Troubleshooting; Types Of Trouble And How To Correct Trouble - Sony Handycam DCR-PC101E Operating Instructions Manual

— Troubleshooting —
English

Types of trouble and how to correct trouble

If you run into any problem using your camcorder, use the following table to troubleshoot the
problem. If the problem persists, disconnect the power source and contact your Sony dealer. If
"C:ss:ss" appears on the screen, the self-diagnosis display function has activated. See page 269.
In recording
Symptom
START/STOP does not operate.
The power goes off.
You cannot record still images on a
"Memory Stick" when you set the
POWER switch to CAMERA.
Tape photo recording does not work.
The image on the viewfinder screen
is not clear.
The SteadyShot function does not
work.
The autofocusing function does not
work.
The picture does not appear in the
viewfinder.
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.
A vertical band appears when you
shoot a very bright subject.
Some tiny spots in white, red, blue or
green appear on the screen.
262
Cause and/or Corrective Actions
• The POWER switch is not set to CAMERA.
c Set it to CAMERA (p. 34).
• The tape has run out.
c Rewind the tape or insert a new one (p. 31, 56).
• The write-protect tab is set to expose the red mark.
c Use a new cassette or slide the tab (p. 31).
• The tape is stuck to the drum (moisture condensation).
c Remove the cassette and leave your camcorder for at least
one hour to acclimatize (p. 291).
• While being operated in CAMERA, your camcorder has been in
tape recording standby for more than five minutes.
c Set the POWER switch to OFF (CHARGE) and then to
CAMERA.
• The battery pack is dead or nearly dead.
c Install a fully charged battery pack.
• PHOTO REC is set to TAPE in the menu settings.
c Set it to MEMORY (p. 247).
• PHOTO REC is set to MEMORY in the menu settings.
c Set it to TAPE (p. 247).
• Viewfinder is not extended to the end.
c Pull out the viewfinder (p. 39).
• The viewfinder lens is not adjusted.
c Adjust the viewfinder lens (p. 39).
• STEADYSHOT is set to OFF in the menu settings.
c Set it to ON (p. 247).
• The setting is the manual focus.
c Press FOCUS to set to the autofocus (p. 85).
• Shooting conditions are not suitable for autofocus.
c Adjust to focus manually (p. 85).
• The LCD panel is open.
c Close the LCD panel (p. 37).
• The contrast between the subject and background is too high.
This is not a malfunction.
• This is not a malfunction.
• SLOW SHTR, Super NightShot or Colour Slow Shutter is
activated. This is not a malfunction.