Download  Print this page

Canon CX-G2400 User Manual Page 175

Color card printer.
Hide thumbs


Chapter 4 Troubleshooting
Error Message
Bidirectional communication
Unknown error #****
Error Content
Bidirectional communication
cannot be established between
computer and printer.
An unknown error was returned.
Confirm that the printer's power is
on (online or sleep state).
Restart the computer and printer.
If the printer is connected to the
computer with LAN connection,
Check the [Extend Time-Out value]
check box from the net work utility.
If the printer is shared, start
Windows Task Manager, and
confirm that "Canon XXXX Status
Monitor Service" (where XXXX is the
model name) is registered in the
[Service] tab.
If it is not registered, follow the
steps below to register the service.
1. Start CD-ROM.
2. Click [Install the printer driver].
3. Select [Server Client Registration],
and then click [OK].
Confirm the port settings.
Update the printer drivers and
firmware to the latest versions.
If the same error occurs again, take
note of the message displayed
(#****) and contact your place of


Table of Contents

   Related Manuals for Canon CX-G2400

Comments to this Manuals

Symbols: 0
Latest comments: