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SECTION 8. TROUBLESHOOTING GUIDE
Leaking
•
Make sure supply hose connections are
not leaking. Check for rubber gasket
damage due to overtightening.
•
Make sure end of drain hose is correctly
inserted and secured to drain facility.
Avoid overloading which can push the
•
door partially open.
•
Check internal hose connections
•
Check tub cover. Remove, reposition and
reinstall the tub cover seal. Seal seam
must be at the top of the tub cover.
No Tumble
•
Washer does not tumble for the first 30
seconds after the door has been opened
for safety purposes.
•
Check for loose connections at machine
control board, motor control board and
motor.
Perform Motor and Motor Control Test.
•
•
Washer does not tumble during some
drains and rinse fills.
No Water Fill
•
Check to make sure water supply turned on
fully.
•
Normal water level is only 2.5 to 5 inches
inside the spinner.
•
Check for kinks in inlet hoses.
Check for clogged inlet screens.
•
•
Visually check hot and cold separately at
dispenser for proper flows.
Noisy
•
Clothes washer should be leveled prop-
erly as outlined in installation instructions.
bracket.
•
Weak floors can cause vibration and
walking.
Check for loose lower front weight
•
•
Be sure rubber feet are installed on
leveling legs.
Check that the leveling leg lock nuts are
•
tightened.
16008203-03
•
If complaint is a high-pitched noise during
fill then disconnect supply hoses and
clean screens.
•
Check for proper spring placement of
outer tub support springs.
•
Check strut operation.
Tub is completely full of suds
Run the clothes washer through another
•
complete cycle using cold water and no
more detergent.
Reduce detergent amount for that specific
•
load size and soil level. Towel loads have
a minimal amount of soil present and typi-
cally create more suds.
•
Use high efficiency or low sudsing deter-
gent specially formulated for front load
washers.
Check for restricted drain system.
•
•
Check for loose wire connections at con-
trol board and pump.
Check to see if belt fell off motor and pul-
•
ley.
•
Perform Motor and Motor Control Test.
Wet Clothes
•
Very small clothes loads can cause
unbalances - add aditional towels.
Excessive suds may have been present.
•
Check for diagnostic code 16.
•
Check unbalance harness connections at
all switches and at main harness connec-
tion on top of outer tub assembly.
•
Inertial unbalance switch tripped too
soon, resulting in lower spin speeds.
Check for restricted drain system.
•
•
Perform Motor and Motor Control Test.
Will Not Lock
•
Door not all the way closed.
•
Check electrical connections at lock as-
sembly and machine control board.
©2002 Maytag Appliances
8
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