No sound on video recording
Flickering or horizontal stripes in the video
recording
Smartphones/WLAN
WLAN connection gets interrupted
Cannot pair with a smartphone
Smartphone connection/image transfer not
working
Camera does not appear on the WLAN configura-
tion screen of the smartphone
Playback volume is set too low
Microphone was covered during recording
Speakers are covered
Microphone was deactivated while recording
CMOS sensors will display this phenomenon when light
sources like LED lamps or fluorescent tubes are used
Camera deactivates when it overheats (safety feature)
The camera was already paired with the smartphone
The smartphone is too far away
Interference from other devices in the vicinity, e.g.
other smartphones or a microwave oven
Interference from multiple smartphones in the vicinity
Smartphone is currently connected to another device
Smartphone does not recognize camera
Increase playback volume
Make sure the microphone is not obstructed while
recording video
Make sure that speakers are unobstructed during
playback
Activate the microphone
Quality may be improved by selecting a manual shutter
speed (e.g. 1/100 s)
Allow camera to cool down
Delete the camera registration from the Bluetooth
settings in the smartphone and repeat pairing process
Bring the devices closer to each other
Increase distance to interfering devices
Re-establish the connection/remove other
smartphones
Check connection
Switch the WLAN function of the smartphone off and
on again
EN
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