There is no sound or the sound is not
, Check that all the connecting cables are
securely connected (page 10).
, Switch the input selector on your AV
amplifier (receiver) so that the audio signals
of the player are output from your AV
, If the audio signal does not come through
the DIGITAL OUT (OPTICAL/
COAXIAL)/HDMI OUT jack, check the
audio settings (page 20).
, For HDMI connections, try the following:
Turn the player off and on again.
the connected equipment off and on again.
Disconnect and then reconnect the HDMI
, For HDMI connections, if the player is
connected to a TV through an AV amplifier
(receiver), try connecting the HDMI cable
directly to the TV. Refer also to the
instruction manual supplied with the AV
, The HDMI OUT jack is connected to a DVI
device (DVI jacks do not accept audio
, The device connected to the HDMI OUT
jack does not support the audio format of
the player. Check the audio settings
The HD Audio (Dolby Digital Plus, Dolby
TrueHD, DTS-HD High Resolution Audio,
and DTS-HD Master Audio) is not output
, Set "BD Audio MIX Setting" to "Off" in
the "Audio Settings" setup (page 20).
, Check that the connected AV amplifier
(receiver) is compatible with each HD
The interactive audio is not output.
, Set "BD Audio MIX Setting" to "On" in the
"Audio Settings" setup (page 20).
The disc does not play.
, The disc is dirty or skewed.
, The disc is upside down. Insert the disc with
the playback side facing down.
, The disc has a format that cannot be played
back by this player (page 29).
, The player cannot play a recorded disc that
is not correctly finalised.
, The region code on the BD or DVD does
not match the player.
The player does not detect a USB device
connected to the player.
, Make sure that the USB device is securely
connected to the USB jack.
, Check if the USB device or a cable is
, Check if the USB device is on.
, If the USB device is connected via a USB
hub, connect the USB device directly to the
BRAVIA Internet Video
The picture/sound is poor/certain
programmes display a loss of detail,
especially during fast-motion or dark
, Picture/sound quality may be poor
depending on Internet content providers.
, Picture/sound quality may be improved by
changing the connection speed. We
recommend the connection speed of at least
2.5 Mbps for standard definition video
(10 Mbps for high definition video).
, Not all videos will contain sound.
The picture is small.
, Press M to zoom in.