Troubleshooting - Sony Handycam DCR-VX2100 Operating Instructions Manual

Troubleshooting

If you run into any problem using your camcorder, use the following table to
troubleshoot the problem. If the problem persists, disconnect the power source and
contact your Sony dealer or local authorized Sony service facility. If "C:ss:ss"
appears on the LCD screen, display window or in the viewfinder, the self-diagnosis
display function has worked. See page 154.
In the recording mode
Symptom
START/STOP does not
operate.
The power goes off.
The image on the viewfinder
screen is not clear.
The SteadyShot function
does not work.
The autofocusing function
does not work.
The fader function does not
work.
A vertical band appears
when you shoot a subject
such as lights or a candle
flame against a dark
background.
Vertical streaks appear
when you shoot a very
bright subject.
148
Cause and/or Corrective Actions
•The POWER switch is not set to CAMERA.
c Set it to CAMERA. (p. 16)
•The tape has run out.
c Rewind the tape or insert a new one. (p. 15, 30)
•The write-protect tab on the cassette is set to SAVE.
c Use a new tape or slide the tab. (p. 15)
•The tape is stuck to the drum (moisture condensation).
c Remove the cassette and leave your camcorder for at least
one hour to acclimatize. (p. 158)
•While being operated in CAMERA mode, your camcorder
has been in the standby mode for more than five minutes.
c Set the POWER switch to OFF (CHG) and then to
CAMERA again. (p. 17)
•The battery pack is dead or nearly dead.
c Install a charged battery pack. (p. 9, 10)
•The viewfinder lens is not adjusted.
c Adjust the viewfinder lens. (p. 20)
•STEADYSHOT is set to OFF in the menu settings.
c Set it to ON. (p. 109)
•The camcorder is in manual focus mode.
c Turn to auto focus mode. (p. 59)
•Shooting conditions are not suitable for autofocus.
c Adjust focus manually. (p. 59)
•The digital effect function is working.
c Cancel it. (p. 41)
•The contrast between the subject and background is too
high. This is not a malfunction.
•This is called the smear phenomenon. This is not a
malfunction.