Sony DSC-P71 Operating Instructions (primary manual) Operating Instructions Manual page 86

Computers
Symptom
You do not know the OS of
your computer.
You cannot install the
USB driver.
Your personal computer
does not recognize your
camera.
You cannot copy images.
The image cannot be
played back on a
computer.
86
Cause
—
—
• The camera is turned off.
• The battery level is too low.
• You are not using the supplied USB cable.
• The USB cable is not connected securely.
• [USB CONNECT] is set to [PTP] in the SET UP
settings.
• The USB connectors on your personal computer
are connected to other equipment besides the
keyboard, the mouse, and your camera.
• The USB driver is not installed.
• Your computer does not properly recognize the
device because you connected the camera and
your computer with the USB cable before you
installed the "USB Driver" from the supplied
CD-ROM.
• The camera is not correctly connected to your
computer.
• The copy procedure differs depending on your
OS.
—
—
—
Solution
p Check "Recommended computer environment" (page 44).
p In Windows 2000, log on as Administrators (page 45).
p Turn on the camera (page 20).
p Use the AC power adaptor (not supplied) (page 19).
p Use the supplied USB cable (page 47).
p Disconnect the USB cable, and connect it again securely. Make
sure that "USB MODE" is displayed on the LCD screen
(page 47).
p Set it to [NORMAL] (pages 55, 98).
p Disconnect the USB cables except for those connected to the
keyboard, the mouse, and your camera.
p Install the USB driver (page 45).
p Delete the erroneously recognized device from your computer,
then install the USB driver (pages 45, 49).
p Connect the camera and your computer correctly using the USB
cable.
p Follow the copy procedure that your OS suggests (pages 48, 49,
54).
p If you are using the "PIXELA ImageMixer for Sony" software,
click on HELP.
p If you are using the "PIXELA ImageMixer for Sony" software,
click on HELP.
p Consult the computer or software manufacturer.