Rize MULTI-FLEX Owner's Manual page 14

Troubleshooting
In the event the adjustable bed fails to operate, investigate the
symptoms and possible solutions provided in the chart below:
SYMPTOM
ctivating Head or Foot Lift Function causes
"pulsing" or "stuttering" when operating feature.
Massage Motors seem excessively
Loud during operation.
IF YOU EXPERIENCE NY TROUBLE WITH YOUR BED FR ME WITHIN THE W RR NTY PERIOD,
PLE SE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR FR ME
ND ONLINE (IF PPLIC BLE). IF PROBLEMS PERSIST, PLE SE C LL:
TH NK YOU ND ENJOY YOUR DJUST BLE BED FR ME!
Continued
CUSTOMER SERVICE TOLL FREE NUMBER
1-877-826-8757
Please Have Your Receipt Ready nd vailable
The "MULTI-FLEX"
Wireless djustable Bed
SOLUTION
1) Check batteries and installation in Hand Remote.
2) ssure that the Function Key is pressed
Directly & Firmly.
3) Radio Frequency Interference from other remotes or
electronic devices may be affecting normal operation.
1) Hard surface flooring may cause added vibration.
To correct, place carpet pieces or rubber Furniture
Cups under each leg or caster of the bed.
2) Elevate the head or foot section a short distance
(with the hand control) to realign the lift/lower
mechanisms with the bed support platform.
3) Check that the bed is not in direct contact with a
wall, nightstand, or other object that may cause
vibration or noise.
4) If djustable Bed is installed on top of a bed
frame, check that the massage motors are not causing
bed frame (or bed frame components) to vibrate or
rattle.
5) Check that the headboard attachment hardware
is tightened firmly (if used).
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