two or more status messages are issued at the same time, the message with the highest priority is displayed first.
Page 232 6. Troubleshooting Error Type Description Main Error Warning Condition The machine can print, but a warning is • Left ink sump near full issued to the operator because the • Ink collector unit near full machine will stop printing if the •...
Page 233: Operation Panel Messages
Error Codes Error Type Description Main Error Breakdown or An abnormal condition exists indicating See the "Error Code" table. failure error (SC) a breakdown that prevents the machine from printing. After the cause of the problem has been removed, the machine must be cycled off/on to restore normal operation.
Page 234 6. Troubleshooting Message Action Loading Ink... / WAIT! N Ink being filled. minutes "N" indicates time required for this operation. Do not touch any keys during the operation. Maintenance in Process… Print head cleaning or flushing is in progress. Wait for print head maintenance to finish.
Page 235 Indepdnt.ink set / diminish print quality. Always use new Replace Ink Crtg Ricoh ink cartridges specifically --or-- designed for use with these machines. Indepdnt.ink set / Press # to continue Ink Collector is not The replaceable ink collector Set the ink collector unit correctly.
Page 236 6. Troubleshooting Message Causes Action Open Front Ink cartridge is empty. Replace the empty cartridge with a new Cover / Replace one. Ink Crtg Open Front Ink cartridge is not installed. Set the ink cartridge for this machine Cover / Reset Or, the ink cartridge is correctly.
Page 237: Service Call Conditions
Error Codes Message Causes Action Temp. alert The machine is too hot or Wait until "Ready" appears on the cold at start-up. display. Please wait... Top Cover is open The top cover is open. Close the top cover. close it to / restart machine /Power Off On Used Ink Collect...
Page 238: Service Call Code Tables
6. Troubleshooting How to clear the SC SC call/alarm for customer Pattern Display/Description code support The SC code does not appear on the control Only the logging is Occurrence => Logging count panel and the machine counted. and alarm count remains accessible.
Page 239 Error Codes Pattern Error Name / Detection Criteria / Major Cause / Solution Failure to form negative pressure in the maintenance unit (while assessing the negative pressure in the tank) 20200 1. Turn the main power switch off and then back on. 2.
Page 240 6. Troubleshooting Pattern Error Name / Detection Criteria / Major Cause / Solution Failure to form negative pressure in the maintenance unit (air leak) (Tank 3 error) 20213 1. Turn the main power switch off and then back on. 2. Replace the carriage unit. Pattern Error Name / Detection Criteria / Major Cause / Solution Failure to form negative pressure in the maintenance unit (air leak) (Tank 4...
Page 241 Error Codes Pattern Error Name / Detection Criteria / Major Cause / Solution Failure to form negative pressure in the maintenance unit (nozzle/filter clogging (Tank 2 error) or insufficient suction) This may occur when the maintenance unit is not cleaned. 20222 1.
Page 242 6. Troubleshooting Pattern Error Name / Detection Criteria / Major Cause / Solution Failure to form negative pressure in the maintenance unit (nozzle/filter clogging or insufficient suction) This may occur when the maintenance unit is not cleaned. 20230 1. Turn the main power switch off and then back on. 2.
Page 243 Error Codes Pattern Error Name / Detection Criteria / Major Cause / Solution Failure to form negative pressure in the maintenance unit (failure to release air (due to ink intrusion, etc.)) (Tank 3 error) 20243 1. Turn the main power switch off and then back on. 2.
Page 244 6. Troubleshooting Pattern Error Name / Detection Criteria / Major Cause / Solution Failure to form negative pressure in the maintenance unit (misalignment (failure to detect by the feeler) / occasional failure to release air) (Tank 2 error) 20252 1. Turn the main power switch off and then back on. 2.
Page 245 Error Codes Pattern Error Name / Detection Criteria / Major Cause / Solution Failure to form negative pressure in the maintenance unit (misalignment (failure to detect by the feeler) / occasional failure to release air) (Tank 4 error) 20254 1. Turn the main power switch off and then back on. 2.
Page 246 6. Troubleshooting Pattern Error Name / Detection Criteria / Major Cause / Solution Failure to form negative pressure in the ink supply unit (air leak) (Tank 2 error) 20312 1. Turn the main power switch off and then back on. 2.
Page 247 Error Codes Pattern Error Name / Detection Criteria / Major Cause / Solution Failure to form negative pressure in the ink supply unit (failure to release air (due to ink intrusion, etc.)) (Tank 2 error) 20322 1. Turn the main power switch off and then back on. 2.
Page 248 6. Troubleshooting Pattern Error Name / Detection Criteria / Major Cause / Solution Failure to form negative pressure in the ink supply unit (failure send ink by the pump) (Tank 1 error) 20331 1. Turn the main power switch off and then back on. 2.
Page 249 Error Codes Pattern Error Name / Detection Criteria / Major Cause / Solution Failure to form negative pressure in the ink supply unit (failure send ink by the pump) (Tank 4 error) 20334 1. Turn the main power switch off and then back on. 2.
Page 250 6. Troubleshooting Pattern Error Name / Detection Criteria / Major Cause / Solution Failure to form negative pressure in the ink supply unit (misalignment (failure to detect by the feeler) / occasional failure to release air) (Tank 3 error) 20353 1.
Page 251 Error Codes Pattern Error Name / Detection Criteria / Major Cause / Solution Drive motor error (error in the motor drive period) [during maintenance operation] 20501 1. Turn the main power switch off and then back on. 2. Replace the maintenance unit. 3.
Page 252 6. Troubleshooting Pattern Error Name / Detection Criteria / Major Cause / Solution Drive motor error (error in the motor drive period) [during maintenance operation] 20601 1. Turn the main power switch off and then back on. 2. Replace the ink supply unit. 3.
Page 253 Error Codes Pattern Error Name / Detection Criteria / Major Cause / Solution Drive motor error (error in the motor drive period) [during air release] 20701 1. Turn the main power switch off and then back on. 2. Replace the ink supply unit 3.
Page 254 6. Troubleshooting Pattern Error Name / Detection Criteria / Major Cause / Solution Horizontal encoder error The horizontal encoder strip is not attached correctly. Deformation or twisting of the horizontal encoder strip. 21000 Failure of the horizontal encoder strip Failure of the horizontal motor 1.
Page 255 Error Codes Pattern Error Name / Detection Criteria / Major Cause / Solution Air sensor error Failure of the air sensor Ink suction cannot be executed. 28000 This may occur if the maintenance unit is not cleaned. 1. Turn the main power switch off and then back on. 2.
Page 256 6. Troubleshooting Pattern Error Name / Detection Criteria / Major Cause / Solution Ink supply timeout error (Tank 1 error) • Air purge is not successful. • Failure of the pins of the air sensor • The feeler of the ink level sensor cannot be scanned properly (print heads position error) •...
Page 257 Error Codes Pattern Error Name / Detection Criteria / Major Cause / Solution Ink supply timeout error (Tank 2 error) • Air purge is not successful. • Failure of the pins of the air sensor • The feeler of the ink level sensor cannot be scanned properly (print heads position error) •...
Page 258 6. Troubleshooting Pattern Error Name / Detection Criteria / Major Cause / Solution Ink supply timeout error (Tank 3 error) • Air purge is not successful. • Failure of the pins of the air sensor • The feeler of the ink level sensor cannot be scanned properly (print heads position error) •...
Page 259 Error Codes Pattern Error Name / Detection Criteria / Major Cause / Solution Ink supply timeout error (Tank 4 error) • Air purge is not successful. • Failure of the pins of the air sensor • The feeler of the ink level sensor cannot be scanned properly (print heads position error) •...
Page 260 6. Troubleshooting Pattern Error Name / Detection Criteria / Major Cause / Solution Air detection frequency error (Print Head 1 error) 28221 Deterioration of the head tank seal (slow leak) 1. Turn the main power switch off and then back on. 2.
Page 261 Error Codes Pattern Error Name / Detection Criteria / Major Cause / Solution Auto washing error • Auto washing failed due to an ink supply timeout error. • When Auto washing is executed when there are air bubbles in the head tank (When Auto washing is executed within 24 hours after power-on).
Page 262 6. Troubleshooting Pattern Error Name / Detection Criteria / Major Cause / Solution Air release error Air purge detection switch error Air release lever error 29500 1. Turn the main power switch off and then back on. 2. Remove the foreign object. 3.
Page 263 Error Codes Pattern Error Name / Detection Criteria / Major Cause / Solution Cassette carriage HP sensor (front) error • Cassette carriage HP sensor (front) error • Cassette did not reach the target position within the designated time. 52100 1. Turn the main power switch off and then back on. 2.
Page 264 6. Troubleshooting Pattern Error Name / Detection Criteria / Major Cause / Solution Lift Tray HP Sensor Error • Failure of the lift tray HP sensor • Cassette did not reach the expected position. 1. Turn the main power switch off and then back on. 52400 2.
Page 265 Error Codes Pattern Error Name / Detection Criteria / Major Cause / Solution Humidity sensor error 57300 Temperature/humidity sensor is defective. Temperature/humidity sensor connector dropout (bad connection) 1. Turn the main power switch off and then back on. Pattern Error Name / Detection Criteria / Major Cause / Solution Thermal sensor error 57301 Temperature/humidity sensor is defective...
Page 266 6. Troubleshooting Pattern Error Name / Detection Criteria / Major Cause / Solution 37V power detection timeout The machine cannot detect 37V power from the power supply within a designated time. CTL board is defective. PSU is defective. 58000 1. Turn the main power switch off and then back on. 2.
Page 267 Error Codes Pattern Error Name / Detection Criteria / Major Cause / Solution Thermal error in the DRV circuit 93200 Thermistor for DRV is defective. Fan is defective. 1. Turn the main power switch off and then back on. Pattern Error Name / Detection Criteria / Major Cause / Solution HRB fuse blown Recovery not possible...
Page 268: Jam Codes
6. Troubleshooting Pattern Error Name / Detection Criteria / Major Cause / Solution The maximum number of garments that can be printed by the prototype control board has been exceeded. 93500 1. Turn the main power switch off and then back on. Jam Codes Depending on the garment jam location, the branch number (-xx) is displayed to identify the jam location more precisely.
Page 269: Jammed Garment Location
Error Codes Message Garment Misfeed Press the Tray key to remove the tray from the machine and then remove the garment from the tray. Ensure that the garment is set on the tray correctly. If you cannot remove the tray, then turn the machine off and then back on again.
Page 270: Status Monitor Messages
6. Troubleshooting Status Monitor Messages Cannot recover error page(s) Depending on the printing result, resolve the error using any of the following procedures: If Nothing is Printed If the cassette is not automatically ejected, press the [Tray] key and move the cassette stand to the front.
Page 271 Error Codes 2. Open and close them. Maintenance Failed Head cleaning, head flushing, or other maintenance operations have failed. Run the maintenance again after clearing the error. You can clear a maintenance error as follows: • The printer receives another print job. •...
Page 272 6. Troubleshooting Out of Printable Temperature Range • Room too cold or too warm? 1. Printer must be located where the temperature range is 10 to 45°C (50 to 113°F) 2. Turn the printer off and allow it to cool. Note: If humidity is higher than 54%, the high end of the temperature range will be lower.
Page 273 Error Codes Used Ink Collector Unit A used ink collector unit has been installed. Remove and replace it with a new one. Network Interface Error An error in the Ethernet port network function has occurred. Turn the machine off, and then turn it on again.
Page 274 6. Troubleshooting...
Page 275: Detailed Description
7. Detailed Description Electrical Components Parts Layout Part Name Part Name Registration Sensor Operation Panel Unit CTL Board Maintenance HP Sensor Cooling Fan Height Sensor (IN) Horizontal Motor ID Chip (Ink Collector Unit) Height Sensor (Out) Top Cover Switch Interlock Switch Temperature/Humidity Sensor –...
Page 276 7. Detailed Description Part Name Part Name Ink Level Sensor Relay Board Air Purge Detection Switch Drive Motor Wireless LAN Board Maintenance Encoder Sensor Drive Switching Motor ID Chip (Ink Cartridge) Maintenance CAM Sensor Front Light Cover Switch – –...
Page 277: Electrical Component Summary
Electrical Components Part Name Part Name Cassette Carriage HP Sensor (Rear) Lift Tray HP Sensor Vertical Encoder Sensor Lift Motor Cassette Carriage HP Sensor (Front) Cassette Size Sensor Lift Board Vertical Encoder Motor Electrical Component Summary Component Function Motors Cooling Fan Mounted next to the interface port on the left part of the machine.
Page 278 7. Detailed Description Component Function Horizontal Motor Mounted on the left side of the printer, drives forward and reverse to control the timing belt that moves the carriage left and right during printing. The operation of the motor is controlled by the horizontal encoder sensor (a long film strip) mounted behind the carriage.
Page 279 Electrical Components Component Function ID Chip (Y) The ID chip of the yellow ink cartridge. ID Chip (M) The ID chip of the magenta ink cartridge. ID Chip (C) The ID chip of the cyan ink cartridge. ID Chip (K) The ID chip of the black ink cartridge.
Page 280 7. Detailed Description Component Function Registration Sensor Attached to the left side of the carriage. As the carriage moves from side to side during printing. The registration sensor performs two important functions for print control: 1) It detects the leading edge of the printing media and 2) it detects the width of the printing media when the carriage and sensor pass horizontally over the vertical edge of the printing media as it feeds.
Page 281 Electrical Components Component Function Temperature/ Located inside the printer near the transport belt. The Humidity Sensor temperature/humidity sensor constantly measures temperature and humidity around the transport belt. The printer uses these readings to adjust the amount of charge applied to the areas of the belt that contact the leading edge, center, and trailing edge of the printing media .
Page 282 7. Detailed Description Component Function Lift Tray HP Sensor Located inside the cassette carriage, it detects the home position in the vertical direction of the lift tray. Maintenance Encoder Mounted on the bottom of the drive switching module. This Sensor sensor controls the speed and period of rotation of the drive motor (DC motor).
Page 283: Print Heads
Print Heads Print Heads The basic mechanisms that supply ink from the ink cartridges to the print heads are identical for all printer models. Print Head Configurations The machine have two print head units with two print head ink tanks on each unit (see above). Print Heads Nozzles Nozzles/Color...
Page 284 7. Detailed Description Description Air Sensors x4 Feelers x4 Head Tanks x4 Filter Units x2 Print Heads x 2 * Head 1 (Bk, C), Head 2 (M,Y) Pumps x4 Ink Cartridges x4 When a request to supply ink is received, the drive switching motor turns the gear of the drive switching module to the position for supplying ink, and ink is supplied by the drive motor.
Page 285: Cassette/Cassette Carriage Movement
Cassette/Cassette Carriage Movement Cassette/Cassette Carriage Movement Basic Operation The cassette is mounted on the cassette carriage via the cassette stand. • Back-and-forth movement of the cassette (cassette carriage): This is effected by the vertical motor [A] via the timing belt [B]. The range of movement is controlled by the Cassette Carriage HP Sensor (front [C], rear [D]).
Page 286: Initialization When Turning On Power (Preparation For Mounting Cassette)
7. Detailed Description Initialization when Turning on Power (Preparation for Mounting Cassette) When you turn the power on, the vertical motor [A] starts and moves the cassette carriage [C] to the position at the front of the machine where the cassette can be attached and detached (initial position). The position where the cassette can be attached and detached is detected by the Cassette Carriage HP Sensor [B] (front).
Page 287: Detecting Height (Unevenness Due To Wrinkles And Bulges) Of Printing Media
Cassette/Cassette Carriage Movement Detecting Height (Unevenness due to Wrinkles and Bulges) of Printing Media 1. If you press the START button with the cassette attached, the vertical motor starts and moves the cassette to the rear. The vertical motor stops moving the cassette when the center part of the cassette reaches the height sensor [A].
Page 288: Printing
7. Detailed Description 4. After Step 3, press the START button. The height is automatically detected again. Printing If the height detection result does not indicate an error, printing starts. Printing is carried out as follows: 1. The carriage, while moving from right to left as seen from the position of the front cover, ejects ink to print in the main scanning direction.
Page 289 MEMO...
Page 290 MEMO...

Ricoh Haokan-P1T Field Service Manual

Important Safety Notices

Conventions Used in this Manual

Product Information

Specifications

Overview

Installation

Preparation

Using the Operation Panel

Installation

Important Information

Preventive Maintenance

PM Table

Replacement and Adjustment

Before Replacing Parts

Covers

Ink Collector Unit

Maintenance Unit, Right Ink Sump

Encoders

Boards

Motors

Fan

Sensors, Switches

Carriage Unit

Print Head Cleaning and Adjustment

Cleaning

Adjusting the Height of the Cassette Manually

Refurbishing

System Maintenance Reference

Service Mode and Engine Maintenance Mode

SP Mode Service Tables

Status Reports

Firmware Updates

Troubleshooting

Image Problems

Error Codes

Detailed Description

Electrical Components

Print Heads

Cassette/Cassette Carriage Movement

Quick Links

Need help?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Ricoh Haokan-P1T

Summary of Contents for Ricoh Haokan-P1T