Remote Control Issues - Samsung Q900RB Series E-Manual

The problem
The connected device is
not displayed.

Remote Control Issues

When the remote control isn't working, these steps may help resolve the problem.
The problem
The remote control does not
work.
The remote control
batteries run out quickly.
Check whether the device supports Anynet+.
Check whether the HDMI cable is properly connected.
Go to Anynet+ (HDMI-CEC)
• Settings
Scan for Anynet+ devices again.
Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the device is
connected to your TV with an HDMI cable. Some HDMI cables may not support Anynet+.
If the connection is terminated because there has been a power failure or the HDMI cable has
been disconnected, please scan for the device again.
The connection between the Samsung Smart Remote and the TV may be lost.
Point the Samsung Smart Remote at the front of the TV, and then press and hold the
buttons simultaneously for 3 seconds or more.
Also, if the remote control is not working or slow, the batteries might be low or dead. If this
is the case, replace the batteries. Alkaline batteries are recommended for longer battery life.
The batteries may be consumed quickly if the remote control is used very frequently or the
Voice Wake-up function is turned on.
You can extend the battery life by turning off the
• Explore Now
Try this!
and see if Anynet+ (HDMI-CEC)
General External Device Manager
Try this!
Settings Voice Wake-up
- 143 -
has been set to On.
Anynet+ (HDMI-CEC)
Voice Wake-up function.
and