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12
What to do if ...
What to do if ...
The cooking zones will not
switch on or are not function-
ing
Acoustic signal sounds when
appliance is switched off
The residual heat indicator is
not displaying anything
Acoustic signal sounds and
appliance switches itself on
and then off again; after 5
seconds another acoustic sig-
nal sounds
is lit
and number are displayed
If you are unable to remedy the problem by following the above suggestions,
please contact your local Service Force Centre.
1
Warning! Repairs to the appliance are only to be carried out by qualified service engi-
neers. Considerable danger to the user may result from improper repairs.
3
If the appliance has been operated incorrectly, the engineer's visit will be chargeable,
even during the warranty period.
Problem
More than 10 seconds have
passed since the appliance was
switched on
The child safety device is
switched on
Several sensor fields were
touched at the same time
Automatic switch off has been
triggered
The control panel is wholly or
partly covered by objects.
The cooking zone was only on
for a short time and is there-
fore not hot
The On/Off sensor field has
been covered up, e.g. by a
cloth
Overheating protection for the
cooking zone has been trig-
gered
Automatic switch off has been
triggered
Electronics fault
Possible cause
Remedy
Switch the appliance on again.
Deactivate the child safety de-
vice (See the section "Child
safety device")
Only touch one sensor field
Remove any objects (pan,
cloths, etc.) that are lying on
the control panel. Switch the
appliance on again
Remove objects.
If the cooking zone is sup-
posed to be hot, call the Cus-
tomer Service Department.
Do not place any objects on
the control panel
Switch off the cooking zone.
Switch the cooking zone on
again
Switch off the cooking zone.
Switch the cooking zone on
again
Disconnect the appliance from
the electrical supply for a few
minutes (Take the fuse out of
the house's wiring system)
If after switching on again,
is displayed again, call the cus-
tomer service department
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