Motorola Moto G7 Play Manual page 212

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Fix a problem : App issues
2.
Clear the
cache
3.
Check
for
updates
4.
Use
safe mode
If the camera works correctly in safe mode, a third-party app is probably causing the issue.
5.
If you're storing photos/videos on your SD card,
photos without getting the error. If so, replace the SD card with a new card. Make sure the
new card is certified A1 and has a fast write speed.
Error: Camera busy
This error can occur if you use the camera in one app and then switch to another app that
requires permission to access the camera.
After each troubleshooting step, check to see if the issue is fixed:
1.
Turn your phone off and then on again.
2.
Check which apps have
Settings
> Apps & notifications > App permissions > Camera
Review the list of the apps on your phone that request camera access and remove access
for apps that look suspicious or that you don't use.
3.
Clear the
cache and data
Error: Trash is full
If you're getting messages about the trash being full:
1.
Open
the Photos app.
2.
Touch
> Trash.
3.
Touch > Empty trash.
for the Camera app.
to your Camera app.
to see if apps you installed are causing the issue and uninstall as needed.
permission
for the Camera app.
remove
to access the camera.
the card and see if you can take
203

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