Troubleshooting - Sirius Satellite Radio Sirius Starmate 4 User Manual

Troubleshooting

Symptom
SIRIUS Sportster
does not power on
SIRIUS Sportster
displays: Antenna Not
Detected
SIRIUS Sportster
displays: Acquiring
Signal
Audio static or loss of
clarity
No sound
Blown fuse, or the power cable is not properly connected.
Check for a bad fuse and check power cable connection
The satellite antenna is not connected to the radio dock.
Check the satellite antenna connection to the dock.
No satellite signal is being received.
Check for obstacles over or around the satellite antenna.
Change the vehicle location to eliminate nearby obstacles
(bridges, overpasses, tress, buildings, etc.).
The FM frequency contains static.
Locate a quiet FM frequency on your vehicle radio and set the FM
transmitter frequency of the SIRIUS Sportster to match.
If using the AUX audio connector, check the cable connections.
The audio cables are not connected, or the FM radio is set to the
wrong frequency. Check the audio cables at the radio and the
radio. Tune the FM radio to the same FM frequency the SIRIUS
radio is tuned.
Solution
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Troubleshooting
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