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Socket Digital Phone Card for Data-Capable Mobile Phone User Manual

For data-capable mobile phones
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Digital Phone Card™ for
Data-Capable Mobile Phones
CompactFlash Card with data cable and PC Card
adapter for connecting mobile phones to:
•
Mobile Computers Based on Windows CE v3.0
(i.e., Pocket PC, Pocket PC 2002 and HPC 2000)
•
Mobile Computers Based on Windows CE v2.11
(i.e., Palm-size PC, Handheld PC and Handheld PC Pro)
•
Casio Cassiopeia BE-300 Pocket Manager
• Windows 9x/Me/2000/XP notebooks
• Apple PowerBooks with MacOS 8.5.1 - 9.2.1
User's Guide

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Summary of Contents for Socket Digital Phone Card for Data-Capable Mobile Phone

  • Page 1 Digital Phone Card™ for Data-Capable Mobile Phones CompactFlash Card with data cable and PC Card adapter for connecting mobile phones to: • Mobile Computers Based on Windows CE v3.0 (i.e., Pocket PC, Pocket PC 2002 and HPC 2000) • Mobile Computers Based on Windows CE v2.11 (i.e., Palm-size PC, Handheld PC and Handheld PC Pro) •...

  • Page 2: How This Manual Is Organized

    How this Manual is Organized This manual is designed to help you install and operate the Socket Digital Phone Card. Chapter 1, Introduction, describes key features of the DPC and identifies package contents. Chapter 2, Preliminary Setup, shows Steps 1-4 for setup for all mobile computer categories.

  • Page 3: Table Of Contents

    CHAPTER 1 INTRODUCTION Overview Working Wirelessly with the DPC Contents of the Connection Kit Installation Steps Summary CHAPTER 2 PRELIMINARY SETUP STEP 1: Register the Card STEP 2: Activate Mobile Phone Data Service STEP 3: Network Information Form STEP 4: Uninstall Old Socket DPC Software CHAPTER 3 WINDOWS CE SETUP STEP 5: Install the Software STEP 6: Insert the Card and Attach the Phone...
  • Page 4 STEP 8: Make A Data Call APPENDIX A SPECIFICATIONS APPENDIX B HINTS AND TIPS Choosing the Right Applications Using Multiple Modems APPENDIX C TROUBLESHOOTING APPENDIX D ISP RESOURCES APPENDIX E TECHNICAL SUPPORT LIMITED WARRANTY COPYRIGHT NOTICE REGULATORY COMPLIANCE 2 | TABLE OF CONTENTS...

  • Page 5: Chapter 1 Introduction

    Chapter 1 Introduction Overview The Socket Digital Phone Card (DPC) allows you to connect your data-capable mobile phone to a Windows– based mobile computer or Apple PowerBook. Now you can check email, browse the web, connect to your office network and synchronize files— all wirelessly! When you use the Digital Phone Card, you don’t need a modem, because your data-capable mobile phone simulates one.

  • Page 6: Working Wirelessly With The Dpc

    Working Wirelessly with the DPC Wireless Web Browsing If you have a web browser on your mobile computer (e.g., Pocket Internet Explorer, Netscape, etc.), you can use the DPC to browse the Internet anytime anywhere within your mobile phone’s coverage area. Simply use the DPC to wirelessly connect to your office network or Internet Service Provider (ISP), open your web browser, then surf the Internet! Wireless Email...

  • Page 7: Contents Of The Connection Kit

    Contents of the Connection Kit The Socket Digital Phone Card for Pocket PCs package includes: • A Socket Digital Phone Card (CompactFlash card Type I) with permanently attached data cable, customized for specific mobile phones • The Socket Digital Phone Card Installation CD •...

  • Page 8: Installation Steps Summary

    Installation Steps Summary Setting up the DPC begins similarly for all mobile computer types, but ends differently for different mobile computer types. To set up the DPC, first begin in Chapter 2, Preliminary Setup, which includes instructions similar for all mobile computer categories. After completing preliminary setup, finish setup by proceeding to the appropriate chapter for your mobile computer.
  • Page 9 Setup for Windows 9x/Me/2000/XP STEP 1: Register your card. STEP 2: Activate data services for your mobile phone. STEP 3: Complete the Network Information Form. STEP 4: Uninstall old Socket DPC software. STEP 5: Insert the installation CD. STEP 6: Insert the card and attach the phone. STEP 7: Install the software.

  • Page 10: Chapter 2 Preliminary Setup

    Chapter 2 Preliminary Setup This chapter explains the first four steps of DPC setup, which are done similarly for all mobile computer categories. After completing the steps covered in this chapter, complete DPC setup by going to the chapter designated for your specific mobile computer category. The four steps covered in this chapter include: •...

  • Page 11: Step 3: Network Information Form

    STEP 3: Network Information Form Contact your office network administrator or Internet Service Provider (ISP) for the information below. If you plan to use ISP services offered by your mobile phone carrier, contact your carrier. For a text-only version you can email, go to the Docs folder on the installation CD or visit: www.socketcom.com/pdf/dpcform.txt 1.

  • Page 12: Step 4: Uninstall Old Socket Dpc Software

    STEP 4: Uninstall Old Socket DPC Software Windows only! Delete any old Socket DPC software you may have previously installed on your mobile computer. Refer to the README on the installation CD for uninstall procedures. This step is NOT needed for the Casio BE-300 or Apple PowerBooks. 10 | CHAPTER 2: PRELIMINARY SETUP...

  • Page 13: Chapter 3 Windows Ce Setup

    Chapter 3 Windows CE Setup This chapter explains Steps 5-8 for a variety of mobile computers based on Windows CE. Before starting Steps 5-8, be sure to complete Steps 1-4, covered in Chapter 2, Preliminary Setup. Because the interface for different Windows CE-based mobile computers varies, some parts of this chapter will be divided into sections based on Windows CE device type.

  • Page 14: Step 5: Install The Software

    STEP 5: Install the Software Important! If you have an HP Jornada 500 series Pocket PC, the software drivers are pre-installed! Go ahead and insert the card! For any other Windows CE-based mobile computer, follow these steps BEFORE inserting the DPC: 1.
  • Page 15 ! IF YOUR DEFAULT WEB BROWSER IS NETSCAPE, DO NOT run the SETUP.HTM file on Netscape, because it will not work properly. Instead, choose either of two options: OPTION ONE: Use Internet Explorer to run the SETUP.HTM file. (a) In the Internet Explorer screen, click File | Open. (b) In the Open screen, type X:\SETUP.HTM (Replace X with your CD drive letter.) Open screen from Internet Explorer 5.5...

  • Page 16: Step 6: Insert The Card And Attach The Phone

    STEP 6: Insert the Card and Attach the Phone Insert the DPC into the mobile computer, with the card’s purple label on top. If using a PC Card slot, use a PC Card adapter. Then attach the free end of the DPC cable to the data port of the phone, typically located on the bottom or side of the phone.

  • Page 17: Step 7: Set Up Remote Networking

    STEP 7: Set up Remote Networking You will need your completed Network Information Form for this step. Remote Networking for Pocket PC Devices This section primarily shows Pocket PC 2002 screens. Pocket PCs will have functionally equivalent screens except where otherwise noted. 1.
  • Page 18 3. In the Make New Connection screen, enter a name for the connection. In the Select a modem field, select Socket DPC Connection. Make sure the Baud Rate is set to 19200 bps. Make New Connection screen 4. Tap on Advanced… Do NOT change the default settings in Port Settings. •...
  • Page 19 6. In the next screen, enter the dial-up number and tap Next. Spaces or dashes are not required within the phone number. Phone number screen 7. In the next screen, uncheck Wait for dial tone before dialing. Tap Finish. Dialing settings screen 8.
  • Page 20 Remote Networking for Palm-size and Handheld PC Devices This section primarily shows Handheld PC screens. Palm-size PCs, HPC 2000s, and pen tablets will have functionally equivalent screens. Any significant differences will be noted. 1. Palm-size PC: Go to Start | Programs | Communications | Connections | Make New Connection.
  • Page 21 7. In the TCP/IP Settings screen, follow your Network Information Form to enter settings appropriate to your office network or ISP. • If using DHCP, check Use server-assigned IP address. Tap OK. General TCP/IP Settings screen • If NOT using DHCP, uncheck Use server-assigned IP address. Enter your mobile computer IP address in the IP address field, and tap on the Name Servers tab to enter DNS and/or WINS addresses.

  • Page 22: Step 8: Make A Data Call

    STEP 8: Make a Data Call Preliminary Checklist 1. Is the card properly inserted into your mobile computer, and is the cable connected securely to your mobile phone? 2. Is the phone receiving a digital signal? A the display of some phones. 3.
  • Page 23 2. Enter your User name and Password. Pocket PC: In the Dial from field, select Home. Network Log On screen 3. (Optional) For convenience, you can check the Save password box, but your password will be saved only after you start the connection. 4.
  • Page 24 7. When a screen reports that you have Connected, a connection icon will also appear in your mobile computer’s task tray: Connection status screen Ending a Data Call 1. Go to Start | Today. 2. Tap on the connection icon 3.
  • Page 25 Making a Data Call for Palm-size and Handheld PC Devices This section primarily shows Handheld PC screens. Palm-size PCs and pen tablets will have functionally equivalent screens. Any significant differences will be noted. Placing a Data Call 1. Go to Start | Programs | Communication. On some mobile computers, you may also need to click on Remote Networking.
  • Page 26 Ending a Data Call 1. Tap on the connection icon in the task tray. 2. In the status screen that appears, tap Disconnect. The task tray icon will disappear, and your mobile phone will hang up. Connection status screen 24 | CHAPTER 3: WINDOWS CE SETUP...

  • Page 27: Chapter 4 Casio Be-300 Setup

    Chapter 4 Casio BE-300 Setup This chapter explains Steps 4-6 for the Casio Cassiopeia BE-300 Pocket Manager. Before starting Steps 4-6, be sure to complete Steps 1-3, covered in Chapter 2, Preliminary Setup. You can also download condensed setup instructions for the Casio BE-300 at: www.socketcom.com/support/support_dpc.htm STEP 4: Insert the Card and Attach the Phone...

  • Page 28: Step 5: Set Up Remote Networking

    STEP 5: Set up Remote Networking You will need your completed Network Information Form for this step. 1. Go to Main | Connections. Tap on New Setting. 2. In the next screen, enter a Connection name, such as “Socket DPC.” Make sure Dial-up is selected, then tap ! 3.

  • Page 29: Step 6: Make A Data Call

    STEP 6: Make a Data Call Preliminary Checklist Is the card properly inserted into your mobile computer, and is the cable connected securely to your mobile phone? Is the phone receiving a digital signal? A the display of some phones. Is the mobile phone’s signal strength sufficient? A minimum strength of two bars is recommended, but some phones can send data with one.

  • Page 30: Chapter 5 Windows 9X/Me Setup

    Chapter 5 Windows 9x/Me Setup This chapter explains Steps 5-10 for Windows 9x/Me notebooks. Before starting Steps 5-10, be sure to complete Steps 1-4, covered in Chapter 2: Preliminary Setup. This chapter shows Windows 98 screens. Windows 95/Me screens will be formatted differently but functionally equivalent. Any significant differences will be noted.

  • Page 31: Step 7: Install The Software

    STEP 7: Install the Software 1. After you insert the DPC into your notebook for the first time, a new hardware or device driver wizard will appear. Add New Hardware Wizard 2. Follow the wizard to install the DPC drivers, inserting the installation CD and making the appropriate selection below as prompted: a.

  • Page 32: Step 8: Set Up Windows For New Modem

    STEP 8: Set up Windows for New Modem After installing the hardware and software, follow these steps to set up Windows for a standard 19200 bps modem: 1. Go to Start | Settings | Control Panel | Modems. 2. In the Modem Properties screen, click Add. Modem Properties screen 3.
  • Page 33 4. In the next screen, check Don’t detect my modem; I will select it from a list. Click Next>. Modem detection screen 5. Select Standard Modem Types from the Manufacturers menu and Standard 19200 bps Modem from the Models menu. Click Next>. Modem manufacturer and model screen 6.

  • Page 34: Step 9: Set Up Remote Networking

    STEP 9: Set up Remote Networking To set up remote networking, you will need your completed Network Information Form. 1. Windows 95/98: Go to My Computer | Dial-Up Networking | Make New Connection. Note: For later versions of Windows 98, a Welcome to Dial-Up Networking screen will appear, not Make New Connection.
  • Page 35 4. The next screen will report that you have successfully created the connection. Click Finish. If using DHCP, you are now ready to make a data call. Go to Step 7. If NOT using DHCP, then you must modify your connection’s properties to enter any necessary IP addresses.

  • Page 36: Step 10: Make A Data Call

    8. In the TCP/IP Settings screen, enter any necessary settings. Click OK. TCP/IP Settings screen When you return to the main connection properties screen, click OK. 10. Restart your machine to make sure the changes take effect. STEP 10: Make a Data Call Preliminary Checklist Is the card properly inserted into your mobile computer, and is the cable connected securely to your mobile phone?
  • Page 37 Placing a Data Call 1. In Dial-Up Networking, double-click your wireless connection: 2. A Connect To screen will appear. Enter your User Name and Password. Verify the phone number and your location. Click Connect. Connect To screen Note: If you check Save password, the information will be saved only after you click Connect.

  • Page 38: Chapter 6 Windows 2000/Xp Setup

    Chapter 6 Windows 2000/XP Setup This chapter explains Steps 5-10 for Windows 2000/XP notebooks. Before starting Steps 5-10, be sure to complete Steps 1-4, covered in Chapter 2: Preliminary Setup. This chapter primarily shows Windows XP screens. Windows 2000 will have functionally equivalent screens. Any significant differences will be noted.

  • Page 39: Step 7: Install The Software

    STEP 7: Install the Software After inserting the installation CD and the DPC, complete these steps for software installation: 1. The first time you insert the DPC, a device driver or new hardware wizard will appear. Click Next>. 2. Follow the wizard to install the DPC drivers, making the appropriate selection below as prompted: a.

  • Page 40: Step 8: Set Up Windows For A New Modem

    STEP 8: Set up Windows for a New Modem Windows 2000 — Go to Start | Settings | Control Panel | Phone and Modem Options. Windows XP — Go to Start | Control Panel | Phone and Modem Options. 2. Click on the Modems tab, then click Add… Modems screen 3.
  • Page 41 4. Select Standard Modem Types from the Manufacturers box and Standard 19200 bps Modem from the Models box. Then click Next>. Modem manufacturer and model screen 5. In the next screen, select the COM port where you inserted the DPC, then click Next>.

  • Page 42: Step 9: Set Up Remote Networking

    STEP 9: Set up Remote Networking 1. Windows 2000 — Go to My Computer | Control Panel | Network and Dial-up Connections | Make New Connection. Windows XP — Go to Start | Control Panel | Network Connections | Create a new connection. 2.
  • Page 43 b. Windows XP — • Network Connection Type: Select Connect to the Internet • Getting Ready: Select Set up my connection manually Getting Ready screen • Internet Connection: Select Connect using a dial-up modem Internet Connection screen • Select a Device: Select the standard 19200 bps modem in the COM port where you inserted the DPC.
  • Page 44 Entering TCP/IP Settings 1. Windows 2000 — After completing the wizard, you will return to the Network and Dial-up Connections screen. Right-click on the icon for your new connection. In the pop-up menu, select Properties. Windows XP — After completing the wizard, the Connect screen will appear for your new connection.

  • Page 45: Step 10: Make A Data Call

    STEP 10: Make a Data Call Preliminary Checklist Is the DPC properly inserted into the mobile computer and connected securely to the phone? Is the phone receiving a digital signal? A the display of some phones. Is the mobile phone’s signal strength sufficient? A minimum strength of two bars is recommended, but some phones can send data with one.
  • Page 46 Ending a Data Call 1. Double-click on the connection icon in the task tray. 2. In the status screen, click Disconnect. 3. The task tray icon will disappear, and your phone will hang up. 44 | CHAPTER 6: WINDOWS 2000/XP SETUP...

  • Page 47: Chapter 7 Mac Os Setup

    Chapter 7 Mac OS Setup This chapter explains Steps 4-8 for Apple PowerBooks. Before starting Steps 4-8, be sure to complete Steps 1-3, covered in Chapter 2: Preliminary Setup. For more information on configuring your PowerBook, refer to your PowerBook user manual or visit Apple's support website at: www.apple.com/support/.

  • Page 48: Step 5: Insert Cd And Launch Installer

    STEP 5: Insert CD and Launch Installer 1. Insert the installation CD into the CD drive of your notebook computer. 2. Double-click on the DPC Installer icon. STEP 6: Set up New Modem From the Desktop, go to Apple Menu | Control Panels | Modem. From the Connect via pull-down menu, select CF+ CDMA Card Rev x.

  • Page 49: Step 7: Set Up Remote Networking

    STEP 7: Set up Remote Networking Setting up remote networking for PowerBooks involves both the TCP/IP Control Panel and the Remote Access Control Panel. Before setting up remote networking, you will need your completed Network Information Form. TCP/IP Control Panel 1.
  • Page 50 Remote Access Control Panel 1. From the Desktop, go to Apple Menu | Control Panels | Remote Access. 2. Select Registered User and enter your user Name, Password and phone Number, following your Network Information Form. Then click on the Options button.

  • Page 51: Step 8: Make A Data Call

    STEP 8: Make A Data Call Preliminary Checklist Is the card properly inserted into your mobile computer, and is the cable connected securely to your mobile phone? Is the phone receiving a digital signal? A the display of some phones. Is the mobile phone’s signal strength sufficient? A minimum strength of two bars is recommended, but some phones can send data with one.
  • Page 52 Ending a Data Call From the Desktop, go to Apple Menu | Control Panels | Remote Access. Click Disconnect. Your mobile phone will hang up. Remote Access Control Panel 50 | CHAPTER 7: MAC OS SETUP...

  • Page 53: Appendix A Specifications

    Appendix A Specifications Physical Characteristics: CF I/O Card Size: 1.43 x 1.69 x 0.13 in (36.4 x 42.8 x 3.3 mm) Interconnect Cable Length: 22 in (559 mm) Power Consumption: Inactive: 0 mA (0 mW) Active (typical): 3 mA (10 mW) Interface Standards: CompactFlash Interface: CompactFlash I/O, Type I With CompactFlash-to-PC Card Adapter: PCMCIA, Type II...
  • Page 54 With CompactFlash-to-PC Card adapter: All Windows CE-based Handheld PCs and pen tablets, Windows 95/98/Me/2000/XP notebooks. All Apple PowerBooks with MacOS 8.5.1 –9.2.1 and Open Transport 2.0.3 or greater. Software Included: Socket Digital Phone Card Installation CD Compatible Applications: Windows Remote Dial-up, ActiveSync, Pocket Outlook, FTP, Telnet, AvantGO, Citrix, pcANYWHERE, BSquare applications, streaming video, etc.

  • Page 55: Appendix B Hints And Tips

    Appendix B Hints and Tips Choosing the Right Applications Not all applications are ideal for wireless networking. For example, downloading a large file wirelessly takes longer than it does over a landline phone line with a regular modem. Experiment with your applications to determine which ones work best for you wirelessly.

  • Page 56: Appendix C Troubleshooting

    Appendix C Troubleshooting SYMPTOM: • My computer does not recognize my phone and/or AT commands • I cannot place a call. POSSIBLE REASONS Your phone is not turned on. Your phone is not communicating properly with your computer. The cable between your phone and the DPC is not connected correctly.
  • Page 57 SYMPTOM: • My call fails immediately • I get CALL FAILED on my mobile phone. POSSIBLE REASONS The phone battery has died. Temporary network problems. Your service provider won’t accept low bandwidth connections. SYMPTOM: • I get disconnected in mid-session. POSSIBLE REASONS The mobile signal has faded, or you have traveled outside the...
  • Page 58 SYMPTOM: • I get a NETWORK NOT RESPONDING message on my mobile phone. POSSIBLE REASONS Your need to update your mobile account. SYMPTOM: • My computer dials but cannot connect. POSSIBLE REASONS You have multiple modems set up on your computer, and the software is configured for a modem other than the mobile phone.
  • Page 59 SYMPTOM: • I get a DISCONNECTED SIGNAL FADED message on my mobile phone. POSSIBLE REASONS You left the mobile coverage area during the call. SYMPTOM: • My mobile phone shows that the call has connected but my communications software does not. POSSIBLE REASONS The call took so long to establish that the communications software...
  • Page 60 SYMPTOM: • I cannot receive data calls. POSSIBLE REASONS The phone is not set up to receive data calls. Your communications software is not answering in time. SYMPTOM: • The data is transmitting slowly. POSSIBLE REASONS CDMA networks have a maximum connection speed of 14,400 bps.

  • Page 61: Appendix D Isp Resources

    Appendix D ISP Resources Here are a few Internet Service Providers (ISPs) that you may want to choose from to use with the Digital Phone Card. The information in this listing is subject to change without notice. For the most accurate, latest information on connecting to a specific ISP with a Pocket PC, contact the ISP directly or visit Name of ISP ISP Settings...
  • Page 62 Erols Internet DNS: 205.252.116.10 http://www.erols.com/ Alt DNS: 205.252.116.19 POP3 server: pop.erols.com SMTP mail host: smtp.erols.com Note: Add 4-6 commas after dial string if not using K56Flex. MCI WorldCom Internet DNS: 204.70.127.127 http://www.worldcom.com Alt DNS: 204.70.127.128 POP3 server: mail.internetmci.com SMTP mail host: mail.internetmci.com POP3 server: email not supported http://www.msn.com STMP mail host: email not supported...

  • Page 63: Appendix E Technical Support

    Appendix E Technical Support If you have technical problems with the Digital Phone Card, please refer to Appendix C, “Troubleshooting.” You can also visit Socket’s online forum for users to discuss technical support issues with each other at: www.socketforum.com If problems persist, feel free to contact Socket’s technical support department for help, prepared with the following information: •...

  • Page 64: Limited Warranty

    Limited Warranty Socket Communications Incorporated (Socket) warrants this product against defects in material and workmanship, under normal use and service, for the following periods from the date of purchase: Plug-in card: Lifetime (Three years if not registered) Non-removable cable: Lifetime (Three years if not registered) CompactFlash-to-PC Card adapter: 90 days Incompatibility is not a defect covered by Socket’s warranty.

  • Page 65: Limited Software Warranty

    Limited Software Warranty LIMITED WARRANTY. SOCKET warrants that the original disk or CD ROM is free from defects for 90 days from the date of delivery of the SOFTWARE. CUSTOMER REMEDIES. SOCKET’S entire liability and your exclusive remedy shall be, at SOCKET’S option, either (a) return of the price paid or (b) replacement of the SOFTWARE which does not meet SOCKET’S Limited Warranty and which is returned to SOCKET with a copy of your receipt.

  • Page 66: Copyright Notice

    January 2002 Copyright Notice Copyright © 2002 Socket Communications, Inc. All rights reserved. Socket, the Socket logo and Battery Friendly are registered trademarks of Socket Communications, Inc. Digital Phone Card is a trademark of Socket Communications, Inc. All other brand and product names are trademarks of their respective holders.

  • Page 67: Regulatory Compliance

    Regulatory Compliance The Socket Digital Phone Card is designed to be compliant with the rules and regulations in locations where they are sold and will be labeled as required. This product is type approved — users are not required to obtain license or authorization before using.

  • Page 68: Radio Frequency Interference Requirements - Canada

    Radio Frequency Interference Requirements – Canada This Class B digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la Classe B respecte toutes les exigencies du Reglement sur le Matériel Brouilleur du Canada. NOTE: To comply with FCC and Industry Canada exposure requirements, this device is approved for operations in a user’s hand when there is a distance of 20 cm or more between the device antenna and the user’s body.
  • Page 69 Printed in U.S.A.

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