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Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
Problem
The hob or cooking
zones will not switch
on.
A smell and vapours are
given off when the new
appliance is being used.
After the hob has been
switched on appears
in the timer display for a
few seconds.
flashes in the timer
display and the hob
switches off
automatically.
Cause and remedy
There is no power to the hob.
Check whether the mains fuse has tripped.
Contact an electrician or Miele Service (for the
minimum fuse rating, see data plate).
There may be a technical fault.
Disconnect the appliance from the mains
electricity supply for approx. 1 minute by
– tripping the relevant mains fuse or screwing the
fuse out completely, or
– switching off at the residual current device.
If, after resetting the trip switch in the mains fuse
box or the residual current current device, the
appliance will still not turn on, contact a qualified
electrician or Miele Service.
The metal components have a protective coating
which when heated for the first time will give off a
slight smell and possibly some vapours. The smell
and any vapours given off do not indicate a faulty
connection or appliance and they are not harmful to
health.
The system lock or safety lock is activated.
Deactivate the system lock or safety lock (see
"System lock / Safety lock").
One or more of the sensor controls are covered, e.g.
by finger contact, food boiling over or an object.
Clean off any dirt and/or remove the object (see
"Safety switch-off").
Problem solving guide
47
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