Troubleshooting - Sony CDX-R3350 Operating Instructions Manual

Troubleshooting

The following checklist will help you remedy
problems you may encounter with your unit.
Before going through the checklist below, check
the connection and operating procedures.
General
No power is being supplied to the unit.
• Check the connection. If everything is in order,
check the fuse.
• If the unit is turned off and the display
disappears, it cannot be operated with the
remote commander.
t Turn on the unit.
The power aerial does not extend.
The power aerial does not have a relay box.
No sound.
• The volume is too low.
• The ATT function is activated, or the Telephone
ATT function (when the interface cable of a car
telephone is connected to the ATT lead) is
activated.
• The position of the fader control (FAD) is not
set for a 2-speaker system.
• The CD changer is incompatible with the disc
format (MP3/ATRAC CD)
t Play back with a Sony MP3 compatible CD
changer, or this unit.
No beep sound.
• The beep sound is cancelled (page 11).
• An optional power amplifier is connected and
you are not using the built-in amplifier.
The contents of the memory have been
erased.
• The RESET button has been pressed.
t Store again into the memory.
• The power connecting lead or battery has been
disconnected.
• The power connecting lead is not connected
properly.
Stored stations and correct time are erased.
The fuse has blown.
Makes noise when the position of the
ignition key is switched.
The leads are not matched correctly with the
car's accessory power connector.
The display disappears from/does not
appear in the display window.
• The dimmer is set "DIM-ON"(page 11).
• The display disappears if you press and hold
(OFF).
t Press and hold (OFF) again until the
display appears.
• The connectors are dirty (page 15).
* CDX-R3350C only
.
*
*
CD/MD playback
The disc is automatically ejected.
The disc has trouble.
t Check the following;
The disc cannot be loaded.
• Another disc is already loaded.
• The disc has been forcibly inserted upside
down or in the wrong way.
The disc does not playback.
• Defective or dirty disc.
• The CD-Rs/CD-RWs are not for audio use
(page 14).
MP3 files cannot be played back.
The disc is incompatible with the MP3 format
and version (page 14).
MP3 files take longer to play back than
others.
The following discs take a longer time to start
playback.
– a disc recorded with a complicated tree
structure.
– a disc recorded in Multi Session.
– a disc to which data can be added.
The ATRAC CD cannot play.
• The disc is not created by authorized software,
such as SonicStage or SonicStage Simple
Burner.
• Tracks that are not included in the group cannot
be played.
The display items do not scroll.
• For discs with very many characters, those may
not scroll.
• "A.SCRL" is set to off.
t Press (SCRL) on the card remote
commander or set "A.SCRL-ON"
(page 11).
The sound skips.
• Installation is not correct.
t Install the unit at an angle of less than
45° in a sturdy part of the car.
• Defective or dirty disc.
The operation buttons do not function.
The disc will not eject.
Press the RESET button (page 4).
* CDX-R3350C only
continue to next page t
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