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Void
The void button is used within a sale to remove one previously
entered item at a time. Void can be used either before or after
subtotal has been pressed, but must be done prior to sale
finalization.
1. After ringing in an item that needs to be removed from
the sale, press the void button.
2. Press the item button you wish to remove. You will see
the item show up on the display with a minus (-) next to
the price indicating it has been removed from the sale.
Return
(Cash sales only. For credit card returns, see Transaction Void under Manager Operations.)
The return button is used to remove an item from a sale after it
has been finalized. Use original receipt to verify items.
1. Make sure you are not in the middle of a sale
2. Press RETURN button
3. Press item button to be returned.
4. Finalize the return by pressing the CASH button.
Tax Exempt
Tax Shift (or Tax 1) will allow for tax exempt customers to
have items rung in without tax getting added. Press TAX SHIFT
after each item to remove the tax calculation at subtotal
Manager Operations
Reloading Paper
Keep paper in the printer at all times. If the register stops
functioning and the message "**WARNING** RECPT
PAPER END) is displayed, replace with a new roll of paper
making sure paper feeds from the underside of the roll. Register
will begin printing right where it left off with no data lost.
Change it when it gets low. Never pull the paper through the
printer without lifting the blue release lever first.
Transaction void
To correct over-rings or handle returns/voids charged to a credit
card, follow these steps.
1. Turn the mode lock switch to the <VOID> position
2. Ring in the sale you wish to void exactly like it was
rung up the first time. Use the receipt as a reference.
You will see each item displayed with a negative price.
3. Complete the void with the same tender option as the
original with either CASH or CHARGE
4. If the void was done on a credit card sale, you will see
the message [ENTER APP CODE] on the display. Enter
the number next to APP on the original receipt and
press CASH
5. [ENTER REF CODE] will then be displayed. Enter the
number next to REC NO from the receipt and press
CASH
6. Turn the mode lock switch back to the <REG> position.
ITEM
ITEM
VOID
#1
#2
Item to be
removed
ITEM
SUB
CASH
RETRN
#2
TOTAL
Repeat for multiple
items
TAX
ITEM
SHIFT
Key to VOID Position
ORIG
SUB
CASH
or
ITEMS
TOTAL
if charge, continue below
[SWIPE CARD]
[ENTER APP CODE] use APP from receipt
CASH
[ENTER REF CODE] use REC NO from
receipt
CASH
ITEM
#1
CHRGE
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