Sony HANDYCAM SR38E User Manual page 44

The camcorder is not recognized by the
computer.
Disconnect devices from the USB jack of the

computer other than the keyboard, mouse,
and your camcorder.
Disconnect the USB cable from the computer

and your camcorder, and restart the computer,
then connect the computer and your
camcorder again in the proper order.
Self-diagnosis display/Warning
indicators
If indicators appear on the LCD screen,
check the following.
If the problem persists even after you
have tried to fix a couple of times, contact
your Sony dealer or local authorized Sony
service facility.
C:04:
The battery pack is not an "InfoLITHIUM"

battery pack (H series). Use an
"InfoLITHIUM" battery pack (H series)
(p. 10).
Connect the DC plug of the AC Adaptor to the

DC IN jack of your camcorder securely (p. 10).
C:13: / C:32:
Remove the power source. Reconnect it and

operate your camcorder again.
E:20: / E:31: / E:61: / E:62:
/ E:91: / E:94:
Your camcorder needs to be repaired. Contact

your Sony dealer or local authorized Sony
service facility. Inform them of the 5-digit
code, which starts from "E. "
101-0001
When the indicator flashes slowly, the file is

damaged or unreadable.
44
The hard disk of your camcorder is full. Delete

unnecessary images on the hard disk (p. 34).
An error may have occurred with the hard

disk drive in your camcorder.

Battery power is low.

The temperature of your camcorder is getting

high. Turn off your camcorder and leave it in
a cool place.
The temperature of your camcorder is low.

Make the camcorder warm.
No "Memory Stick PRO Duo" media is

inserted (p. 36).
When the indicator flashes, there is not

enough free space for recording images. Delete
unnecessary images (p. 34), or format the
"Memory Stick PRO Duo" media (p. 34) after
storing the images on other media.
The Image Database File is damaged. Check

the Image Database File by touching
(HOME)  (MANAGE MEDIA) 
[REPAIR IMG.DB F.]  recording media.
The "Memory Stick PRO Duo" media is

damaged. Format the "Memory Stick PRO
Duo" media with your camcorder (p. 34).
Incompatible "Memory Stick Duo" media is

inserted (p. 36).