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Information
54
Troubleshooting
If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
Power
The power does not turn on.
, Check that the mains lead is connected
securely.
, It takes a short while before the player turns
on.
The message "A new software version has
been found on the network. Perform
update under "Network Update."" appears
on the screen when turning the player on.
, See "Network Update" (page 40) to update
the player to a newer software version.
Disc
The disc does not play.
, The disc is dirty.
, The disc is upside down. Insert the disc with
the playback side facing down.
, The disc is skewed.
, You are attempting to play a disc with a
format that cannot be played back by this
player (page 60).
, The region code on the BD or DVD does
not match the player.
, The player cannot play a recorded disc that
is not correctly finalised (page 60).
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