timecode systems UltraSync BLUE User Manual
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UltraSync BLUE
User Guide

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  • Page 1 For the latest user guide, please visit: www.support.timecodesystems.com UltraSync BLUE User Guide...
  • Page 2 All rights reserved. No part of this publication may be reproduced without the expressed written permission of Timecode Systems Ltd. Timecode Systems Ltd shall not be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses...
  • Page 3: Table Of Contents

    Contents Welcome to UltraSync BLUE Chapter 1: Overview Switch UltraSync BLUE On and Off Display and Controls LED Colours Charging your UltraSync BLUE Mounting your UltraSync BLUE Technical Specification Chapter 2: Quick Set Up Pair with Recording Devices UltraSync BLUE not Pairing?
  • Page 4 Version Number and Serial Number Bluetooth® Status Synchronisation Status Chapter 6: Troubleshooting UltraSync BLUE not Responding to Select button UltraSync BLUE Battery not Charging UltraSync BLUE Slave not Connecting to Master Slave is Connecting to the Wrong Master Update your UltraSync BLUE...
  • Page 5: Welcome To Ultrasync Blue

    Thank you for choosing Timecode Systems' UltraSync BLUE, the ® device that gives accurate timecode sync via Bluetooth With UltraSync BLUE, you can easily sync recordings on compatible Bluetooth-enabled smartphones, cameras and sound recorders. Just pair the device, set the timecode mode, and you're good to go.
  • Page 6 This page is intentionally blank to allow for double-sided printing. UltraSync BLUE User Guide...
  • Page 7 Chapter 1: Overview In this chapter, you can learn about the controls, displays, and technical details of your UltraSync BLUE. Switch UltraSync BLUE On and Off Display and Controls Charging your UltraSync BLUE Mounting your UltraSync BLUE Technical Specification UltraSync BLUE User Guide...
  • Page 8: Switch Ultrasync Blue On And Off

    - you have to choose to power it on or off and then confirm your choice. 1. Press the Select button. The UltraSync BLUE screen lights up. If it does not light up, the UltraSync BLUE has no power and needs to be charged (see Charging your UltraSync BLUE on page 12).
  • Page 9 Select button. 3. Press the up or down to scroll to the option you need: Run - To turn the UltraSync BLUE on. Shut-Down - To turn the UltraSync BLUE off. Factory Reset - To return all of the settings to their default values.
  • Page 10: Display And Controls

    Display and Controls Your UltraSync BLUE is easy to set up and use. It has a simple menu system for applying the device's settings. Number Name Description Colour-coded to show different status (see Colours on page 11). Select Use to choose an option and light up the OLED.
  • Page 11: Led Colours

    Green The LED flashes green if: UltraSync BLUE is in Free Run mode. UltraSync BLUE is in RF Slave mode and is synchronised with the master. UltraSync BLUE is in Int Master RF TX mode. The LED shows a solid green light if the UltraSync BLUE is switched off and the battery is fully charged.
  • Page 12: Charging Your Ultrasync Blue

    Charging your UltraSync BLUE If your UltraSync BLUE's battery is running out of power, the LED flashes red and the screen shows 'Battery Power Critical'. The battery level is also shown on the main screen. To recharge the battery, use the USB-C to USB cable that is supplied with your UltraSync BLUE and a compatible charger socket (not supplied).
  • Page 13: Mounting Your Ultrasync Blue

    Mounting your UltraSync BLUE To mount your UltraSync BLUE, fix a hook-fastening Velcro strap to the 'MOUNTING' section on the rear side of the unit. You can then attach the UltraSync BLUE to other equipment. UltraSync BLUE User Guide...
  • Page 14: Technical Specification

    Built-in Li-Polymer (3.7V battery 800mAh 2.96Wh). The battery cannot be replaced by users. Charging Time Approximately 3.5 hours. Battery Run Time Approximately 20 hours. Multi Channel Digital Transceiver 865.050MHz to 923.200MHz Antenna Internal antennas with diversity reception capability. UltraSync BLUE User Guide...
  • Page 15 ® Bluetooth Range Bluetooth low energy range (BLE) for lower power consumption. Designed for use in same room as other Bluetooth-enabled devices. *Typical range. The range can vary. UltraSync BLUE User Guide...
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  • Page 17: Chapter 2: Quick Set Up

    Chapter 2: Quick Set Up Let's get you up and running. These sections explain how to pair your UltraSync BLUE with your recording devices and sync it with other UltraSync BLUEs (or different Timecode Systems products). Pair with Recording Devices...
  • Page 18: Pair With Recording Devices

    To get your UltraSync BLUE to send timecode to your recording ® device(s), you need to pair them via Bluetooth UltraSync BLUE can pair with up to four recording devices at the same time. Note: If you use a Timecode Systems :pulse as a master, you can use BLINK Hub to control and monitor your UltraSync BLUEs and their recording devices remotely.
  • Page 19: Ultrasync Blue Not Pairing

    Bluetooth on your device. If it is already enabled, try disabling Bluetooth and then re-enabling it. If the UltraSync BLUE is still unable to pair, select the Bluetooth Pair menu and choose Clear Table, and then Confirm. This clears the UltraSync BLUE's memory of previous pairings.
  • Page 20: Sync With Other Timecode Devices

    Bluetooth. UltraSync BLUE (1) is set to run in Int Master RF TX mode and is the master in the RF network. The other UltraSync BLUEs (2) are set to run in RF Slave mode.
  • Page 21: Set The Rf Channel And Rf Region

    Set the RF Channel and RF Region Your UltraSync BLUE uses radio (RF) to synchronise with other Timecode Systems devices. It can only connect with devices that use the same RF channel and RF region. Note: The RF region setting may be disabled due to FCC regulations.
  • Page 22 8. 1. Use the Up and Down buttons to choose the appropriate area: Europe/UK Japan/China US/CA/AU/NZ (for USA, Canada, Australia, or New Zealand). 9. Press the Select button. 10. Choose the Confirm option and press Select (or choose Back to return to the previous screen). UltraSync BLUE User Guide...
  • Page 23: Choose A Mode

    UltraSync BLUE can run in one of three modes: Mode Description Int Master RF TX The UltraSync BLUE is the master in the network. It uses its own timecode settings and sends them to slave devices. The slave devices sync with the UltraSync BLUE master.
  • Page 24 UltraSync BLUE uses the correct radio frequency. If you have set your UltraSync BLUE to run in RF Slave mode, it will use its own timecode settings until it is in range of a master device.
  • Page 25: Set The Timecode

    Set the Timecode If you're using your UltraSync BLUE in Int Master RF TX mode or Free Run mode, you need to enter its timecode settings. The UltraSync BLUE will use the timecode settings that you provide, and will send ®...
  • Page 26 5. Enter the time you want the UltraSync BLUE to use. The first two digits are selected automatically and you can use Up and Down to change them. Press Select to move to the next pair of digits and use Up and Down to change those. Repeat until you have set all of the digits.
  • Page 27: Set The Frame Rate

    6. Choose the Confirm option and press Select (or choose Back to return to the previous screen). Note: If your UltraSync BLUE is running in RF slave mode, it will receive and use the frame rate settings from the master device in the network.
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  • Page 29: Chapter 3: Example Setups

    'pro' network. In the 'pro' network, the UltraSync BLUEs sync with other Timecode Systems products, which are connected to pro recording equipment. Here, you can find examples of different networks:...
  • Page 30: Ultrasync Blue Network

    SyncBac PRO or other UltraSync BLUEs. The devices use radio to sync the timecode. The UltraSync BLUE can then send the timecode to 1-4 recording devices via Bluetooth. In this example network, there are three UltraSync BLUEs, where (1) is the master and (2) are the slaves.
  • Page 31: Pro Network

    3. Set one or more UltraSync BLUEs to run as RF slaves. Pro Network You can use the UltraSync BLUE as part of a network that uses other Timecode Systems products and professional recording devices. This is useful when you want to use pro cameras and sound recorders for some scenes, but also want to use smartphones for creative angles.
  • Page 32 UltraSync BLUE User Guide...
  • Page 33 1. Pair them with the recording devices. 2. Set them to run as RF slaves. If you wanted to, you could set one UltraSync BLUE to run as the master and provide the timecode to all of the devices in the network.
  • Page 34: Free Run

    Free Run If you want to use your UltraSync BLUE as a standalone device, set it to use Free Run mode. In this mode, your UltraSync BLUE will provide timecode to your recording devices via Bluetooth, but radio (RF) is turned off.
  • Page 35: Chapter 4: Display Settings

    Chapter 4: Display Settings Learn how to change the display settings and lock your UltraSync BLUE: Key Lock Screen Brightness Screen Light Timeout LED Brightness UltraSync BLUE User Guide...
  • Page 36: Key Lock

    You can lock the UltraSync BLUE's menus so that most of the options are unavailable until the menu is first unlocked. Locking the menus can be useful when you have set up your UltraSync BLUE and want to lock it so that other people cannot change the settings without first unlocking it.
  • Page 37 Lock/Unlock menu will be available to use. Unlock Menus Release the lock so that all menus are made available again. This option is only shown if the UltraSync BLUE is currently locked. Timed Lock Lock the menus after a delay. Never Lock Do not lock the menus.
  • Page 38: Screen Brightness

    Screen Brightness You can control how bright the UltraSync BLUE's screen shines. For example, you might want to decrease the brightness if you are setting up the UltraSync BLUE for use in dark conditions. 1. Make sure your UltraSync BLUE is switched on (see...
  • Page 39: Screen Light Timeout

    Screen Light Timeout To preserve battery life, your UltraSync BLUE automatically dims the brightness of its screen after a certain amount of time. You can set this amount of time in the Display menu. 1. Make sure your UltraSync BLUE is switched on (see...
  • Page 40: Led Brightness

    LED Brightness You can control how bright the UltraSync BLUE's LED shines. 1. Make sure your UltraSync BLUE is switched on (see Switch UltraSync BLUE On and Off on page 2. Press the Select button to display the main menu.
  • Page 41: Chapter 5: Status Information

    Chapter 5: Status Information Your UltraSync BLUE has a collection of status displays that you can use to view current information about the unit. Main Screen Version Number and Serial Number Bluetooth® Status Synchronisation Status UltraSync BLUE User Guide...
  • Page 42: Main Screen

    The main screen is displayed when you are not using the UltraSync BLUE to view other status displays or to access menu options. Description The timecode that is being used by the UltraSync BLUE. The name of the recording device that is paired with the UltraSync BLUE.
  • Page 43 Description RF icon shows that the UltraSync BLUE is in RF Slave mode and is currently receiving timecode from a master device. The timecode is received via radio (RF). RF signal. The number represents the radio signal strength (0- 7 where 7 is the maximum strength).
  • Page 44: Version Number And Serial Number

    Version Number and Serial Number If you contact Timecode Systems technical support, you may be asked to provide the serial number of your UltraSync BLUE. You may also be asked what version of the firmware your UltraSync BLUE is running. To find this information: 1.
  • Page 45: Bluetooth® Status

    ® Bluetooth Status You can view the status of the Bluetooth pairing: 1. Make sure your UltraSync BLUE is switched on (see Switch UltraSync BLUE On and Off on page 2. Display the Main Status screen. 3. Use the Up and Down buttons to scroll to the screen that shows Bluetooth at the top.
  • Page 46: Synchronisation Status

    The name of the master device that the UltraSync BLUE is synchronised with (only available if your UltraSync BLUE is in RF Slave mode). If your UltraSync BLUE is in a master mode, the status shows the number of slaves connected to the master. UltraSync BLUE User Guide...
  • Page 47 Chapter 6: Troubleshooting In this chapter, you can find troubleshooting information and instructions on how to reset your UltraSync BLUE. If you are experiencing problems that are not covered here, please visit https://support.timecodesystems.com for up-to-date FAQs and manuals. UltraSync BLUE not Responding to Select button...
  • Page 48: Ultrasync Blue Not Responding To Select Button

    Select button, try a Reset (see page 51). UltraSync BLUE Battery not Charging If the UltraSync BLUE battery is not re-charging when you use a USB- C charger: 1. Switch your UltraSync BLUE off (see Switch UltraSync BLUE On and Off on page 2.
  • Page 49: Ultrasync Blue Slave Not Connecting To Master

    Timecode Devices on page 20). The master is out of range. The UltraSync BLUE will use its own timecode settings until a master is back in range. The UltraSync BLUE is not set to use the same RF Channel as...
  • Page 50: Update Your Ultrasync Blue

    Instructions are provided on the firmware page. The USB updater app scans for firmware updates and installs them to your UltraSync BLUE automatically. Note: Do not turn off your UltraSync BLUE during the update process. UltraSync BLUE User Guide...
  • Page 51: Reset

    UltraSync BLUE appears to switch off. 3. Release the Up and Down buttons. The UltraSync BLUE restarts. When the UltraSync BLUE restarts, it still has all of the settings that were in place before you reset it. If it is still unresponsive, try performing a factory reset.
  • Page 52: Restore Factory Settings

    Restore Factory Settings You can reset your UltraSync BLUE to its original state. This can be useful if you want to start with a completely fresh UltraSync BLUE, for example, when moving the UltraSync BLUE into another network. Note: If you want to reset the UltraSync BLUE without losing...
  • Page 53: Chapter 7: Warranty And Conformity

    Chapter 7: Warranty and Conformity To learn about the warranty and the conformity declarations, see: Warranty Free Extended Warranty Quality Declarations EC Declaration of Conformity UltraSync BLUE User Guide...
  • Page 54: Warranty

    All transportation and shipping costs are the responsibility of the purchaser. Free Extended Warranty You can extend your UltraSync BLUE warranty to 18 months for free! All you need to do is register your UltraSync BLUE with us. Register your UltraSync BLUE at: https://www.timecodesystems.com/products-home/register/...
  • Page 55: Quality Declarations

    Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. UltraSync BLUE User Guide...
  • Page 56: Industry Canada Statements

    Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. UltraSync BLUE User Guide...
  • Page 57: Ec Declaration Of Conformity

    Declaration of Conformity is issued under our sole responsibility and belongs to the following product(s): Type of Product Wireless timecode sync accessory Model UltraSync BLUE FCC ID AYV- USYNBL IC ID 10427A- USYNBL Object of the declaration: UltraSync BLUE User Guide...
  • Page 58 EN 300 328 V2.1.1:2016 EN 301 489-17 V3.1.1:2017 EN 301 489-1 V2.1.1:2017 EN 300 220-2 V3.1.1:2017 EN 300 220-1 V3.1.1:2017 DRAFT EN 301 489-3 V2.1.1:2017 EN 301 489-1 V2.1.1:2017 Paul Scurrell Timecode Systems UltraSync BLUE User Guide...
  • Page 59: Chapter 8: Safety And Disposal

    Chapter 8: Safety and Disposal Please read the important safety and recycling information regarding your UltraSync BLUE and its battery: Battery Safety and Disposal UltraSync BLUE User Guide...
  • Page 60: Battery Safety And Disposal

    Battery Safety and Disposal Inside the UltraSync BLUE there is a battery that may contain toxic heavy metals and is subject to hazardous waste regulations. Please follow the battery safety instructions and use and dispose of your battery safely and responsibly.
  • Page 61: Disposal And Recycling

    Wash your eyes with fresh water and seek medical attention immediately. Disposal and Recycling Please do not dispose of your UltraSync BLUE, its battery, or accessories such as chargers, with your household waste. Make sure you follow the local legal requirements for battery disposal and recycling.
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  • Page 63 Frame drift Frame Rate Canada Frame rate per second Charging Free Run 23, Charging time Free running China Cold conditions - battery Controls Getting Started Green LED Digital transceiver Dimensions Hot conditions - battery Display Disposal UltraSync BLUE User Guide...
  • Page 64 Power Charging time External Internal Blue Green Quality declarations LED Brightness Quick Setup Main screen Range Master FPS Recycling Master frame rate per Red LED second Reset Mode RF Channel Modes RF exposure Mounting RF Region UltraSync BLUE User Guide...
  • Page 65 Safety Screen Brightness 38-39 Warranty Screen Light Timeout Serial number Signal strength Specification Status indicator LED Status information Synchronisation Status Technical specification Timecode Timecode Systems address Timeout United States of America Update US/CA/AU/NZ USB updater app UltraSync BLUE User Guide...
  • Page 66 Timecode Systems Unit 6, Elgar Business Centre Hallow Worcester WR2 6NJ +44 (0) 1700 808 600 contact@timecodesystems.com www.timecodesystems.com...

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