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Troubleshooting - Honeywell HEV685 SERIES Instruction Manual

Top fill cool moisture humidifier
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CARING FOR YOUR HUMIDIFIER
Disinfecting
Step 1
Step 2
$
W
B
1 Gal.
1 tsp.
(3.8 L)
Follow steps 1-3 under Before Cleaning, then follow the additional steps below.
NOTE:
Filter must be removed from humidifier during cleaning. DO NOT clean Filter with bleach solution.
1. Mix 1 gallon (3.8L) of water with 1 teaspoon of bleach. Pour half of the bleach solution into first
Water Tank. Lift Tank and swish bleach solution around to wet entire inside of Tank. Repeat for
second Water Tank.
NOTE: Using more than 1 teaspoon of bleach to 1 gallon (3.8L) of water may result in damage to
the humidifier.
2. Place both Tanks on Base. Bleach solution will drain into Water Reservoir.
3. Allow bleach solution to remain in the Tanks and Base for 20 minutes.
4. Empty bleach solution from Tanks and Base. Rinse with clean water until the smell of bleach is gone.
Be sure both Float Paddles are secured before filling Tanks with water. See Float Paddle Installation
instructions in the Setting Up Your Humidifier section.
CAUTION:
Improper placement of the Float Paddles could result in leaking or water not
feeding to the Reservoir.
NOTE:
Consider using a Protec
Cleaning Ball to keep your humidifier
®
cleaner longer. It will continuously clean and protect against bacteria
and mold. It will also help prevent the buildup of slime in the water
and on humidifier surfaces. The Protec Ball will keep your humidifier
cleaner longer between cleanings. However, your humidifier still needs
to be cleaned regularly.
End of Season Cleaning
Follow cleaning instructions above when the humidifier will not be used for at least one week, or it is the
end of the season. Remove any accessories, including the Wicking Filter, and allow the humidifier to dry
completely before storing.
DO NOT store humidifier with water inside the Base, Water Reservoir or Water Tanks. At end of season,
remove and throw away filter. DO NOT store humidifier with a used Wicking Filter.
8
(Continued)
Step 3
Step 4
$
MINUTES

TROUBLESHOOTING

Problem
Possible Cause
Power Knob is turned to
Unit is not plugged in
high (
) med (
) or low
No power at outlet
(
) but no lights are on,
and the unit is not running
Green light (
) is on
Set humidity level has been
reached (
but fan is not running
Power Knob is turned to
Water level may be low
high, med or low and the
Refill light (
) is on
Motor Housing not properly
seated on Base
Humidifier shuts off
Set humidity level has
been reached
Water Tanks are empty
Water is not draining
Float Paddle is not installed
correctly
into Reservoir
Plunger is stuck
Water leaking from Base
Float Paddle is not installed
or Reservoir
correctly
Plunger is damaged
Plunger is sticking
Plunger may have foreign material
stuck under the Gasket
Tank is cracked
Tank and Base are slimy
Need to clean
Odor coming from grill
Filter needs to be replaced
Fan is running but water
Filter is clogged with
level is not going down
mineral deposits
For additional troubleshooting help, call Consumer Relations at 1-800-477-0457.
Solution
Plug unit in
Check home circuits, fuses;
test outlet
Turn Humidity Control Knob to a
)
higher setting
Check water level of each tank
and refill if necessary
Lift and replace Motor Housing
to ensure it is properly sitting
on the base
Increase Humidity Control
setting
Fill the Water Tanks with water
See Float Paddle Installation
instructions in Setting Up Your
Humidifier
Push and release Plunger to be
sure it is moving freely
See Float Paddle Installation
instructions in Setting Up
Your Humidifier
Contact Consumer Relations
Push and release Plunger to be
sure it is moving freely
At sink, push and release Plunger
system so water may flow
Inspect tank for damage;
contact Consumer Relations
See Caring for your Humidifier
Replace with Honeywell HC-14
replacement wicking filter
See instructions for Caring for
your Filter; purchase a new
Honeywell Replacement Filter
9

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