Troubleshooting - Sony Handycam DCR-SR65 Handbook

Troubleshooting

Troubleshooting
If you run into any problems using your
camcorder, use the following table to
troubleshoot the problem. If the problem
persists, disconnect the power source and
contact your Sony dealer.
Overall operations/Easy Handycam

operation/Remote Commander ............. 76
Batteries/Power sources ........................... 77

LCD screen ................................................ 78

"Memory Stick PRO Duo" ...................... 78

Recording................................................... 78

Playing back .............................................. 80

Editing images on your camcorder ........ 81

Dubbing/Connecting to other devices

..................................................................... 81
Functions that cannot be used

simultaneously .......................................... 81
Notes before sending your camcorder for
repair
Your camcorder may require initializing

or changing the current hard disk of the
camcorder, depending on the problem. In this
case, the data stored on the hard disk will be
deleted. Be sure to save the data on the hard
disk (p. 36) on other media (backup) before
sending your camcorder for repair. We will not
compensate you for any loss of hard disk data.
During repair, we may check a minimum

amount of data stored on the hard disk in order
to investigate the problem. However, your Sony
dealer will neither copy nor retain your data.
Overall operations/Easy Handycam
operation/Remote Commander
The power does not turn on.
Attach a charged battery pack to the

camcorder (p. 13).
Connect the plug of the AC Adaptor to the

wall outlet (wall socket) (p. 13).
Set the camcorder onto the Handycam

Station securely (DCR-SR65/SR85) (p. 13).
76
The camcorder does not operate even
when the power is set to on.
It takes a few seconds for your camcorder

to be ready to shoot after the power is
turned on. This is not a malfunction.
Disconnect the AC Adaptor from the wall

outlet (wall socket) or remove the battery
pack, then reconnect it after about 1
minute. If the functions still do not work,
press RESET (p. 97) using a sharp-pointed
object. (If you press RESET, all settings,
including the clock setting, are reset.)
The temperature of your camcorder is

extremely high. Turn off your camcorder
and leave it for a while in a cool place.
The temperature of your camcorder is

extremely low. Turn off the camcorder
and take it to a warm place. Leave the
camcorder there for a while, then turn on
the camcorder.
Buttons do not work.
During Easy Handycam operation, the

following buttons/functions are not
available.
(back light) button (p. 28)

Playback zoom (p. 32)

To turn on and off the LCD backlight

(Pressing and holding DISP/BATT INFO
for a few seconds) (p. 19)
The (OPTION) button is not
displayed.
The OPTION MENU cannot be used

during Easy Handycam operation.
The menu settings have changed
automatically.
During Easy Handycam operation, nearly

all the menu items will be automatically set
to the default settings.
During Easy Handycam operation, some

menu items are fixed as follows.
[REC MODE]: [SP]

[DATA CODE]: [DATE/TIME]
