HP 200 Series Hardware Support Document page 78

70
Replacement Parts
ID PROMS. When replacing the processor board, BE SURE to remove the
10 PROM from it and
install it on the replacement board. The 10 PROM (part number 09817 -80001) is ordered through
normal channels, that is, the repair order or Hot-Line to CPC for the Customer Engineer and HP
Order Processing for customers. Here is the procedure for ordering replacement 10 PROMs:
l. On-site Customer Engineer determines that an
10 PROM has failed and hot-lines the PROM
from CPC. The hot-line order must include:
a. The Model Number
b. The serial number
c.
The CE's name
2. CPC orders the PROM from the supplying division.
3. The supplying division programs the PROM using the serial and Model number information
supplied.
4. The supplying division ships the programmed PROM to the field office.
5. The Customer Engineer installs the PROM in the computer.